Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View AgentsWithout a doubt the best agent I ve ever had
Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day, replies to your e-mails pretty much instantly, which I find amazing these days, where most agencies take for ever to reply to a simple e-mail.
Me and my flatmates feel like we have been looked after at all times, which we really appreciate.
For all this and many more I would rate Hanane with 5 stars and a half :)
Javier · 25 March 2017 · Dolce Vita Luxury Real Estate
Agent replied · 30 March 2017
Many thanks Javier! I will always look after you and your flatmates. Much appreciated.
-Hanane
★★★★★ 1/5
Googleavoid like a plague, if you a landlord do not use them at any cost. They work in partnership with rouge sub renters from Romania. They will not care about your problems as soon as they get their money from you. You have been warned.
Our story: We have had our newly refurbished property rented via them for one year. We explicitly requested for a single family and no sub renters for our property. They Offered us a Romanian family who they knew for many years and vowed for them to be tidy family of 5 persons.
after we just 1 month when i am back to the house to check how is everything going on found out that two of the room already have added bunk beds also complete strangers in the house who i did not see before.
when I called to the agency to report that it was a massive sub renting issue going on at our property I have been assured that they will get in touch with Romanian family and assure that all bunk beds will be removed asap. They told me that they gave tenants 48 hours to comply. One week later when I checked on the property I saw those bunk beds still there with no signs of changes. I called Century21 agency and spoke with Nas person who was dealing with our property and requested for contract termination with tenants. He told me that he will get back to me as soon as possible. However after waiting for a week nothing have been heard from them. Called again told me the person Nas is out of office for a month will get in touch when he is back. Waited another month no reply. Called again been told that Nas is out of the office and leave message. Left message to with I did not get reply till today. Called again and again for weeks. Went to the office personally but never got to meet Nas ever again. They have completely ignored our requests for contract cancellation.
We have then notified our tenants directly of the contract termination and been told by tenants that they will ignore my request and will only comply to agency.
at the end of the 10th month of contract we sent notification that we will not extend the contract to agency to which we have not received any reply. After two weeks of notice I went to the property to check if tenants are aware of the contract termination. They were not! By the way I was speaking with complete strangers at my property that i did not rent the property to.
The 11th and 12th month rent was never paid and tenants left the property after 11th month. Tenants stole half of the new furniture including beds and left the property very very dirty.
Agency did not bother to do the check out as their excuse is tenants left early therefore they cannot do it which is complete BS.
So there you have it. If you want to work with them then do so at your own risk.
Tomas · 23 March 2017 · Century 21 London (30 Church Lane)
Agent replied
Dear Mr Vaskela, it troubles me to read your comments and compels me to address some of your comments. During our brief encounter with yourself as a Landlord and managing your property it became clear, at a very early stage in our relationship, that you do not respect contractual obligations and are extremely obtuse to nuances of ‘tenant and landlord’ relationships. For the benefit of the reader of this review, please do bear in mind there are always two sides to a story. The Landlord in question respected no contractual obligations and breached tenants’ peaceful right enjoyment of their property on several occasions. The landlord took it upon himself to enter the property without relevant notice at any time of the day and was extremely intrusive. On one occasion, tenants reported, the landlord was seen exploring the contents of their fridge. It’s no wonder the tenants simply got up and left without paying the last month’s rent and without a post tenancy clean.
As office manager, I just cannot justify any gratuitous gesture as recompense to this Landlord. I have addressed the communication issue at our office to prevent any further breakdown in communication with our clients.
★★★★★ 5/5
FacebookRating only, no written review.
Cristina · 24 February 2017 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
View AgentsGreat agency!
Hanane and her team provided great support and were always approachable and ready and willing to answer questions to make being a tenant a great experience!
Fabian · 6 January 2017 · Dolce Vita Luxury Real Estate
Agent replied · 30 March 2017
Thank you Fabian. Much appreciated.
-Hanane
★★★★★ 5/5
View AgentsI definitely recommend Century 21 in Putney
As a tenant I have tried with some agencies and always had the feeling that they were trying to cheat us or get as much money as they can no matter the service.
With Century 21 we have found a nice flat in a short period of time and Hanane went for the extra mile to make it easier for us.
I am really happy with my choice, and I have no hesitation in recommending Century 21 in Putney
Silvia · 27 December 2016 · Dolce Vita Luxury Real Estate
Agent replied · 30 March 2017
Many thanks Silvia. Much appreciated.
-Hanane
★★★★★ 5/5
FacebookRating only, no written review.
Michael · 24 December 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
View AgentsLovely local agency that cares about the detail in your letting requirements
As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a breath of fresh air, the team are keen to please, look into the detail of your letting requirements, take the trouble to get to know you and advise when needed. I would really recommend you try this agency, the trouble with estate agents in Putney is that they are too complacent and you are just another sale, but with Hanane and Century 21 you are in great hands. Duncan Storer - Landlord.
Duncan · 13 November 2016 · Dolce Vita Luxury Real Estate
Agent replied · 30 March 2017
Many thanks Duncan. Much appreciated. We will always look after you. It is a real pleasure working with you.
-Hanane
★★★★★ 5/5
View AgentsI cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the sale process went smoothly from arranging viewings, negotiating with potential purchasers to liaising with solicitors and surveyors. I was always kept up to date with the sale progress with the reassurance that everything was proceeding with minimal fuss.
Robin and team have an eye for the local market. I would not hesitate in recommending them to anyone selling, buying or renting in London.
AG · 1 November 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
GoogleExcellent,professional and quick service. Highly recommended.
Lucie · 31 October 2016 · Dolce Vita Luxury Real Estate
Agent replied
Thank you Lucie! -HD
★★★★★ 4/5
GoogleI love the service that century21, provide. The professional sales team are always helpful, efficient and proactive and they know their sales market well. They offer good advise without having to ask for it and make purchasing a property very enjoyable. Hanane is very knowledgeable about current market values/trends and ensures the smooth transition from sale agreed to completion. I look forward to our next purchase with century21.
Rahul · 25 October 2016 · Dolce Vita Luxury Real Estate
Agent replied · 23 October 2024
Thank you Rahul - Chris
★★★★★ 4/5
View AgentsA very hard working and driven team. Well done!
Rating only, no written review.
Nathan · 24 October 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
View AgentsVery good service for 1st time rental in UK
When we started searching an apartment to rent in Putney, we came into Century 21st office by chance, e we were very lucky indeed..We were met by Katarina Wilmot, who helped us understand the big differences in renting a property in the UK and doing the same in Brazil. She was allways helpful and truly wanting to find the best solution for me and my family. We were very pleased with her services and wholeheartedly recommend her and Century 21.
Andre · 21 October 2016 · Dolce Vita Luxury Real Estate
★★★★★ 1/5
GoogleIt was a horrible company to deal with. They are a bunch of liars, incompetent and will use and abuse you in any way they can ! They have a very difficult time keeping up with obligations and exploit their clients from the use of their …
Muqadas · 21 October 2016 · Century 21 London (30 Church Lane)
Agent replied
Dear Zahra,
Please get in touch with our office to discuss your experience and address your concerns.
★★★★★ 5/5
View AgentsRobin helps you ever step of the way
I met Robin when I called in to ask about an advertisement for a flat online and he offered to meet me on the same day in the evening to show me around the place.
It was my first time renting in London and I was still very unsure about the process and the costs and Robin helped me every step of the way. From understanding the documentation and costs to getting setup with utilities and even connectivity.
I'd give me most hearty recommendation to anyone who is in need of a great agent to help with their housing needs!
Dewald · 20 October 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
View AgentsHighly recommended - accurate market assessment and professional advice – with a great result!
Dealing with Robin and the team at Century 21 Putney for my house sale has been a very positive and straight forward process. The market was complex but Robin carefully assessed and advised both clearly and comprehensively.. I would certainly have no hesitation in recommending Robin and team to friends and family and my recent experience using them has proven to been a far less stressful process to any other property sale or purchase I have had to date.
Barnaby · 14 October 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
View AgentsFriendly and helpful
Robin was superb in helping us find a tenant. Within a week of seeing him, he found us a suitable tenant. His knowledge of the building and the local area really helped a lot. His service after was also excellent. He helped us change light bulbs and fix a bed, and arranged an oven cleaning and an inventory check. I would highly recommend Robin to anyone looking to rent out their property.
Chi · 13 October 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
View AgentsGreat experience
Hanane was a pleasure to deal while we were searching for a property to rent in London. She was always prompt with her communication and felt I could contact her at anytime to answer my questions. I also appreciated her honesty from start to finish.. We got the property sorted in a week.
Gavin · 12 July 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
FacebookRating only, no written review.
Monções · 23 June 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
View Agents100% satisfaction
Hanane has been fantastic, along with her team in Nice, Dorian and Benjamin. Always promptly responding to any query, she went above and beyond to help, nothing was too much trouble. After trailing round immobiliers in Nice and getting virtually nowhere we are so glad we came across Hanane
Margaret · 6 June 2016 · Dolce Vita Luxury Real Estate
★★★★★ 5/5
GoogleRating only, no written review.
Antonio · 22 April 2016 · Century 21 London (450 Romford Road)
★★★★★ 5/5
GoogleWe have been very impressed by the service of Mohammed and his team. They have been excellent. They have been able to arrange all necessary repairs to the properties prior to letting at a better price than we could arrange; they have found us excellent tenants. We could not wish for more. We highly recommend them.
Renee · 22 April 2016 · Century 21 London (450 Romford Road)
★★★★★ 5/5
View AgentsFirst class client focused service
I asked Hanane of Century 21 Putney to advise me on my proposed purchase of an apartment in Nice.. I had no previous experience of what I would find and she introduced me to her colleagues in Nice and personally met me in Nice and presented a number of properties to view.
At all times she demonstrated a first class professional attitude and interest in my requirements..
I have no hesitation in recommending Century 21 in Putney..
Bob · 1 April 2016 · Dolce Vita Luxury Real Estate
★★★★★ 1/5
GoogleIt was a horrible company to deal with. They are a bunch of liars, incompetent and will use and abuse you in any way they can ! They have a very difficult time keeping up with obligations and exploit their clients from the use of their rules and regulations. They are money hungry and do not know the meaning of loyalty and trust which is why they do not know how to maintain general levels of humanity. The only thing worthy to them is ££££s ! DO NOT GO TO THEM !!!!
Muqadas · 23 March 2016 · Century 21 London (30 Church Lane)
Agent replied
Dear Zahra,
Please get in touch with our office to discuss your experience and address your concerns.
★★★★★ 5/5
Googlecannot recomend Faisal at century 21 high enough. I was illegally evicted from my house and given 10 days to move. Faisal found a flat within my price range and gave us a viewing within 20 minutes of walking through the door. He negotiated a lower rent to suit us better and gave us daily updates on the process. I felt like I was being genuinely looked after the whole time. Faisal is an honest man.
Tom · 23 March 2016 · Century 21 London (30 Church Lane)
Agent replied
Many thanks for your comments, Faisal’s charm and professionalism is exemplary, he always aims to please.
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