5/5
Very professional from start to finish and well-mannered staff.

Trusted Agent profile · Essex, Kent, West Yorkshire and more
Verified
★★★★★
1,078 reviews across 11 offices and 3 platforms
Century 21 has 11 offices, in Ilford (two offices), London (five offices), Maidstone, Halifax, Sutton Coldfield and Isleworth (Essex, Kent, West Yorkshire, West Midlands and Middlesex). Together they have 1,078 reviews on three platforms, rated 4.5 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ...Read all 3 from sellers
We have just purchased our first home with Century 21 and we had an excellent experience using Hanane and her team. Not only did we have some great support and ...Read all 2 from buyers
As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ...Read all 8 from landlords
Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ...Read all 11 from tenants
Century 21's 11 offices, most reviewed first. Each has its own page.
Century 21 and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
2025 1 Gold The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very professional from start to finish and well-mannered staff.
5/5
I would recommend Century 21, I shopped around severa estate agents in the area and found Century 21 to be the most professional, considerate and proficient. Their staff members Nafeesa and Mohammed were of particular help and easy to work with.
5/5
After having bad property management experiences elsewhere, I am very impressed with the service provided by Century 21. They are very professional and welcoming, all my worries are behind me. Peace of mind at last. A very big thank you to Mohammed and the team.
5/5
I have been very impressive by the service they provide it. I know Nafessa from 5 years as a tenant. In my opinion She has really good relations with tenants and landlords. Nafessa solves problems emmediately. Nafessa and Mohamed are top notch team. Highly recommend.
5/5
I'm a new Landlord with Century 21 East Ham, and have just recently celebrated my 1st year with them! Outstanding level of service and by far the most impressive managing agent I've experienced so far. I recently completed an internal renovation at my property with new kitchen and bathroom fitted. Nafeesa and the team have been extremely diligent and transparent with placing the new tenants and the support they required, in achieving a smooth and trouble free first year for all to settle in. Really impressed Nafeesa, and a big thank you for your continued communication and regular updates with all events relating to the property. The property is clean, well managed and maintained by Nafeesa and the team, but most importantly her professionalism and experience in clearly showing in the great condition the property is in, with a special touch. I would personally recommend Nafeesa from Century 21 East Ham to all my family, friends and any professional business community, who may have experienced difficulty with their property or managing agent in the past. Great work Nafeesa and The Century 21 Team!!
5/5
Nafeesa my agent at Century 21 East Ham, has radically changed my experience of being an overseas Landlord. She solves problems immediately, and makes the whole process seamless. The service is top notch and I highly recommend.
5/5
The accommodation is very nice and affordable..The house agent nafeesa is very nice and understanding..The bedroom size is good..A very nice place I would recommend to anyone looking for where to rent
5/5
I have used Nafeesa and Century 21 for many years for managed rental services for a property in Forest Gate. They are attentive to customer requirements, price competitive and most importantly - highly professional in doing so!
5/5
Nafessa is really friendly and quick problem solver agent. I am impressive about the services and highly recommend. She always answering over the phone.
5/5
I am very pleased to say that my experience with Century 21 East Ham agency is totally amazing and all the credit goes to Nafeesa. She is very understanding and very welcoming , solves problems immediately and she’s dedicated to her clients. The service provided is highly professional and I would recommend this agency for sure!
5/5
Nafeesa the property manager at Century 21 East ham is excellent. Century 21 have always let my property very quickly and dealt with any issues promptly. I would recommend this local agent if you are considering letting out your property in the E6, E7 and E20 area.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Hello, 2 weeks ago this amazing agency helped us to find the property which we were looking about. Specially want to mention Malik the agent who was very attentive to details and …
5/5
It was near closing time, and I don't have any time to spare during office hours, I explained to the one chap still at century 21, by the name 'Kamran'. I needed a 1 bed flat and he showed me available flats online. We went immediately …
Many thanks for your kind words..
5/5
Rented a house . Surprised by impartial and perfect advice from Kamran. Thanks goes to Malik for his warm service and continuous support. …
Many thanks for your kind words.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Century21 Ilford are great. Husain was really helpful and very kind. Fully recommend and will always maintain contact for the future.
5/5
They know what they doing, are really professional. Answer when you are calling, give you any information you want!
5/5
I highly recommend Century 21 Ilford. The process is straight forward and hassle free. The team is polite and really genuine and helped me all the way through. If you're looking to rent, these guys are the best for it.
5/5
This agency is great!! Needed a house in short time and Malik made it happen. Thanks again to the whole crew.
5/5
Provided a good service overall. Kamran is the guy to speak to in the office - he helped me a lot.
Many thanks Mr Singh, referal is the best form of compliments! Many thanks for your kind words.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ilford (551 Green Lane) has the most, with 330 reviews rated 4.6 out of 5, followed by Dolce Vita Luxury Real Estate with 184.
The 11 Century 21 offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, AG wrote: "I cannot fault the service provided by Robin and team at Century 21. Once I decided to put my property on the market Robin went out of his way to ensure the ..."
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Duncan wrote: "As a portfolio local landlord who has tried most of the Putney letting agencies through the years, I am happy to say Century 21 headed up by Hanane Dawson is a ..."
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Javier wrote: "Hanane is without a doubt the most helpful agent I have ever come across in my life ( and there are a few!) She is lovely, will sort any problems within a day ..."
Yes. At The British Property Awards 2025 its branches won 1 Gold award.