5/5
Enthusiastic
Shane took some great pictures of our property & Georgia was very helpful, professional & friendly.

Trusted Agent profile · Hampshire
Verified
★★★★★
641 reviews across 3 offices and 2 platforms
Carter Edwards has three offices, in Bitterne and Southampton (two offices) (Hampshire). Together they have 641 reviews on two platforms, rated 4.5 out of 5 overall.
282
Reviews on Google
Business-wide
359
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ...Read all 98 from sellers
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 115 from buyers
I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ...Read all 6 from landlords
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 11 from tenants
Carter Edwards's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Enthusiastic
Shane took some great pictures of our property & Georgia was very helpful, professional & friendly.
5/5
friendly and helpful service by georgia
Rating only, no written review.
5/5
Very friendly and professional service
I have recently been into the bitterne branch to enquire about a property to rent and I was very impressed with the efficiency of the service provided. I mainly dealt with Anna who was friendly, clear and thorough when relaying information to me and the rest the team were helpful and all greeted me with smiles. I am very happy with the property and look forward to moving in! Thanks again
5/5
Best experience iv had
Anna has been so professional and very helpful organising and sorting everything out for me I cannot thank her enough for what she has done for me. She has looked after me and looked out for my best intentions She is the best I have delt with
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Hograth close viewing
She was very efficient and clear straight to the point and dealt with me very quickly I am very happy
5/5
Lovely staff very helpful
Would definitely recommend and use again! Lovely staff and very efficient.
5/5
Excellent quick sale of my House
I was very pleased with the service I received from Charles Carr estate agents. They gave me regular updates regarding the potential sale of my House,It was a quick sale so all in all very pleased with this agent.
5/5
Rating only, no written review.
5/5
An Honest estate agent in a world full of sharks
Dale was transparent from start to finish really knows his stuff! kept me updated with local property news the competition and how to get the best price in the market place on top of that he worked after hours to secure my onward purchase couldn't recommend him more
5/5
Fantastic service
Fantastic service- I could not put in towards how fantastic these guys are. After having my house on the market with several agents I got used to poor service no feedback and very few viewings. Dale knocked on my door and very politely offered his services I felt apprehensive about using another agent but immediately I realised why these guys are the top selling agent in the area within 3 days they had arranged 9 viewings for an open house event on that weekend we sold for in excess of what we were on the market for. I would recommend them to anyone. I now hope they can find me my dream home Thanks Charles Carr
4/5
Late mothers home
Sam Brooke's has been marking the property. He has arranged all viewings keeping me informed of how they went and comments from prospective buyers. This has been a great help at this difficult time. First buyer pulled out and Sam got straight onto reselling and managed to resell in three days. Great result. Very happy dealing with this pleasant and helpful agent. Thank you Sam
5/5
We were very pleased with the level of professionalism shown by Sam Brooks during our recent visit to Southampton. He was able to provide us with useful information about the properties and the area. He was punctual, polite and friendly.
5/5
Changed my view on estate agents
Thank you to Shane and his team for always going the extra mile with the sale of my property. Resored my tarnished faith in high st agents for the better. Everything was so transparent with you and nothing ever felt like to much trouble, even dealing with my solicitors throughout the whole sale. Miss Brand
5/5
Rating only, no written review.
5/5
Great, professional, friendly service.
Rating only, no written review.
5/5
Quick and a pleasure to deal with
Emma was excellent in her attitude and knowledge of the property. She worked quickly with us and the seller to make every one happy. Great service.
5/5
Review of Lauren French.
I have recently sold and then purchased a property through Lauren French. Lauren's easy going yet efficient attitude made both these processes very easy. I would recommend Lauren as a professional and trustworthy estate agent. Shaun Biddulph.
5/5
Excellent service with overwhelming response to our house sale
We had 8 offers within 48 hours and several exceeded our expectations. The open event is a great idea saving us so much trouble. All the staff involved were helpful and polite which enabled the process to go smoothly for us with minimal stress.
5/5
Wonderful 5 Star Service.
I would like to thank Tim and all the team in Lyndhurst for their excellent and friendly service.. .I must mention Tim in particular who was extremely helplful throughout the whole process. He was tenacious, honest, reliable and reassuring in equal measure and made a stressful time so much easier. I cannot recommend them all highly enough and would not hesitate to use them again! Thank you all so much.
5/5
Very helpful & friendly
Rating only, no written review.
5/5
Fantastic, Quick and Professional!
Rating only, no written review.
5/5
First Class Service! - Absolutely brilliant letting service provided by Anna
Anna has first class customer service skills and has been extremely responsive to resolve all queries as they are raised. Anna is knowledgeable in her field and has provided me with confidence that the sign up of a rental property with Charles Carr is being dealt with effectively.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carter Edwards has 641 reviews across its three offices, rated 4.5 out of 5 overall: 282 on Google, 359 on View Agents. Company-wide Google reviews for Carter Edwards are counted once, not once per office.
Bitterne has the most, with 610 reviews rated 4.6 out of 5, followed by Charles Carr Lettings with 268.
The three Carter Edwards offices, by town:
98 reviews from sellers, rated 4.8 out of 5 on average. For example, Linda wrote: "AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ..."
115 reviews from buyers, rated 4.9 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Francesca wrote: "I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."