Trusted Agent profile · Hampshire

Verified

Carter Edwards reviews in Bitterne and Southampton

4.5

★★★★★ Excellent

641 reviews across 3 offices and 2 platforms

www.carteredwards.co.uk

Carter Edwards has three offices, in Bitterne and Southampton (two offices) (Hampshire). Together they have 641 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.1 / 5

282

Reviews on Google

Business-wide

View Agents logo

4.9 / 5

359

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Carter Edwards's three offices, most reviewed first. Each has its own page.

Latest reviews from every Carter Edwards office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents
Buyer

Straightforward and Professional

From my initial first contact and all subsequent communication with this agent, I can honestly say It’s definitely one of their strong points, which is a must if you are buying or selling. Phone calls are always answered and my emails responded to within hours if not minutes and sometimes even out of hours! In particular Alia has worked really hard to answer all of my queries regarding my purchase, with honesty and professionalism whilst adding a real human touch. I’ve never been made to feel like just another number! I’ve yet to complete on my purchase, however I have no doubt that I will continue to receive the same level of service throughout the buying process that I did from the beginning.

Alan · 16 November 2017 · Charles Carr

5/5

View Agents
Buyer

Called in to discuss buying a property,

spoke to Rebekah, very efficient and polite, this is my first time buying so had a lot of questions, answered everything and made me understand!

Anthony · 16 November 2017 · Charles Carr

5/5

View Agents
Landlord

Excellent

Hi to whom this may concern I phoned in your office today to get some info on a property. spoke to a very lovely girl called Rebecca who assisted me with my enquiry very pleased as she came across very professional and felt she did a great fact find on what my requirements were overall a great experience .

Craig · 16 November 2017 · Charles Carr

5/5

View Agents
Buyer

Thank you for your help!

Shane was fantastic helping me find a property, he was very professional from start to finish. I would highly recommend.

Sophie · 16 November 2017 · Charles Carr

5/5

View Agents
Buyer

Excelente service

I have been dealing with agent Belinda, being very informative and helpful. Offering all the services and a broad selection of properties which match my requirements. Fully recommend

Melisa · 16 November 2017 · Charles Carr

5/5

View Agents
Buyer

Rating only, no written review.

Adam · 16 November 2017 · Charles Carr

5/5

View Agents

SERVICE SERVICE SERVICE all with eficiancy and a smile

always helpful always informative always responds to a left message always with a smile happy to have contact with lauren again and again

Jon · 16 November 2017 · Charles Carr

5/5

View Agents

Amazing service

spoke to a women called Belinda, who was very friendly and answered all my questions I had. Lovely women who was very helpful.

Ellie · 16 November 2017 · Charles Carr

5/5

View Agents
Buyer

Rating only, no written review.

Sally · 15 November 2017 · Charles Carr

5/5

View Agents
Seller

Lauren is a real asset to the team

A great team at Charles Carr, notably Lauren who is very personable, and is highly professional and knowledgeable with her work. Lauren goes out of her way in all aspects to ensure she exceeds expectations. The team are a real pleasure to deal with

Brett · 15 November 2017 · Charles Carr

5/5

View Agents
Buyer

Approachable and very helpful.

I popped into to explain what i was looking for (looking to buy a property in Southampton), and your agent Rebecca was very approachable and helpful, i really appreciated it. She was also very knowlegeable with any questions i had to ask. I plan on coming back in a couple of week and she will be the first person i go to!

RC · 15 November 2017 · Charles Carr

5/5

View Agents
Buyer

Great service

Spoke to Rebekah as she was advising me on buying my first property. Very helpful. Great customer service and Nothing was too much trouble. She’s a credit to your team and I’m very pleased to of come to you as my mortgage advisors!

Sam · 15 November 2017 · Charles Carr

5/5

View Agents

Great service

Spoke to Rebekah on the phone, lovely lady, very professional and willing to help with all of my requirements. Also, very efficient! and would completely recommend herself to others.

JW · 9 November 2017 · Charles Carr

5/5

View Agents
Buyer

Lauren is lovely!

Lauren has been fab from start to finish. Fitting us in last minute, keeping us up to date as we go, she's been a joy to deal with.

Devon · 9 November 2017 · Charles Carr

5/5

View Agents
Buyer

Excellent Service

Great estate agents can’t recommend them highly enough, Spoke with Rebekah who listened to my requirements as a buyer then found me some perfectly suited properties. She was very knowledgeable which put me at ease right away as a first time buyer and couldn’t of dealt with a more helpful member of staff…. Highly recommended

Tom · 9 November 2017 · Charles Carr

5/5

View Agents
Buyer

Professional, helpful with great communication!

Alia helped me find my first property & I could not be happier with it. As a first time buyer I had many questions which Alia responded to quickly. The process has been very quick & easy! Highly recommend Charles Carr & Alia!

Katie · 9 November 2017 · Charles Carr

5/5

View Agents
Seller

Rebekah Hawkins was amazing and very helpful

Rebekah Hawkins was very helpful at booking our apartment in for a valuation. She was able to book us in for the next day and was able to work around my schedule. She was very friendly and professional. I highly recommended her at Charles Carr

Porsche · 9 November 2017 · Charles Carr

5/5

View Agents
Buyer

Enquiry

Spoke to Rebekah regarding a viewing, very efficient, hope to deal with again

Dan · 9 November 2017 · Charles Carr

5/5

View Agents
Buyer

Friendly professional service

Emma has been very efficient in arranging the viewing we requested on the property, she was very polite & friendly on meeting us & on time as arranged. Emma answerd any questions we had, she had certainly done her homework on the property. Emma even asked us to wait while she went out in the poring rain to unlock another part of the property so we didn’t have to get soaked. Emma contacted us the following day to ask about our thoughts, as the viewing the previous day was late in the day. We put an offer in & Emma was very efficient in contacting the seller to put forward the offer which happily was accepted. We look forward to continuing with Emma’s friendly professional assistance to completion. Richard & Janet Wynder

Richard · 9 November 2017 · Charles Carr

5/5

View Agents
Tenant

Rebekah hawkins

Was very helpfull and polite brilliant

Joe · 9 November 2017 · Charles Carr

5/5

View Agents

Professional and helpful all through the process

All of the team from Charles Carr involved with our sale and purchase were professional and helpful from start to finish. It was a tricky sale to negotiate as it involved a solicitor called Lawcomm who were dire but the team helped us to get to the finish line and hold onto hope when it seemed as if there was none to be had! They were courteous , professional and got the job done. The house was sold in 4 days from the Open day !! Brilliant work .

Vivienne · 7 November 2017 · Charles Carr

5/5

View Agents
Buyer

Fantastic and efficient service

I have had a brilliant experience with Charles Carr. Jade contacted me within minutes of my initial request being sent and has been incredibly helpful throughout the whole process. As a first time buyer I was grateful for her expertise in the process.

Rob · 4 November 2017 · Charles Carr

1/5

Google

arguing over the internet...proven unprofessional. not sure how you know when you came to my house?!, and also not sure what Mr Dawkins has to do with anything? enjoy your day.

Nicola · 4 November 2017 · Charles Carr

Agent replied

Dear Nicola, we have never been to your property in the 6 years of me being with the business. I have referred this to google to make contact with you. They will then refer back to us. To discuss this personally please feel free to call me on my personal mobile 07841400125. I also note you are the second customer in two days to slate Carter Edwards and leave a five star review for Field Palmer. Further questioning the legitimacy of your review. I will call Brian Dawkins on his mobile to discuss further.

5/5

Google

Lisa was helpful and very efficient. She could not do enough for us and was very thorough with everything. Would highly recommend this company!!

Kelly · 4 November 2017 · Charles Carr

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Carter Edwards

How many reviews does Carter Edwards have?

Carter Edwards has 641 reviews across its three offices, rated 4.5 out of 5 overall: 282 on Google, 359 on View Agents. Company-wide Google reviews for Carter Edwards are counted once, not once per office.

Which Carter Edwards office has the most reviews?

Bitterne has the most, with 610 reviews rated 4.6 out of 5, followed by Charles Carr Lettings with 268.

Where are the Carter Edwards offices?

The three Carter Edwards offices, by town:

What do sellers say about Carter Edwards?

98 reviews from sellers, rated 4.8 out of 5 on average. For example, Linda wrote: "AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ..."

What do buyers say about Carter Edwards?

115 reviews from buyers, rated 4.9 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."

What do landlords say about Carter Edwards?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Francesca wrote: "I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ..."

What do tenants say about Carter Edwards?

11 reviews from tenants, rated 4.6 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."

The Trusted Agent

Is this your office? Claim your page.