5/5
View AgentsLouise ; bitterne branch
Amazing, worked above and beyond her job as an estate agent. My faith as been restore with regards to estate agents and would use her again, no hestitation.
Trusted Agent profile · Hampshire
Verified
Carter Edwards reviews in Bitterne and Southampton
★★★★★
641 reviews across 3 offices and 2 platforms
Carter Edwards has three offices, in Bitterne and Southampton (two offices) (Hampshire). Together they have 641 reviews on two platforms, rated 4.5 out of 5 overall.
282
Reviews on Google
Business-wide
359
Reviews on View Agents
All 3 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers98 reviews
AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ...Read all 98 from sellers
Buyers115 reviews
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 115 from buyers
Landlords6 reviews
I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ...Read all 6 from landlords
Tenants11 reviews
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 11 from tenants
Our offices
Carter Edwards's three offices, most reviewed first. Each has its own page.
- Charles Carr5 West End Road, SO18 6TE610 reviews · 260 on Google (4.1)0 in the last 90 days
- Charles Carr LettingsBitterne Precinct, 367 Bitterne Road, SO18 5RR268 reviews · 261 on Google (4.1)0 in the last 90 days
- Carter Edwards Southampton (38 London Road)38 London Road, SO15 2AG2 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Carter Edwards office
Newest first, from every platform, with the office each review is about. First names only.
View Agents5/5
View AgentsJades been a great help finding me a property!
Thank you so much for your help
5/5
View AgentsAlia Thomas couldn't of been more helpful if she tried.
Alia and your other agents at Charles Carr were probably the most helpful agents we met through this whole process it was just a shame that we found our property that met our wish list with another agent. If I am ever in the position of needing an estate agent again I will make you my first point of contact.
5/5
View AgentsExcellent pro active service
Having previously tried to buy a flat with another agent I was extremely impressed with the proactive service we received from Samantha Storrar. We received prompt replies to any queries both by email and on the phone. We were also given recommendations for solicitors and mortgage advice, both of whom were equally professional. Thank you for helping make this a relatively painlessl process.
5/5
View AgentsLloyd got me there in the end!
Lloyd took a lot of grief in a complicated sale. Times were heated from me but he had good patience and pushed things for me. Thank you
5/5
View AgentsGreat Service - Very pro-active
Sam Storrar at Charles Carr was brilliant. Very pro-active and on the ball. Always kept things moving in the right direction
5/5
View AgentsFab service
Rating only, no written review.
5/5
View AgentsRating only, no written review.
5/5
View AgentsGreat customer service anna
Had someone named anna and she was great took my personal situation into account if she didnt know an answer she would find out promptly and get back to me quickly. Very polite team they have there. And would highly recommend them. Very professional and they get the job done for you .
5/5
View Agents5* service
As a first time buyer I was completely new to the process and what to expect when putting offers forward etc but I had a few viewings with Lauren French and she was a star, she helped me out with what to expect and her advice was spot on! She knew exactly what she was talking about and put me in contact with a local solicitor and as a result I now have had an offer excepted and should be completing in the next week! Thank you Charles Carr and Lauren for helping me out!
5/5
View AgentsReally impressed with service from Anna Iliyanou
Anna has been really great in helping us in our search for a property. We always get a phone call and email when new properties are taken on so we can book a prompt viewing. The viewings are always tailored to what we are looking for so we don’t waste our time on unsuitable properties. Very professional service so far - thank you Anna.
5/5
View AgentsGreat service!
Jade has been a real asset with my search for a property in Southampton, we are making a move from Bristol and she has been such a help with sending us properties, and calling with new houses not yet on the market. She's understands exactly what we need and has considered that in all of her searches. I now want to purchase through Charles Carr after such great service, I'm sure it will continue throughout the journey of us finding our perfect home!
5/5
View AgentsOutstanding customer service from Rebekah
Called today for some information and couldn't thank Rebekah enough with every possible thing I needed help with. A delightful telephone manner and helped with every question I had. Thank you
5/5
View AgentsGreat service from Jade and the team
Rating only, no written review.
5/5
View AgentsRating only, no written review.
5/5
View AgentsSmooth process
We was in contact with Lauren and she was so kind and helpful, always keeping us update to date with new properties on the market and answered all our questions. She help made the process so much more easier and less stressful! We have now exchanged, completed and all moved and couldn’t be happier with the service we received. Thank you so much Lauren.
5/5
View AgentsAmazing service
Had amazing service answered all my questions and very friendly and polite.
5/5
View AgentsCouldn't be happier!
Sold my house through Charles Carr and found the perfect home! I wanted to find our home for life as I don't want to move again. What an efficient team, all so lovely on the phone and in the office. Thank you all x
5/5
View AgentsRating only, no written review.
5/5
View AgentsExcellent, honest advice and very understanding
Having just received my inheritance, I was nervous about discussing spending it on a property as I have never looked. I spoke to Rebekah who was very understanding of my circumstances and explained things clearly and sensitively. I can't recommend her highly enough.
5/5
View AgentsHelp every step on the way
Jade has been extremely helpful finding me properties to view. She's calls me every other day with new properties not yet on rightmove. I feel she actually listened to what I wanted and watched out for that, where as other agents send you anything. Fab job. Also I'm using there recommend mortgage advisor laz, he's great he saved me money on my mortgage which is always great, keeping it all under one roof has made it a breeze. I'll come back to you when selling. Thanks for all the help and advice.
5/5
View AgentsI spoke to Rebekah on the phone to make an inquiry. She was very helpful and provided me with all of the information i required! Very polite young lady.
5/5
View AgentsCalled today and spoke to Rebekah very happy with our call she was very polite and rather knowledgeable fantastic help!
5/5
View AgentsImpeccable service
Sold my house through Charles Carr, couldn’t have asked anymore from them. Everything I ask they delivered.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Carter Edwards
How many reviews does Carter Edwards have?
Carter Edwards has 641 reviews across its three offices, rated 4.5 out of 5 overall: 282 on Google, 359 on View Agents. Company-wide Google reviews for Carter Edwards are counted once, not once per office.
Which Carter Edwards office has the most reviews?
Bitterne has the most, with 610 reviews rated 4.6 out of 5, followed by Charles Carr Lettings with 268.
Where are the Carter Edwards offices?
The three Carter Edwards offices, by town:
- Bitterne: 5 West End Road, Bitterne, Hampshire, SO18 6TE
- Charles Carr Lettings: Bitterne Precinct, 367 Bitterne Road, Southampton, Hampshire, SO18 5RR
- Southampton (38 London Road): 38 London Road, Southampton, Hampshire, SO15 2AG
What do sellers say about Carter Edwards?
98 reviews from sellers, rated 4.8 out of 5 on average. For example, Linda wrote: "AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ..."
What do buyers say about Carter Edwards?
115 reviews from buyers, rated 4.9 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
What do landlords say about Carter Edwards?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Francesca wrote: "I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ..."
What do tenants say about Carter Edwards?
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."
