5/5
View AgentsLloyd was great
Thanks for taking the time and attention on our property. I’m so glad we got there in the end. Thanks so much
Trusted Agent profile · Hampshire
Verified
Carter Edwards reviews in Bitterne and Southampton
★★★★★
641 reviews across 3 offices and 2 platforms
Carter Edwards has three offices, in Bitterne and Southampton (two offices) (Hampshire). Together they have 641 reviews on two platforms, rated 4.5 out of 5 overall.
282
Reviews on Google
Business-wide
359
Reviews on View Agents
All 3 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers98 reviews
AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ...Read all 98 from sellers
Buyers115 reviews
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 115 from buyers
Landlords6 reviews
I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ...Read all 6 from landlords
Tenants11 reviews
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 11 from tenants
Our offices
Carter Edwards's three offices, most reviewed first. Each has its own page.
- Charles Carr5 West End Road, SO18 6TE610 reviews · 260 on Google (4.1)0 in the last 90 days
- Charles Carr LettingsBitterne Precinct, 367 Bitterne Road, SO18 5RR268 reviews · 261 on Google (4.1)0 in the last 90 days
- Carter Edwards Southampton (38 London Road)38 London Road, SO15 2AG2 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Carter Edwards office
Newest first, from every platform, with the office each review is about. First names only.
View Agents5/5
View AgentsAmazing Help through the process
Anna was a great help with everything that I needed while renting my first property and made everything easier for me from start to finish
5/5
View AgentsAlia Thomas - Amazing agent!
Alia is professional, engaging and knowledgeable, key ingredients in instilling a buyers trust. Everything is done with a smile and a great deal of care is given to each and every person that has dealings with her. Credit to the team. *****
5/5
View AgentsOutstanding
Rebekah from Charles Carr bitterne southampton was so professional and very helpful with sale of my flat, I would highly recommend her if your looking to sell,buy or rent. She has been with my every step of the way and has always kept me updated with my buyer. Also, thank you to Dale for the initial valuation of my property. Whole process has been perfect.
5/5
View AgentsExcellent estate agent - Happy tenant
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This particular property we wanted was attracting a lot of interest and advertised with other letting agents. Charles Carr did everything they could to secure us the property quickly. Their Fees were also less than most of the other estate agents we enquired with when we were looking for a new house to move into. Overall we are very happy with the service we’ve received, especially from the lettings Manager, Anna. Thank you.
5/5
View AgentsSupportive, Professional and Friendly
The staff here are a friendly team who work well together. The fine line between being our estate agent and the sellers agent was appropriately walked with knowledge support and professionalism. We have had boundary issues so the sell has been protracted over months and yet we have had a consistent high standard of service. Thank you really pleased.
5/5
View AgentsExcellent Agent-Sam Brooks
I had a very good experience with Charles Carr Agent in my house buying process. Sam is a very efficient, experienced, professional and smart guy whom the company should be proud of. I would say he is a valuable asset to the company. He works not only for the side of the seller but also for the buyer, that could finally give a win-win solution for all parties involved. His attitude towards the buyer is free from prejudice, that I really appreciated. Start to finish, he is very helpful, approachable, proficient and quick in action. I have felt that he is also working for us, not only for the seller, and therefore, he got our trust throughout the process, and this finally lead to the successful completion of the process in a reasonable timeframe. Louise is also a hardworking staff whom I should have given credit to. Many thanks, Sam and Louise!
5/5
View AgentsFantastic seller!
Tim was a highly knowledgeable and enthusiastic sales rep for our flat, capitalising on his sale of a flat next door to sell our flat within a week at more than we expected! Given we were first time sellers, he offered as much advice and explanation to the processes as we asked for. Would definitely recommend!
5/5
View AgentsOver joyed!
Went into Charles Carr today as I work very close to them. I went into the bitterne branch as a first time buyer looking to purchase my first property they suggested a mortgage advisor to me who has been absolutely amazing! Over joyed with my experience with Charles Carr will defiantly be buying and selling with them in the future! Thank you team!
5/5
View AgentsQuick, formal, informative
Thank you Rebekah
5/5
View AgentsFantastic customer care
Rebekah is and has unbelievably helpful and professional during our time at Charles Carr. I highly recommend her to anyone else. Thanks again Leanne xx
5/5
View AgentsYour always happy to help with whatever we needed
I've had no problems with your company and Alia who has been my main point of contact, Always happy to help me and gave good advice. Only point to work on is that we made it clear quite early on what our max price would be but still got a few recommended properties that were way above that. Not enough to deduct a star for though.
5/5
View AgentsExcellent service with house purchase so far!
Alia has been incredibly accommodating with the house purchase process so far. She has been very quick to respond to any enquiries and has done everything she can to make the process as smooth as possible. Thanks!
5/5
View AgentsWould definitely recommend
Thanks to all the team at Charles Carr, especially the help received from Louise. She made our move I am sure a lot more hassle free than it was, a huge thanks. All now moved in and enjoying our new home.
5/5
View AgentsOutstanding service
We were extremely impressed with Tim Gould's professionalism and enthusiasm for selling properties. As new sellers we found our questions were listened to and we felt able to ask anything we needed during the process. We especially appreciated the 'non-pushy' approach that was taken. The photographs and description of our property were great and we sold within 3 days at higher than asking price. We would recommend Tim and Charles Carr to anyone thinking about selling their home.
5/5
View AgentsExceptional Service - Couldn't have asked for more
From start to finish, Charles Carr gave us an outstanding service, every step of the way. Whether we needed an update, advice, an explanation, help or (sometimes even) a shoulder to cry on, they were there for us. Their communication is second to none and they kept us informed at all times with any info/updates they had for us. All staff were incredibly friendly and helpful but a special mention must go to Louise, who looked after our sale and kept us laughing and smiling even at times of despair with our difficult buyers! Thank you so much, we wouldn't even consider using another agent any time in the future.
5/5
View AgentsProfessional, efficient and friendly
Delighted with the service I have received from Dale and his team. Excellent communication throughout and sale achieved quickly above beyond what other estate agents had valued my property at. Would not hesitate to use again
Agent replied · 21 December 2017
Hi Naomi Im glad you were happy with our service I wish you all the best in the future and hope you enjoyed your complimentary gift.
5/5
View AgentsReview of Our Agent Samantha Storrar
From the very beginning when dealing with submitting our offer to the sellers, Samantha was helpful and professional. She always made sure to contact us straight away with any developments of our purchase and even went above and beyond her role when we were having issues with the legal side of our purchase. As first time buyers and having hear horror stories of the house buying process, we can honestly say that Samantha made our whole experience trouble-free and dare I say enjoyable. We would highly recommend her as an agent and should we ever decide to sell, she will be the first one we call to manage our sale. Thank you so much again Samantha for helping us achieve our dream first home!
5/5
View AgentsGreat service
I couldn’t of asked for a better sale when using Charles Carr they have been faultless and I’ll use them next time we move. I’ve recommended them to everyone I know.
5/5
View AgentsLauren was amazing.
Great service & always keeps us update.
5/5
View AgentsCustomer service from a beach
If it was not for Lloyd emailing and chasing solicitors whilst he was on holiday I would not be moving. Please come and see the house when we have finished.
5/5
View AgentsRating only, no written review.
5/5
View AgentsProfessional, Kind and down to earth
Due to work I'm always moving around so constantly looking for the right move for me, Anna helped make things better by taking into account I'm always travelling when it comes to work. Totally professional and down to earth. Helped me when it came to selecting the right place. Unfortunately due to work I'm not able to live in the Southampton area, I would highly recommend her to others. Thanks.
5/5
View AgentsBy far the best local agent
I’ve had some great advice from jade and the Charles Carr team, they listen to what you want and actually call you with new properties. Great for a busy lady like myself. You can tell they are passionate about there jobs which comes through in every contact I have. I look forward to working with you more.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Carter Edwards
Which Carter Edwards office has the most reviews?
Bitterne has the most, with 610 reviews rated 4.6 out of 5, followed by Charles Carr Lettings with 268.
Where are the Carter Edwards offices?
The three Carter Edwards offices, by town:
- Bitterne: 5 West End Road, Bitterne, Hampshire, SO18 6TE
- Charles Carr Lettings: Bitterne Precinct, 367 Bitterne Road, Southampton, Hampshire, SO18 5RR
- Southampton (38 London Road): 38 London Road, Southampton, Hampshire, SO15 2AG
What do sellers say about Carter Edwards?
98 reviews from sellers, rated 4.8 out of 5 on average. For example, Linda wrote: "AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ..."
What do buyers say about Carter Edwards?
115 reviews from buyers, rated 4.9 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
What do landlords say about Carter Edwards?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Francesca wrote: "I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ..."
What do tenants say about Carter Edwards?
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."
