Trusted Agent profile · Hampshire

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Carter Edwards reviews in Bitterne and Southampton

4.5

★★★★★ Excellent

641 reviews across 3 offices and 2 platforms

www.carteredwards.co.uk

Carter Edwards has three offices, in Bitterne and Southampton (two offices) (Hampshire). Together they have 641 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.1 / 5

282

Reviews on Google

Business-wide

View Agents logo

4.9 / 5

359

Reviews on View Agents

All 3 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers98 reviews

4.8 / 5 AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ...Linda, 7 March 2017Read all 98 from sellers

Buyers115 reviews

4.9 / 5 We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Lucy, 17 August 2017Read all 115 from buyers

Landlords6 reviews

5.0 / 5 I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ...Francesca, 8 March 2017Read all 6 from landlords

Tenants11 reviews

4.6 / 5 I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Stephen, 10 January 2018Read all 11 from tenants

Our offices

Carter Edwards's three offices, most reviewed first. Each has its own page.

Latest reviews from every Carter Edwards office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents
Seller

superb professional service - particularly Lloyd Westall

Lloyd Helped us sell our house and has given us a very professional and knowledgeable service throughout. We have had a few bumps in the road regarding solicitors along the way, but Lloyd has talked us through the problems and put our mind at rest when we were worried about things., and with his help we managed to get the exchange over the line, with this Friday 22nd Sept as a set completion day. Without his help I'm sure the solicitors would've dragged things out for weeks, so for that we are very grateful to him A1 service and would highly recommend Lloyd and Charles Carr. Luke and Amy Johnson

Luke · 19 September 2017 · Charles Carr

5/5

View Agents
Buyer

Rating only, no written review.

YANNI · 14 September 2017 · Charles Carr

5/5

View Agents
Buyer

Great friendly service

Rating only, no written review.

Jeremy · 31 August 2017 · Charles Carr

5/5

View Agents
Buyer

Rating only, no written review.

Alison · 31 August 2017 · Charles Carr

5/5

View Agents
Seller

Amazing service

We've just completed with Charles Carr and can honestly say that I would use them again in a heartbeat. Shane sold us the house and kept is informed all the way through and got us over the asking price through his excellent negotiations! What I love about Charles Carr is that they realise people who have the skill set to sell should be able to do just that and not be tied up with the admin at the back end. Therefore they allocated a post sales person to manage and chase up any queries to get you through the sale. Louise was amazing in following up and keeping us informed. It wasn't an easy process as there were issues in the chain. However, she chased and without her we probably wouldn't have ended up in this position. Well done to Charles Carr and louise and Shane in particular.

Michelle · 31 August 2017 · Charles Carr

5/5

View Agents
Buyer

Professional and knowledgable but with a great human touch

Louise and her team have been fantastic at every turn and we couldn't recommend her and all at Charles Carr any more highly. It's been fantastic to have a 'person' in the chain, and not just a jargon-filled robot at the solicitors or an understandably pushy seller. We both greatly appreciated the hard work they did for us, often going above and beyond regardless of where we were in the chain, particularly with the out-of-the-ordinary issues such as the solar panels. We wouldn't look elsewhere when it comes to selling in the future!

Edward · 31 August 2017 · Charles Carr

5/5

View Agents
Seller

St denys road flat

Very good service, informative, on time, very helpfull

Amardeep · 31 August 2017 · Charles Carr

5/5

View Agents
Buyer

Helpful, friendly, non-invasive, knowledgeable

Sam B has told us everything we needed to know this far and has filled in some gaps in our knowledge as first time buyers. He is approachable and supportive. We're looking forward to working with Sam for the duration of our house buying process as he fills us with confidence.

HB · 29 August 2017 · Charles Carr

5/5

View Agents
Buyer

Very helpful

Very helpful girls at all time I called for anything

Remus · 29 August 2017 · Charles Carr

5/5

View Agents
Seller

House Sale

I'm currently selling my house in Bitterne with Charles Carr and they have provided excellent service to date. I decided to sell through them as sole agents as they had much better local knowledge compared to other agents who visited to give valuations. The process so far has been stress free and I would have no hesitation in recommending them

Ian · 24 August 2017 · Charles Carr

5/5

View Agents
Buyer

Very Professional

From the start process Emma Battye has been extremely helpful in making us feel confident about viewing properties considering this is our first time buying on the market. She has been extremely enthusiastic and has shown genuine interest in our next venture, helping book last minute appointments and also assisting in placing offers we have placed our trust in her abilities in areas we have found so many other estate agents have let us down. an absolute star and thank you for all the help you are giving us

Adam · 24 August 2017 · Charles Carr

5/5

View Agents

Sam Brooks

Thanks Sam for the constant follwo up from the time i was in Dubai before arriving to the UK. Sam was keen to assist, booked all appointments in same day, knowledgble and eager to provide the right choices. He even follow up twice to colect update about my decision. even after leaving back to Dubia , he is regularly sending me the available new properties in market based on my preference.

Tamer · 24 August 2017 · Charles Carr

5/5

View Agents

Rating only, no written review.

GB · 24 August 2017 · Charles Carr

5/5

View Agents
Buyer

Helpful and reassuring

Gave us all the advice we needed and were so helpful along the way

Faye · 24 August 2017 · Charles Carr

5/5

View Agents
Tenant

Polite and always friendly

While spending weeks trying to find a new flat, Alia from your team helped me in many ways. She is very polite and helped me find the right place after a lot of stress. Thank you to all.

Charlotte · 24 August 2017 · Charles Carr

5/5

View Agents
Buyer

Shane and the team were brilliant!

I can't fault the experiance i've had buying through this agent. They should be the agent of choice for anyone looking to buy or sell in Southampton

Isaac · 24 August 2017 · Charles Carr

5/5

View Agents

Excellent

Friendly and helpful staff.

SB · 24 August 2017 · Charles Carr

5/5

View Agents
Seller

Efficient and professional service

Rating only, no written review.

Jack · 24 August 2017 · Charles Carr

5/5

View Agents
Seller

Definitely made the right choice

Definitely made the right choice when I decided to go with Charles Carr (recently Carter Edwards) to sell my mother's property. When Lloyd Westall came to value the property it was clear that he had really good local knowledge and I felt confident that he had advised a good, but also a realistic price that could be achieved. Once I had accepted an offer it was literally only a week before the offer had been 'financially qualified' (I even know some jargon now!) and received the paperwork from the conveyancing solicitor to sign. Everything is progressing well and hopefully completion date is not far off. I have found Lloyd to be not only thoroughly professional, but also kind and really helpful in giving advice without being at all 'pushy'. Lloyd has always got back to me really quickly when I have contacted him which I have greatly appreciated. He also has a good sense of humour which helps...

Dian · 24 August 2017 · Charles Carr

5/5

View Agents

10/10 great service

Sold through Charles Carr at a open house event, we got over our guide price, which we were extremely happy with, Jade helped us with our search and we actually found with them as well, they have the most properties around this area so we were contestantly told about new instructions and viewed late on an evening after hours which we appricated for us shift workers. Great service by Jade and the team!

Sophie · 24 August 2017 · Charles Carr

5/5

View Agents
Buyer

Do not give up until you find your dream home!

Charles Carr were by far the most professional agency that we dealt with on our house hunt as first time buyers. Buying your first home is incredibly daunting but they made the whole process easy and straight forward. When we did spot a house that we felt was "the one" Luci in the Bitterne office went out of her way to arrange a viewing for us and even made sure everything was going ok on her day off - pretty incredible!! We got there eventually and we did buy the one! We cannot wait to our new little home now! A big thank you to all of the team, your hard work and numerous viewings you facilitated were greatly appreciated!

Anonymous · 24 August 2017 · Charles Carr

5/5

View Agents
Seller

Rating only, no written review.

Trygve · 24 August 2017 · Charles Carr

5/5

View Agents
Buyer

Dedicated agent

We had been asking another agent for information on our new house and not getting very fast. I contacted Sam Brooks and he found some of the required information out in next to no time at all. Late at night 2030(ish) we received a further email with confirmation of the the rest of the information. I wish all Charles Carrs staff were this dedicated! Sam is a credit to Charles Carrs, extremely polite who possesses the right attitude to cooperate with the public.

Tony · 24 August 2017 · Charles Carr

5/5

View Agents
Buyer

5 Stars!

I would highly recommend the expertise of Shane Clarke and the team at Charles Carr!

Charlie · 24 August 2017 · Charles Carr

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Carter Edwards

How many reviews does Carter Edwards have?

Carter Edwards has 641 reviews across its three offices, rated 4.5 out of 5 overall: 282 on Google, 359 on View Agents. Company-wide Google reviews for Carter Edwards are counted once, not once per office.

Which Carter Edwards office has the most reviews?

Bitterne has the most, with 610 reviews rated 4.6 out of 5, followed by Charles Carr Lettings with 268.

Where are the Carter Edwards offices?

The three Carter Edwards offices, by town:

What do sellers say about Carter Edwards?

98 reviews from sellers, rated 4.8 out of 5 on average. For example, Linda wrote: "AN OUTSTANDING SERVICE...It was clear from the outset how good Dale was at his job. It was obvious at the initial valuation how much homework the man had done ..."

What do buyers say about Carter Edwards?

115 reviews from buyers, rated 4.9 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."

What do landlords say about Carter Edwards?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Francesca wrote: "I recently contacted Carter Edwards to start the process of renting out my flat since I've had to relocate to London for my new job. I couldn't wish for ..."

What do tenants say about Carter Edwards?

11 reviews from tenants, rated 4.6 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."

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