Brown & Merry estate agents in Dacorum, Chesham, Aylesbury and 4 more

★★★★★ 5/5

Google

We are very happy with level of service from Mr William Petherbridge, sales negotiator. He showed us around 4 homes in a single day, without any complications. He was very knowledgeable about the properties he showed us, and was willing to answer any questions thrown at him with a smile. I must say The whole Brown and merry team are very helpful, Beth to Justin and list goes on. Been a first time buyer and trying to get into the property ladder , we are getting lot of help and support from brown and merry team. Thank you

Vishak · 24 October 2023 · Brown & Merry Aylesbury

★★★★★ 5/5

Google

We shopped around before choosing an estate agent and we are glad we picked Brown & Merry! Our property certainly wasn't an easy one to sell but the team at Brown & Merry kept getting us viewings, eventually landing us a suitable sale. Every member of the team we ever spoke to (and I think we spoke to all of them) was always very professional and helpful. We mostly dealt with Alan and Edward and they were both knowledgeable and down to earth, always happy to help. I would highly recommend Brown & Merry to anyone who want hassle-free buying or selling process.

Filip · 24 October 2023 · Brown & Merry Aylesbury

★★★★★ 5/5

Google

Beth made our first-time home buying experience incredibly stress-free. From the very beginning, her professionalism and welcoming approach put us at ease, making it an easy decision to use her services instead of the free Mortgage Broker through our work benefits. Beth's hard work and clear communication throughout the process were exceptional. She kept us informed every step of the way, answering any questions we had (regardless of how mundane or simple they may be!) promptly and ensuring that we were comfortable with each decision we made. Her attention to detail and thoroughness in explaining the various options available to us were incredibly helpful, and we felt confident that we were making the best choices for our financial situation and future. Beyond her expertise in the mortgage industry, Beth's joyful personality and trusting demeanour made working with her a genuine pleasure. We felt like we were in good hands throughout the entire process, and her positive attitude and willingness to go above and beyond for us was truly appreciated. Thanks to Beth's hard work and dedication, we couldn't be happier with the outcome of our first home purchase. We highly recommend her services to anyone in need of a knowledgeable and trustworthy Mortgage Broker, especially as a First Time Buyer. Thanks Beth! Luke & Chantelle

Luke · 24 October 2023 · Brown & Merry Aylesbury

★★★★★ 5/5

Google

Rating only, no written review.

Deon · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 4/5

Google

Rating only, no written review.

Sheree · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Rating only, no written review.

Mohammed · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Elliot showed myself and my partner a property he was so attentive answered all our questions and still helping us fingers crossed everything goes through but can't fault him at all

Chloe · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

As first time buyers the whole house purchasing process was something very alien and daunting to both me and my partner. Naz from our first appointment took the time to sit down with us and walked step by step through the whole process making it all make sense but at the same time taking time to answer any questions that we have. Throughout the whole process Naz has been there every step of the way with her expert knowledge and support. Can not recommend Naz highly enough as a mortgage broker.

Kieran · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Stephen from lettings was absolutely fantastic helping me and my partner get our new flat. Great, speedy and friendly communication all the way through the process.

Olaf · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 1/5

Google

If you need an agency to sell your house with buyers which they’ll withdraw from the house purchase choose Brown and Merry. Now I’ve lost 600£ so far in solicitors money, the new house I supposed to purchase and a good 4.3% bank rate as I can’t transfer it back to my house, and the new rate since they gone up now will be 5.5%. Nobody will pay my money back and I’ll never use you again in my life.

Bc03nks · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

Very thankful for Eliot & Stephen at Brown & Merry Hemel Hempstead, they helped me find my new place and was on top of everything! They made this process so easy and helped me every step of the way. Would recommend them to anyone!

Megan · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 1/5

Google

If you ever wondered why your property is taking a while to find a tenant, it’s probably due to the incompetency of Steven and Chloe. We were in the middle of discussing start terms with the landlord through Chloe, but during the few days of email exchange Chloe went on leave without giving us a heads up or letting her colleague know about the situation. Called the agency and Steven picked up, he said Chloe didn’t pass anything info over but he will find out for us. Steven never called us back. Chloe came back a few days after to say landlord has agreed, but it was too late. In the end we chose to sign for another apartment instead.

Nai · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 1/5

Google

I rented from Brown and Merry for one year and the company they use to manage their lettings (Sequence) is shocking. The check in to the apartment missed huge levels of dirt and grime. It also missed huge holes in the wall that had been filled but left rough. Large scuff marks weren’t mentioned, no meter readings at all and left property that I was not expecting to look after. I raised these concerns, (with pictures) at the time to Brown and Merry but was fobbed off with “the landlord is aware” I reported a broken light that Sequence didn’t bother to repair. I was left with an astronomical unpaid electricity bill, as well as bailiffs looking for the landlord. Neither Brown and Merry or Sequence were interested and told me to contact each other. When it came to leaving I left the flat in a far better state than I received it but the check out was completely different. It was measured on an entirely different standard. I emailed both immediately with the disparity but again, no comment or any acknowledgment of a problem. They are refusing to hand back my deposit and refusing to tell me if there is any dispute. I have complained and been fobbed off and ignored so far. I have put an official complaint into the deposit protection scheme. In short, both are unprofessional and have left me in the lurch. In 20 years of renting, I have never had such issues. Neither seems to care one bit and I’m preparing for small claims court. Avoid like the plague!

Leeluchan · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 5/5

Google

I cannot praise Sarah Bennet enough; she truly is an absolute star in her field. Her unwavering professionalism, coupled with her kind and humane approach, is nothing short of priceless. Sarah has been my go-to mortgage expert since 2015 when I purchased my first property, and I can confidently say that I would never consider seeking assistance elsewhere. Sarah's dedication and expertise shine through in every interaction. She not only possesses a deep understanding of the mortgage landscape but also a genuine concern for her clients' well-being. It's this unique combination of knowledge and empathy that sets her apart as the best in the business. Sarah has consistently gone above and beyond to ensure that my mortgage journey has been smooth, transparent, and tailored to my specific needs. Her attention to detail, responsiveness, and willingness to address any questions or concerns have been unwavering throughout the years. If you're in search of a mortgage professional who not only excels in her craft but also genuinely cares about your financial well-being, look no further than Sarah. She has my utmost trust and gratitude, and I wholeheartedly recommend her services to anyone seeking mortgage assistance. Thank you, Sarah, for your exceptional dedication and for making my mortgage experience nothing short of exceptional.

Mimi · 23 October 2023 · Brown & Merry Hemel Hempstead

★★★★★ 2/5

Google

Found them to be disorganised

Stephen · 21 October 2023 · Brown & Merry Woburn Sands

★★★★★ 3/5

Google

Lovely in house Staff but accounting inaccurate and shoddy.

Gary · 21 October 2023 · Brown & Merry Woburn Sands

★★★★★ 1/5

Google

When trying to sell with this awful agency they will not give you real value of your house. They will say until you try you won't know how much your house is worth. Then they fix fee to your asking price. To call you few weeks later and ask you to drop your asking price but not their fee.

Dom · 21 October 2023 · Brown & Merry Woburn Sands

★★★★★ 5/5

Google

After unsuccessfully marketing our house for sale with another estate agent we turned to brown and merry and Linda Burt . What we noticed straight away was the level of professionalism and knowledge and the fact she actually listened to us so we were working from the same page. I can’t recommend brown and merry highly enough. They have brilliant from the moment we got in contact with them. When looking for an estate agent with the expertise and knowledge do not hesitate to contact brown and merry, first class service . Thanks to all the staff there .

Carl · 21 October 2023 · Brown & Merry Woburn Sands

★★★★★ 5/5

Google

I recently sold my house through Brown and Merry in Woburn Sands. They have been fantastic from day one and I wouldn’t hesitate in recommending them. They also arranged my mortgage and I used their solicitors which made communication so much easier than i expected it would be. Great work and a huge thank you again to all of the team!

Control · 21 October 2023 · Brown & Merry Woburn Sands

★★★★★ 5/5

Trustpilot

Gemma- mortgage advisor

I was recommended by a family member to see Gemma- the mortgage advisor-She was amazing-after my divorce I was new to all this- Gemma helped me through every stage of getting my mortgage and life assurance and explained everything.Gemma was a pleasure to chat to and answered every question promptly and was always kind and caring and always went out of her way to help me. I 💯 recommend Gemma.Thank you

Emma · 15 October 2023 · Brown & Merry Berkhamsted

★★★★★ 5/5

Google

Matthew Martin made the stressful process of viewings as painless as possible when the house we were renting went on the market suddenly. He is professional, respectful and a great communicator.

Debra · 12 October 2023 · Brown & Merry Berkhamsted

★★★★★ 5/5

Google

Just sold my mum's bungalow through Brown & Merry Berkhamsted. I can't thank Amir & Scarlette enough for the outstanding service they provided from start to finish. Would not hesitate to recommend them.

Susan · 12 October 2023 · Brown & Merry Berkhamsted

★★★★★ 5/5

Google

Harry from Brown and Merry was so lovely that he even offered to change my flat tire, and we didn't even like the house! Not sure you can get better customer service than that from an estate agent on a viewing. Thanks again Harry!

Rachel · 12 October 2023 · Brown & Merry Berkhamsted

★★★★★ 5/5

Google

We put our house on the market with Brown & Merry and decided to try an open day - we had two offers within days and had accepted one by the end of the week. Our sale and purchase has been long and B&M have been there for us every step of the way. I cannot thank Amir, Scarlett & Matthew enough. Thank you

Caroline · 12 October 2023 · Brown & Merry Berkhamsted