Brown & Merry Woburn Sands reviews in Milton Keynes

★★★★★ 5/5

Google

An outstanding homebuying experience! From start to finish, the team provided clear and consistent communication, answering all my questions with confidence and expertise. Conor and the team’s deep knowledge made what is often a stressful process feel straightforward and manageable. They’re a true asset to Woburn Sands, and I couldn’t have asked for a better team to guide me through this journey!

Penny · 21 July 2025

★★★★★ 5/5

Google

Thank you to Conor, Kieran and the team for your excellent service! They made the experience stress free and easy because of their clear consistent communication. I really appreciated all their help with the whole process. I couldn't have asked for a more knowledgable and supportive estate agency team!

Megan · 9 August 2025

★★★★★ 5/5

Google

Andrew Teacher has guided, shared knowledge and supported for many years. His calm, can do attitude is just what is needed when navigating the largest purchase many of us will make. Andrew is honest and built huge trust through his actions and genuine kindness, not a service you find everywhere! I know it's not just Andrew, there is a great team at Brown and Merry who support the process and make it all happen, thanks for all your help over the years. Being a life long member is hugely important when you get such an amazing team to support each time you need it. Thanks again.

Chris · 9 May 2024

★★★★★ 5/5

Google

From start to finish the team were great in helping us buy our first home. They were honest in what we could afford to buy and patiently delivered on all our requirements. A big thank you to Conor and Kieran for all your knowledge and understanding.

John · 23 July 2025

★★★★★ 5/5

Google

We brought our home through brown & merry and Faye and the whole team were brilliant throughout (we weren’t the easiest of customers) They kept us updated & reassured throughout the whole process ensuring it went through as quickly as possible. Harry was always accommodating taking us round the property numerous times! Thank you again brown & merry- would definitely recommend!

Nikki · 22 November 2024

★★★★★ 1/5

Google

Since Conor came and did the sales ‘pitch’ . I have had almost no communication from them about what was happening with the sale. They got the details wrong (that I corrected three times), when I had a viewing they forgot to turn up with the prospective client and after I wrote to Conor over a week ago he apologised and said he would look after it personally. Since then I have heard nothing from him, not even a phone call. He has certainly not done what he promised, I wish I had chosen another agent as at least I hope for communication!

Mark · 25 August 2025

★★★★★ 5/5

Google

It was a real pleasure working with Conor and the team. Being new to the area meant that I relied on his knowledge and expertise to help with my decision.making - much appreciated.

Collette · 9 August 2025

★★★★★ 1/5

Google

​Not the best experience with brown and merry Woburn sands. I've viewed many properties with them, most of which were late, and a couple of times they didn't turn up at all until I called and asked if someone was coming 15, 20 minutes after the appointment time. I had my property up for sale with them last year. It's now 5 months later, and it's still listed on Rightmove besides being asked multiple times to take it down. The advertising compared to other estate agents is very poor. Regular turn over of staff. Mostly very young and inexperienced staff that didn't have the answer to our questions. They tried to charge me an extortionate amount at first to sell my property but haggled them to less than half of the originally quoted number, yet if you call a much better local estate agent down the road they will straight away quote you their price no attempts to fleece money out of you (this was much lower than brown and merry with a wholly better experience) I could go on and on, but I'll sum it up as an all-round bad experience and highly recommend people avoid them, especially selling your property with them. We ended up going with the local estate agent mentioned earlier which was a much better and professional experience.

Tom · 13 March 2025

★★★★★ 5/5

Google

Thank you Conor and the team the service you provided was top notch 👍 …

Kevin · 9 August 2025

★★★★★ 5/5

Google

Excellent service and a very quick response to the advertising, resulting in us selling to only the second viewer. Would definitely use again! Thanks to Amanda, Fay and Melissa!

Steve · 9 May 2024

★★★★★ 5/5

Google

We wanted to express our thanks and feedback on our recent communication with Brown and Merry (B&M). We have an emotional connection with B&M for the last 22 years. We bought our home through B&M and cannot fault the service and customer focus we received at that time. We have recently contacted B&M to request a valuation of our home with a vision of possibly down sizing. Reanna (Green) came to our home to assess the property. We were so impressed from immediate contact to the delivery of the valuation. Reanna has excellent personal relationship and customer service skills. She has a high level of knowledge of period properties and a keen sense of insight into the local housing market. We wanted to express our sincere thanks to Reanna and B&M. Please use any of this email to add to your marketing profiles for the company. When and if we do decide to move we will definitely choose B&M to represent us. Rob and Barbara

Barbara · 24 October 2022

★★★★★ 5/5

Google

The team at Brown and Merry were extremely helpful and professional during our recent house sale and purchase. Sarah, for securing our sale and enabling the purchase of our new house - thank you. Linda was very patient with our phone calls and emails and really helped us out when things became tricky at the end. She went over and above what I would have expected from an agent, so thank you too. Every member of the team went out of their way to assist us so I would have no hesitation in recommending them to anyone who was looking to buy or sell a house.

Gary · 24 October 2021

★★★★★ 5/5

Google

Recently used Brown and Merry's services for the sale of my property and they have been very courteous in helping us through any difficulties that arose and answered all our questions. Sarah was very professional for the sale and Linda was helpful in doing paper work. Also they had their own office-based mortgage advisor, Andrew Teacher. He is very good and helpful to us. Would definitely recommend to everyone.

C · 13 January 2023

★★★★★ 5/5

Google

Recently used Brown and Merry's services for the sale of my property and they have been very courteous in helping us through any difficulties that arose and answered all our questions. Sarah was very professional for the sale and Linda was helpful in doing paper work. Also they had their own office-based mortgage advisor, Andrew Teacher. He is very good and helpful to us. Would definitely recommend to everyone.

Chandra · 24 October 2022

★★★★★ 5/5

Google

Had a good experience dealing with them, especially Harry. Friendly and responsive. Recommend

Lana · 9 May 2024

★★★★★ 5/5

Google

I went to brown and merry to see Alex Clifford, one of the mortgage advisors based at this office. As a first time buyer I had very little idea of what I needed to do to get myself onto the property ladder. Luckily, Alex was more than willing to give us all the answers even before we asked the questions. Not only this, but Alex explained how the mortgage lenders work and used his vast knowledge to ensure we got the best deal at a rate we could afford. I would highly recommend using Alex Clifford, he is at the top of his game and a great guy to go with it.

Danny · 25 October 2018

★★★★★ 5/5

Google

We dealt with Sarah Frimley from the Woburn Sands branch, who went well beyond the call of duty to assist my wife and I as buyers. She spent her Sunday showing us around a number of houses with our specifications kept firmly in mind. We couldn't be more thankful for a incredibly personal service. Thank you Sarah and Brown and Merry, Woburn Sands branch! Would highly recommend.PositiveResponsiveness, Professionalism

Jay · 24 October 2021

★★★★★ 5/5

Google

I recently sold my house through Brown and Merry in Woburn Sands. They have been fantastic from day one and I wouldn’t hesitate in recommending them. They also arranged my mortgage and I used their solicitors which made communication so much easier than i expected it would be. Great work and a huge thank you again to all of the team!

Control · 24 October 2023

★★★★★ 1/5

Google

When trying to sell with this awful agency they will not give you real value of your house. They will say until you try you won't know how much your house is worth. Then they fix fee to your asking price. To call you few weeks later and ask you to drop your asking price but not their fee.

Dom · 24 October 2023

★★★★★ 5/5

Google

Quality service !! Fantastic agents definitely will be using brown and merry in Woburn sands again.

Casey · 9 August 2025

★★★★★ 5/5

Google

Amanda Ayers provided us with a very professional and friendly service while we were looking to market our house to sell. We have since changed our mind about selling but would definitely use Amanda again should we decide to sell. Thank you for all your help Amanda

Pratibha · 9 May 2024

★★★★★ 5/5

Google

The team at Brown and Merry Woburn Sands have been so friendly and professional. They are extremely pro-active when it comes to generating interest in a property and I would highly recommend them to anyone wanting to sell their house in this area. Thank you!

Charlotte · 9 May 2024

★★★★★ 5/5

Google

I recently brought my house through Brown and Merry. Amanda did my initial viewing and was fab but all of the staff I spoke to were so lovely and extremely helpful. I have recommended to anyone buying in the area! Thank you x

Families · 9 May 2024

★★★★★ 5/5

Google

I am writing to thank you personally Amanda Ayers, for selling our property, we appreciate you. You knew there were delays in putting the property on the market but you didn't forget to touch base with us. … More

Rosa · 9 May 2024