Trusted Agent profile

Bourne Estate Agents reviews in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,784 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Hampshire, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,784 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,590

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

75

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

114

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Bourne Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Used them last summer. Awful service. Ended up in an awful dangerous property of 10 Beckingham Rd. bad landlord. Students beware and don’t rent above house, damp walls , water leaking through electrics. Landlord not interested.

Sean · 14 June 2018 · Bourne Estate Agents Guildford

Agent replied · 12 June 2024

Thank you for your recent review on Google about the issues you have experienced with the landlord of the property in question. I would like to speak with you and investigate this matter further to see where I may be able to offer some assistance. My contact details are, Matthew Pulford (Lettings Director) 01252 722883 or mpulford@bourneestateagents.com. Kindest regards Bourne Estate Agents.

5/5

Google

Recently purchased through Bourne- friendly staff and kept me up dated throughout the process. Would definitely recommend. Know many friends who have recently gone through them as well and all positive experiences

Amy · 14 June 2018 · Bourne Estate Agents Guildford

5/5

Google

I had been on the market with another agent previously and thought they were OK until I switched to Bourne Estate Agents and the difference was like night and day. In the end I also used them for my onward move which also went very smoothly.

Carrie · 14 June 2018 · Bourne Estate Agents Guildford

1/5

Google

AVOID!!! Rude, arrogant and condescending, every bad thing you've heard about estate agents, Bourne are it. They lied to us throughout, said there wasn't a chain, only to find out a few weeks before completion that there was, and they arrogantly tried to claim that it doesn't make a difference. They pressured us and our solicitors to complete on a certain date, only to find out that the sellers had no idea and they tried to blame it all on us, just because we were first time buyers. This left us homeless for weeks, so you can imagine the stress. Save yourself unnecessary stress and money, there are so many other estate agents on the high stress. Please please avoid!!!

Oliver · 14 June 2018 · Bourne Estate Agents Guildford

5/5

Google

Found an amazing rental in Guildford in August 2017 thanks to Victor Addison of Bourne Estate Agents. Professional, courteous and really helpful service from Victor and the rest of the team at Bourne - great communication and nothing was too much trouble. Thank you!

Katie · 14 June 2018 · Bourne Estate Agents Guildford

5/5

Google

Bourne, and in particular James, were superb throughout our sale. Extremely efficient and kept me well informed at every stage, often going beyond my expectations to ensure a smooth sale. I cannot recommend them enough.

Wayne · 14 June 2018 · Bourne Estate Agents Guildford

5/5

Google

I am an active investor / landlord in the Guildford market and I have no hesitation in recommending Bourne estate agents - both Sales and Lettings. Bourne has consistently achieved very good results for me and I have built a high level of confidence that they really know what they are doing and they really care about doing it very well.

Giles · 14 June 2018 · Bourne Estate Agents Guildford

Agent replied · 7 February 2025

Hi Giles, Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. Regards Bourne Estate Agents.

5/5

Google

Had a great experiencing renting through Bourne. Everyone we dealt with at the start and during our tenancy when we had maintenance issues was really friendly and very helpful. Fantastic customer service and would highly recommend to anyone.

Amy · 14 June 2018 · Bourne Estate Agents Guildford

5/5

Google

Bourne were incredibly proactive in the sale of my property and I believe did everything they could to sell it in the least time possible. I've worked within the property industry for 20 years and am very pleased with the overall experience. I can't recommend them highly enough.

S · 14 June 2018 · Bourne Estate Agents Guildford

Agent replied · 12 June 2024

Many thanks for your comments; the team were very grateful that all their hard work has been greatly appreciated and we wish you all the best in your new home, regards, Ross

5/5

Google

Bourne Estate Agents are brilliant! They listen to you and take into account your needs, their communication is brilliant and they genuinely care. I would fully recommend them to represent your house sale and will be using them again in the future.

Gina · 14 June 2018 · Bourne Estate Agents Guildford

5/5

Google

Would definatley recommend bourne in godalming Lindsay was very helpful and informative when I phoned up thank you for your help

P · 14 June 2018 · Bourne Estate Agents Godalming

5/5

Google

The Bourne team in Godalming were a great help with my move, everything was smooth sailing and I could not recommend them enough!

Rebecca · 14 June 2018 · Bourne Estate Agents Godalming

5/5

Google

we sold our flat through bourne and received over asking price within 3days of it being on the market, we have also just sold our house and Harry is going well out of his way to find us the perfect house, I would highly recommend bourne for anyone buying or selling as they are very helpful and will do everything they can to help

Sarah · 14 June 2018 · Bourne Estate Agents Godalming

5/5

Google

Such a great experience, especially considering we had so many requests and preferences; and we now have a great house we are so happy with. The team were so helpful and personable, especially Josiah and Lindsey who really made the experience so easy and not stressful at all.

Emma · 14 June 2018 · Bourne Estate Agents Godalming

5/5

Google

Had a fantastic experience as a tenant with Sam and the team at Bourne in Godalming. Went over and above to ensure my move in was as smooth as possible in quite a stressful time. Wont hesitate to use them again. Thanks guys! x

Rachael · 14 June 2018 · Bourne Estate Agents Godalming

5/5

Google

I have been with Bourne in Godalming since they took over from Bargate and so far I have been very impressed. I have had a few issues with some appliances in my flat so I was put in touch with Charlotte Keep. Charlotte has been very polite and friendly and has always ensured she does her upmost to get the issues resolved as quickly as possible. Would highly recommend Bourne Estate Agents.

Alex · 14 June 2018 · Bourne Estate Agents Godalming

5/5

Google

Friendly, helpful and efficient staff. Very pleased with the service.

Sitara · 14 June 2018 · Bourne Estate Agents Woking

5/5

Google

Communication was amazing with the team, very friendly and helpful. Would definitely recommend!

Jennie · 14 June 2018 · Bourne Estate Agents Woking

5/5

Google

A great and dedicated team that work very hard to deliver outstanding customer service and results for all their buyers, tenants, sellers and landlords.

Dom · 14 June 2018 · Bourne Estate Agents Woking

5/5

Google

Efficient, personable, knowledgeable. No hesitation in recommending them to do all that can be done to sell your house and support you along the way.

Sal · 14 June 2018 · Bourne Estate Agents Woking

5/5

Google

A very professional service. Ours was a long journey but the team stuck at it and maintained their polite and competent approach. It paid off and we are most grateful.

Terence · 14 June 2018 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Hello Terry, Thank you very much for your review, all the best for the future. Andy & the team.

5/5

Google

Wonderful experiences with both the Lettings and Sales teams within Bourne. Great communication, would highly reccomended

Gary · 14 June 2018 · Bourne Estate Agents Woking

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bourne Estate Agents

How many reviews does Bourne Estate Agents have?

Bourne Estate Agents has 1,784 reviews across its nine offices, rated 4.7 out of 5 overall: 1,590 on Google, 75 on Facebook, 5 on Yell, 114 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Bourne Estate Agents are counted once, not once per office.

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 499 reviews rated 4.7 out of 5, followed by Guildford with 488.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Hampshire: 72a High Street, Alton, Hampshire, GU34 1ET
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.

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