5/5
GoogleExcellent. Original agent was not performing and there was very little activity. On speaking with Andrew at the Woking office to securing an offer at full asking price took less than a week. What more can I say!
Trusted Agent profile
Bourne Estate Agents reviews in Farnham, Guildford, Woking and 6 more
★★★★★
1,784 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Hampshire, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,784 reviews on four platforms, rated 4.7 out of 5 overall.
1,590
Reviews on Google
All 9 offices
75
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
114
Reviews on Trustpilot
Business-wide
Our offices
Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
- Bourne Estate Agents Farnham29 Downing Street, GU9 7PD499 reviews · 343 on Google (4.7)19 in the last 90 days
- Bourne Estate Agents Guildford5a Trinity Gate Epsom Road, GU1 3JT488 reviews · 316 on Google (4.5)19 in the last 90 days
- Bourne Estate Agents Woking36 Commercial Way, GU21 6EN393 reviews · 293 on Google (4.8)19 in the last 90 days
- Bourne Estate Agents Hampshire72a High Street, Alton, GU34 1ET371 reviews · 203 on Google (4.8)19 in the last 90 days
- Bourne Estate Agents Godalming41 High Street, GU7 1AU366 reviews · 185 on Google (4.8)19 in the last 90 days
- Bourne Estate Agents Esher29 High Street, KT10 9RL176 reviews · 59 on Google (4.9)0 in the last 90 days
- Bourne Estate Agents Cobham13 Oakdene Parade, KT11 2LR96 reviews · 96 on Google (4.9)0 in the last 90 days
- Bourne Estate Agents Ash Vale244 Shawfield Rd, GU12 5DJ95 reviews · 95 on Google (4.8)0 in the last 90 days
- Bourne Estate Agency PetersfieldSwan House, 2 Swan St, GU32 3AD0 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Bourne Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI thoroughly recommend Bourne and Ross and the team at Woking were extremely proactive in progressing my purchase. I found them very easy to deal with due to their efficient and professional approach.
1/5
GoogleAn immense disappointment to the estate industry both ethically and professionally. I purchased a property through the agency and I do not recommend it. The agent who handled my purchase was dishonest and deceitful. He worked 100% in the interest of the buyer. He made false promises and used borderline bullying techniques to speed up the completion.
Agent replied · 12 June 2024
Dear Danielle, I am sorry to read your recent review. We do our upmost to ensure our vendors and purchasers receive excellent customer service, resulting in a successful exchange and completion. As a buyer we understand purchasing a property can be a very stressful time, and while we always try to support purchasers as much as possible post-sale, there are certain circumstances we are unable to assist with. It is also disappointing for us to have an unhappy customer, as we try really hard to ensure all parties experience a positive relationship with us. I am pleased you are now enjoying your new home and wish you the best of luck for the future. Regards Andy Gearing
5/5
GoogleFantastic service from Bourne. Ross has been our contact from day one and has always kept us informed as well as helping to get things moving when solicitors were dragging their feet. Painless process from beginning to end.
5/5
GoogleAndy and his team have been fantastic. Our house was sold within 2 weeks of them taking the property on and exchange happened in just over month. I have no hesitation in recommending Bourne Estate Agents
5/5
GoogleI have dealt with Bourne Estate Agents in Guildford for many years and most recently with the team at Woking. The whole team exceeded my expectations in every way. Ross who dealt with the sale was incredibly proactive but then continued with timely communication after the sale in July through to exchange in December. Thank you Ross and the whole team at Woking! I would highly recommend Bourne!
5/5
GoogleI've had a great experiencing letting my property through Bourne. Everyone has been so friendly and helpful every stage of the way. The admin staff were a great help with my contracts and my property manager is always so helpful. Nothing seems to be too much trouble for anyone. I cannot recommend them highly enough.
Agent replied · 12 June 2024
Thank you Amy Lockhart for your feedback, we are so pleased to hear you have had a good experience with the lettings Team , Admin and Property Management. Please don't hesitate to contact us we are always happy to help. Kind regards The Lettings Team at Woking.
5/5
GoogleMy Partner and I just purchased our very first property and we honestly couldn’t reccomend Bourne enough! The whole experience is so much more than we could have ever expected! All the staff especially Nicola and Andy were incredibly hands on and ensured that we got in our property as quick as possible! Thy kept us up to date as things were happening, I never had to call for an update as the updates were already in my inbox! If we ever move or decide to sell, we will for SURE be using Bourne again! Fantastic service, fantastic people!
5/5
FacebookAmazing, amazing, AMAZING!!! I can not recommend Bourne enough. They impressed me from the first initial valuation phone call and have been so friendly and an absolute pleasure to deal with throughout. I really cannot fault them! Special mentions to Rob, Adrian and Emily who really put their heart into getting our house sold and we cannot thank you enough! �
5/5
FacebookI sold my house through Bourne in Farnham on the recommendation from a work colleague. What a recommendation it was! The whole team went above and beyond to help and secure a sale on my property. Nothing was a problem for them, emails and were answered promptly and the attention to me as a person throughout the process showed that they all really cared! Bourne are the only estate agents I would recommend to friends and family. Thank you so much for your incredible service Lucy Brown
5/5
FacebookI sold my house through Bourne in Farnham on the recommendation from a work colleague. What a recommendation it was! The whole team went above and beyond to help and secure a sale on my property. Nothing was a problem for them, emails and were answered promptly and the attention to me as a person throughout the process showed that they all really cared! Bourne are the only estate agents I would recommend to friends and family. Thank you so much for your incredible service Lucy Brown
1/5
FacebookVery poor.....rented with them horrid behaviour, spurious claims....legal action brewing
5/5
GoogleRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookAmazing! Sold my flat through Bourne in Guildford and was happy from start to finish. I was impressed with their approach and how the whole team was introduced to the property before the selling commenced. So different to some of the big chains of agents. Sold quickly and for more than I originally thought I would get. Service didn't stop there, the whole sale was handled professionally until the day of completion, with regular updates and always going over and above what was needed. Certainly helped during what is considered one of the most stressful times in life . Won't hesitate to use them again
5/5
FacebookThe advice I have received from Matt Pulford at Bourne Estate Agents has been excellent. Always around to answer any questions and guide me in the right direction. I'm Very happy I choose them and not another estate agents. I can't recommend them highly enough.
5/5
FacebookRating only, no written review.
1/5
FacebookShame there's no zero star option. We decided not to relist our property with the Bourne after a number of mistakes (eg putting a 'For Rent' sign outside our house, instead of 'for sale') and a disappointing handling of a sale which fell through after 3 months. Rather than just accepting we have the right to go with another estate agent now (as our initial contract has expired), they are threatening legal action if we don't relist with them. As if that instills any confidence in them! Tread carefully.
5/5
GoogleRating only, no written review.
1/5
GoogleDO NOT TOUCH WITH A BARGE POLE... YOU HAVE BEEN WARNED. Worst estate agent ever
1/5
GoogleExtremely expensive! They charged us 96£ only for contract renewal! Basically, change 10 words from old contract and print it! Not recommended.
5/5
GoogleBourne Estate Agents is one of the best sales & lettings agents I've ever come across...the staff are always welcoming, amazingly knowledgeable and helpful, I would highly recommend Bourne Estate Agents in Farnham when your looking for someone to manage your rented property or sell your home.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Bourne Estate Agents
How many reviews does Bourne Estate Agents have?
Bourne Estate Agents has 1,784 reviews across its nine offices, rated 4.7 out of 5 overall: 1,590 on Google, 75 on Facebook, 5 on Yell, 114 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Bourne Estate Agents are counted once, not once per office.
Which Bourne Estate Agents office has the most reviews?
Farnham has the most, with 499 reviews rated 4.7 out of 5, followed by Guildford with 488.
Where are the Bourne Estate Agents offices?
The nine Bourne Estate Agents offices, by town:
- Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
- Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
- Esher: 29 High Street, Esher, KT10 9RL
- Farnham: 29 Downing Street, Farnham, GU9 7PD
- Godalming: 41 High Street, Godalming, GU7 1AU
- Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
- Hampshire: 72a High Street, Alton, Hampshire, GU34 1ET
- Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
- Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.
