Trusted Agent profile
★★★★★
1,784 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Hampshire, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,784 reviews on four platforms, rated 4.7 out of 5 overall.
1,590
Reviews on Google
All 9 offices
75
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
114
Reviews on Trustpilot
Business-wide
Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Google"an absolutley fantastic service from everyone involved. Adrian, Millie, James & Adam were excellent. Very professional and at the same time a very personal service, much higher than my expectations. I have bought and sold several times in Farnham through various estate agents and Bourne have been by far the most efficient to deal with"
1/5
GoogleNot a good experience. Had been warned not to use them but went ahead regardless, swayed by the rates. Now regret that. Have dealt with lots of estate agents in the past so thought I knew what to expect and what could go wrong? The answer is lots!! They were very incompetent. Too much detail for this forum but suffice to say the whole experience was extremely frustrating. We recognise that some of this frustration was due to the awkward buyer. However, their negotiation skills are poor at best, and they added no value whatsoever to the process. In addition, the owner is patronizing and arrogant. Go elsewhere is my advice.
5/5
FacebookRating only, no written review.
1/5
YellPoor Experience
Added no value whatsoever to the process, no negotiation skills and made errors which meant that we ended up out of pocket. My advice is to go elsewhere
1/5
FacebookRating only, no written review.
2/5
GoogleThe worst estate agents I have ever come across. The sales person James is rude and arrogant... not someone we would EVER be looking to work with. James left us outside a property for half an hour before we chased him and asked him if he was coming, without an apology he rudely told us the owners didn't want anymore bids and that to go home. Terrible service, do not recommend working with these amateurs
2/5
GoogleA bunch of school kids in suits, well, maybe except the matrons they get to show people round (clueless). Lead by a man with a big ego, who writes the Bourne Estate Agents reviews especially for himself. You will find the odd honest one in there too. If an estate agent has no manners, no protocol and no regard for it's customers, I think the buyers will work that out soon too. Result, they go elsewhere. Best thing to do, in our opinion. Do not touch with a wooden pole.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bourne Estate Agents has 1,784 reviews across its nine offices, rated 4.7 out of 5 overall: 1,590 on Google, 75 on Facebook, 5 on Yell, 114 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Bourne Estate Agents are counted once, not once per office.
Farnham has the most, with 499 reviews rated 4.7 out of 5, followed by Guildford with 488.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.
