Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently used Phoebe Howells of Bourne’s in Godalming to sell our property.
We had changed from our initial agents and how refreshing it was to work with Phoebe on the sale of our home. She listened carefully to our brief, understood the viewing process we required, came up with innovative and creative ideas to market our property, brought viewings only from qualified applicants and provided quick and useful feedback from each of those viewings. Phoebe understood our needs, is very personable and most importantly brought in an initial offer within three weeks. What I also liked is that she did not pressurise us into accepting the offer but fully explained the pros and cons and left us to decide, which was unlike the experience we had had with our previous agents.
Phoebe is clearly very good at her job and I would have no hesitation in recommending her as an extremely competent estate agent and a lovely person to work with on the sale of a home.
Ian C
Ian · 13 June 2021 · Bourne Estate Agents Godalming
★★★★★ 5/5
GoogleWe cannot recommend Bourne Estate Agents highly enough - through a mid-Covid sale, Sarah & Phoebe were exemplar. Keeping in regular contact, maintaining productivity and efficient & professional throughout. Thank you for making it happen for us!PositiveResponsiveness, Professionalism
Cathy · 13 June 2021 · Bourne Estate Agents Godalming
★★★★★ 5/5
GoogleSarah and Jess were welcoming, honest, friendly and couldn't do enough to help us find a property when we first moved to the area. The whole process - from contracts to inventory - was professional, straightforward and stress-free. All the team were great throughout the tenancy. Really can't fault them and would recommend and use again. Thank you!
Rebecca · 13 June 2021 · Bourne Estate Agents Godalming
★★★★★ 5/5
GoogleVery satisfied with Bourne estate agents service. Linda was very professional & friendly throughout and really made sure to do everything she could to help us secure a flat. Would recommend over any estate agent. Fast replies and lovely staff, also adhere to covid regulations which was appreciated.
Gemma · 13 June 2021 · Bourne Estate Agents Godalming
★★★★★ 5/5
GoogleI have been a tenant with Bourne for some time now and have just found a lovely new home for our family with the help of Ellie from the Godalming branch. Ellie has been so kind, helpful and caring from start to finish. She was always available to help with any queries and very quick and efficient with the whole process of applications, referencing ect too. Moving is always a stressful time but Ellie made sure everything went as smoothly and easily as possible. We are so excited to move into our new home, thanks Ellie!
Leah · 13 June 2021 · Bourne Estate Agents Godalming
★★★★★ 5/5
GoogleI can't rate Bourne Estate Agent in Godalming highly enough.
The entire did an incredible job, selling our home in just one weekend, and provided fantastic levels of support during the sale process.
Sarah and Phoebe are incredibly responsive and helpful, and kept us regularly updated without being overbearing or contacting us too frequently.
Bourne Estate Agents also provided great advice in getting our home ready for sale, with great tips on what we could do to make our home attractive to potential buyers.
I would highly recommend the team at Bourne in Godalming if you are looking to sell - you really can't go wrong!PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 13 June 2021 · Bourne Estate Agents Godalming
★★★★★ 5/5
GoogleRating only, no written review.
Lily · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 5/5
GoogleRating only, no written review.
Matt · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 3/5
GoogleRating only, no written review.
DAVID · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 5/5
GoogleExcellent service from both a letting management and selling perspective over the years. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Robert · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 5/5
GoogleOliver & Ross are very professional & reliable, definitely recommend them.
Nick · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Hi Nick, Thank you very much for your kind words on our staff. We pride ourselves on training and coaching staff to ensure they provide a top level service. We really appreciate the time you have taken to write this review.
★★★★★ 5/5
GoogleMeticulous, efficient, straightforward and unequivocal in their approach to both their clients and the job in hand. Everything you want from an agent and none of the frills.
Paul · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear Paul,
Thank you, its been fantastic to working with you. Congratulations on exchange within 4 weeks from sale agreed. See you on completion.
Andy Gearing - Local Director
★★★★★ 5/5
GoogleVery professional, great communication and very thorough right to the end of the process to ensure that our sale and purchase went through as quickly and smoothly as possible.PositiveQuality, Professionalism
Denise · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear Denise,
Thank you for your recent 5* review, we hope you're enjoying your new home and wish you the best for the future.
Kind Regards
Andy Gearing - Local Director
★★★★★ 5/5
GoogleA big thank you to the team and especially Jamie who helped secure me a new tenant, and went the extra mile dealing with all added admin as I was overseas at the time. Very much appreciated!PositiveResponsiveness, Professionalism
J · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 5/5
GoogleI went with a more local estate agent who knew the area and market well. Communication was great throughout and if your selling in Woking I'd highly recommend.PositiveProfessionalism
Russell · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Thank you for your recent review Russell, I am pleased we got the sale across the line. Enjoy your new home.
Kind Regards
Andy Gearing - Local Director
★★★★★ 5/5
GoogleThroughout our long and tortuous property sale the whole of the Bourne team stuck with us and provided invaluable support and service - we wouldn't have done it without them!PositiveProfessionalism
Robert · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear Robert,
Thank you for your recent 5* review, the journey was certainly a long one, it was a pleasure working with you and we wish you the best for the future.
Kind regards
Andy Gearing - Local Director
★★★★★ 5/5
GoogleDealt with Ross throughout purchase of a flat and he was extremely helpful
And professional at all times, would highly recommend Bourne Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value
Sandra · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 5/5
GoogleGreat company, very responsive. Kept us up to date every step of the way. We dealt with Ross who was more than informative throughout. Highly recommendPositiveProfessionalism
Jessica · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear Jessica,
Thank you for your recent review and kind feedback. We look forward to seeing you on completion.
Kind Regards
Andy Gearing - Local Director
★★★★★ 5/5
GoogleThank you so much to Matthew for helping us sort out our new tenancy!
The whole process was seamless - great communication throughout, super friendly - can't fault the service! We're really really pleased :)PositiveResponsiveness, Quality, Professionalism
Em · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 5/5
GoogleAndy Gearing leads a wonderful team and this is the 2nd time our family have used Bournes - great estate agents with a personal touch. A huge thank you!
Clare · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear Claire,
Thank you for the review and your repeat custom. Best of luck for the future.
Kind regards
Andy Gearing - Local Director
★★★★★ 2/5
GoogleFrom my experience, if you contact Bourne with any other business and there is no profit to make for them, don't expect any reply. I'm not selling my house yet, but if I decide, I will probably look for someone else. Two stars not one, only because they didn't reply to me nasty.
J · 13 June 2021 · Bourne Estate Agents Woking
★★★★★ 5/5
GoogleGreat service from Andy and Ross. They were efficient putting our property up for sale and we sold nice and quickly too. They also provided a good service chasing up solicitors to get us to exchange.
Sally · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear Sally,
Thank you for your 5* review, we pride ourselves on delivering a 5* service and we are grateful for your business. We look forward to seeing you on completion.
Kind Regards
Andy Gearing - Local Director
★★★★★ 5/5
GoogleAndy and Ross made our House move virtually stress-free, even though it took place during a pandemic...
They listened to and carried out our requirements and kept us fully informed at all times, in a calm and professional manner.
Highly recommendedPositiveResponsiveness, Professionalism
Dave · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear David,
Thank you for your recent review, I am so pleased we were able to make the move happen for you. I am aware you had tried in previous years with other agents without success. Moving home can be a very stressful period, here at Bourne we pride ourselves on taking the stress from our clients and delivering a 5* customer service. I would like to wish you and Linda our best wishes and we hope you are enjoying your new home.
Kind Regards Andy Gearing - Director
★★★★★ 5/5
GoogleGreat estate agents. Managed to generate lots of viewings / interest very quickly. In fact we sold our property with them on 2 occasions both within 24 hours of listing going live. Would strongly recommend the team at Woking. ThanksPositiveResponsiveness, Professionalism
Antony · 13 June 2021 · Bourne Estate Agents Woking
Agent replied · 12 June 2024
Dear Anthony,
Thank you for your review and entrusting Bourne to sell your property. I am delighted we got the sale across the line.
Kind regards
Andy Gearing - Local Director
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