Trusted Agent profile

Bourne Estate Agents reviews in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,899 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,899 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,697

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

75

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

122

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Bourne Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

After a bad experience with another agent in the area, it was an absolute pleasure to discover Bourne. Their marketing of our property was clearly well thought out and targeted to potential buyers who were seriously interested rather than idly curious - which resulted in a sale on the first day of viewings. Ross, who conducted the viewings, was polite, friendly, relaxed and knowledgeable about our house and the area it was in. Throughout the sales process we were kept regularly updated by Ross and Andy on how things were progressing and, if they weren't available when we called, the message was always passed on and we were called back very quickly. All in all I couldn't fault Bourne's service and they made our house sale as pain-free as possible.

Janet · 13 June 2021 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Janet, Thank you for the review, we enjoyed working with you and hope you are enjoying your new home. Kind regards Andy & Ross

5/5

Google

We used Bourne after trying with another agent. Andy and Ross were both brilliant, I cannot fault them. Andy - Complete honesty, straight to the point, knows how to sell! Not a typical estate agent that feeds you with empty promises and lies. Not afraid to tell you the truth. Ross - Managed my sale from start to finish. Always professional, always helpful and available, helped push everything through from all sides, whilst keeping us updated all the time. They went above and beyond and I would always recommend Woking Bourne in future.PositiveResponsiveness, Quality, Professionalism

Katie · 13 June 2021 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Katie, Thank you for the amazing 5* review! We pride ourselves on delivering honest and refreshing advice coupled with excellent marketing resulting in the desired outcome. A staggering 60% of properties we have sold since opening were marketed by other agencies without success proving that not all estate agents are the same. I am thrilled you trusted us to sell your home and if we can help in the future please do not hesitate to get in touch. Kindest regards Andy Gearing - Local Director

5/5

Google

I was a buyer and I could say that after dealing with other agencies, I feel confident to say this one is one of the top ones and if it's not the best. Great service, quick answers (never change this as I believe is the most important asset of a company) and great level of emphaty with customers. Thank you guys for your support across the whole process.

Franco · 8 February 2021 · Bourne Estate Agents Guildford

5/5

Google

Rating only, no written review.

Barbara · 30 January 2021 · Bourne Estate Agents Guildford

Agent replied · 29 January 2025

Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. Regards Bourne Estate Agents.

5/5

Google

This is the second time using Bournes for a house sale and once again they were very professional, efficient and friendly. Communication excellent at all times. Speedy sale as promised, would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Nicki · 12 December 2020 · Bourne Estate Agents Woking

Agent replied · 11 December 2024

Dear Nicola, Thank you for your repeat custom, it was lovely working with you again. Enjoy the new house! Kind regards Andy Gearing - Local Director

5/5

Google

Both sold my property and bought another through Bourne. Fantastic team, very professional and helpful at every stage! I dealt mainly with Ross who was great; professional and always willing to go the extra mile. Would definitely recommend Bourne to others. Thanks guys!

Lavinia · 27 August 2020 · Bourne Estate Agents Woking

5/5

Google

I thought Darryl and Bourne were brilliant from the first time i called about renting, He answered all my questions, and made me feel at ease with the process, i would recommend using Bourne and Darryl if possible. 5 StarsPositiveQuality, Professionalism

Carl · 26 August 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Carl Thank you so much for your kind comments you were a real pleasure to deal with. All the best in your new home and the future-Adrian and the team.

5/5

Google

Daryl from the Lettings Department at Bourne was quite brilliant in finding us an ideal tenant for our property, at the asking price within two days of us instructing him to market the house for us. And that during these difficult and unusual times of lockdown. We appreciated Daryl's expert knowledge of the market and advice on how the property should be marketed. All in all a very positive experience and as or when we need to let the house again, Daryl will be our first and only port of call - thankyou!PositiveResponsiveness, Quality, Professionalism

Nick · 26 August 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Nick Thank you so much for your kind comments.

4/5

Google

Rating only, no written review.

Raquel · 18 August 2020 · Bourne Estate Agents Guildford

Agent replied · 21 November 2024

Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. Regards Bourne Estate Agents.

5/5

Google

Caitlin was great, had viewings with all sorts of other estate agencies and were let down by a number of them or didn’t get any replies. Caitlin however was very responsive, was very honest and gave great advice. Overall was very helpful and friendly and will definitely recommend to anyone looking for somewhere to live in August!PositiveResponsiveness, Quality, Professionalism

Amy · 25 June 2020 · Bourne Estate Agents Guildford

1/5

Google

Rating only, no written review.

Mike · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Mike, We are sorry to read your recent review. Bourne take any negative feedback very seriously and I am keen to understand more about the circumstances behind your bad experience. Please may I ask that you contact me as soon as possible by emailing acannon@bourneestateagents.com or alternatively you can call me directly on 01252 723383. Kind regards, Adrian Cannon, Director

5/5

Google

Thanks for finding our ideal home. We are very happy.

Shane · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Shane, thank you for the kind review. All the very best-Rob

5/5

Google

Great service. Had a tricky chain but was kept informed at all times and we finally got there. Very personalised service throughout.

Phil · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you so much Phil, so pleased for you both-all the best

5/5

Google

Fast working team with great personal skills, the whole process was done quickly and walked through with good detail. Recommend to anyone.

GreatFilms · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Thank you for the kidn review

1/5

Google

I found them rude ..I saw a man outside taking photos and questioned him asking if next door was going on the market..his reply was ""ask them" yet he was taking photos of my property...I've looked on line and it's my house that stands out..and the photos of the house next door are old photos of when the property was converted..not how it looks now..overgrown garden..ect

June · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear June, many thanks for spending the time to write a review. Unfortunately as you are not a client of Bourne it is difficult to review your comments in detail, however we understand that one of the team replied to your question by purely saying that we cannot discuss what your neighbours plans are, but suggested that you ask them directly as the information was confidential at that exact time. The client instructed us to use the old photography to represent their home in the way they felt best. Please do feel to call me if I can help in any other way-Kind regards Adrian 01252 723383.

5/5

Google

We recently purchased a house being sold by this firm. We found them very professional and helpful which allowed a very smooth and stress free process for both parties.

Robert · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Robert Thank you so much for your kind comments you were a real pleasure to deal with. All the best in your new home and the future-Adrian and the team.

5/5

Google

Daryl was great dealing with our rental, always positive and friendly , not to mention getting everything done just as he said he would would 100% recommend!PositiveResponsiveness, Quality, Professionalism, Value

Miss · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Good afternoon Thank you so much for your kind comments.

5/5

Google

Daryl was helpful, friendly and professional, made our move easy and very quick, would definitely go through Bournes again - thank youPositiveResponsiveness, Quality, Professionalism, Value

Gwendoline · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Gwendoline Thank you so much for your kind comments you were a real pleasure to deal with. All the best in your new home and the future-Adrian and the team.

5/5

Google

Bournes lettings have been professional, helpful and have kept me informed throughout the rental process. I have no hesitation in recommending them.

Sally · 20 June 2020 · Bourne Estate Agents Farnham

5/5

Google

Hannah Pollard and the team were attentive, diligent and fabulous from the first viewing through to move-in day. Hannah was always on hand to answer my questions , no matter how small or strange. As a young woman who is brand new to the world of solo-living it meant a great deal to have such caring estate agents who really looked after me in the process. In particular Hannah acted brilliantly on my behalf and in my interest to secure my letting and made , what i thought would be a horrendously stressful , unenjoyable process, so much easier! Thoroughly recommend. Thankyou :)

Hana · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Hana, Thanks a lot for your review it is always lovely to hear that our team are putting in 110%. Wish you all the best in your new home! - Josiah

5/5

Google

The most kindness and accurate agency that we had ever meet în the last 5 years and we are very grateful to Mr Daryl Atkinson and his team whom helped us to sort out with a new tenancy during a very difficult period worldwide! We do not have words to thank you for your patience and for your support that you showed us! With all the respect and regards to Mr Daryl Atkinson from Mrs and Mr Ioana! WELL DONE! YOU ARE THE BEST!PositiveResponsiveness, Quality, Professionalism, Value

Mirela · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Mirela Thank you so much for the kind review.

5/5

Google

We had a very emotional sale of our fathers home but we got there in the end even after lockdown! The team have been very easy to talk to and always answered calls and emails but have to really say thank you to Rob Skuse who kept me as sane as possible throughout a long journey. Professional, kind and genuinely an easy person to deal with. Thank you!

Alexandra · 20 June 2020 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Alex Thank you so much for your kind comments you were a real pleasure to deal with. All the best for the future-Adrian and the team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 538 reviews rated 4.7 out of 5, followed by Guildford with 535.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.

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