Trusted Agent profile
★★★★★
1,941 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,941 reviews on four platforms, rated 4.7 out of 5 overall.
1,745
Reviews on Google
All 9 offices
76
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
115
Reviews on Trustpilot
Business-wide
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Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bourne Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.
ESTAS winners in three years, the group and its branches: 2026, 2025, 2024. ESTAS award winner every year since 2024.
2025 2 Gold, 2 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners
2024 1 other award ESTAS 2024 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookBourne couldn’t be better! The whole team but in particular, Roanna and Andrew in the Alton branch were incredible. They worked tirelessly to help with both our sale and our purchase and despite some challenges, we got there and Roanna remained professional, friendly and helpful throughout. The advice and support we received was first class and honestly, Bourne are the best agent we have worked with for house purchases having moved a couple of times now.
5/5
GoogleExcellent service and professional conduct throughout the process. Would highly recommend.
Thank you for your kind words we are very happy that you received the level of service you desired.
5/5
GoogleAtul was fabulous - very supportive and communicative throughout the process
5/5
GoogleWent to Michelle and Chris for some advice on a letting tenancy, they were very helpful and really helped ease the stress of renting for a first timer
Thank you Connor, we are always here to help so do not hesitate to ask.
5/5
GoogleI feel privileged to have worked with Bourne State agent in Esher; particularly post COVID. We had some challenges but the team was always supportive, friendly and very knowledgeable. I could not wish for a better local agent and will always recommend Bourne to family and friends.
Thanks Nancy for your review and hope we could be of assistance in the future!
5/5
GoogleAtul and the team at Bourne Esher were fantastic throughout the whole process of selling our house. …
Thank you so much Emma we wish you all the best for the future.
1/5
Trustpilothighly Incompetent or just plain crooks
Moving out of a property is stressful, while working a full time job. You would hope that an estate agency like Bourne would be able to do their part of the job effectively. I can't decide whether they are highly incompetent or just plain crooks. Getting a date wrong on a legal document, sending an invoice charging for 3 days rent before checking the tenant agreement date and admitting it was their mistake and then blaming the tenant for not highlighting the mistake. We were no longer in the property, and we returned the keys when requested by the agent. We have followed instruction and done nothing wrong. Yet they want us to pay them 3 days extra rent.
5/5
FacebookRoss has been exceptional. In top of everything. Great service
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5/5
FacebookGood work deserves good recommendation I saw testimonies from several people on this page talking about Mrs. Stella Robinson and I also decided to give it a try if I would share mine also. I made an investment of $1000 with her and got $12,300 payouts without stress. Thanks a lot, ma, you are heaven sent I highly recommend her to you all and you will be glad you did.Contact her via WhatsApp: +19517037360Email: stellarobinsonfxtrading6@gmail.com
5/5
FacebookI highly recommend Bourne Estate Property Consultant - Luke Edney from Esher/Cobham branch - who assisted us with the rental journey since start of the year. He was there for us from the very beginning when we have seen the first property, listened to our needs and helped us so much along the way. We have received excellent customer service as he was there for us for every phone call, question we had, always polite and kind - so really top service. I cannot praise Luke highly enough as moving after many years is usually stressful but this one was super smooth! We have moved in today and absolutely love our new place :)
5/5
FacebookEverything is 100% authentic she is very helpful and answers any questions about online trading I just made withdrawal and it is absolutely stunning and in great condition! Wonderful customer service! Her customer service is beyond expectations!Contact her via:WhatsApp: +19517037360E-mail: stellarobinsonfxtrading6@gmail.com
5/5
FacebookAll thanks to Mrs Stella Robinson Fx for the wonderful trading and profit increase she has done for me, she help me made a lot of profit in binary and crypto investment with her perfect and expert strategies.. Don't miss out to contact her on Email: stellarobinsonfxtrading6@gmail.com WhatsApp: +19517037360
5/5
FacebookStella Robinson is wonderful! She helped me get my first profit. She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $12,500 for me in a week. I highly recommend her to anyone who’s planning on joining the cryptocurrency market. Contact her Email: stellarobinsonfxtrading6@gmail.com Or WhatsApp: +1(951)703-7360
5/5
FacebookAstounding trading strategy, unique withdrawal, I have been operating on this platform together with the most {recommended} FX and Binary Options trading strategy on the internet from "Mrs, Stella Robinson FX and her team. So far i have no regret or complaints making $6,500-$14,700.00 on a weekly basis respectively, she's incredible and i am pleased i was lucky enough to have met her. Contact her via Email: stellarobinsonfxtrading6@gmail.com or WhatsApp: +1(951)703-7360
5/5
FacebookEverything is 100% authentic she is very helpful and answers any questions about online trading I just made my 2nd withdrawal and it is absolutely stunning and in great condition! Wonderful customer service! Her customer service is beyond expectations!Contact her via:WhatsApp: +19517037360E-mail: stellarobinsonfxtrading6@gmail.com
5/5
FacebookSwitched my trading to Mrs.Stella Robinson a few months ago after going through a lot of losses ,I invest with her and let her manage my account. Was so impressed with the service I switched brokers to them. So far I have been earning $6,450 every 7days of investing $500 good and I’m getting used to their platform. Happy to continue trading with Mrs.Stella Robinson, may God continue to bless you ma'am.You can also contact her if interested ,,,,WhatsApp:+1(951)703-7360Email: stellarobinsonfxtrading6@gmail.com
5/5
GoogleFast acting, efficient and friendly Estate Agent. Highly recommended.
5/5
GoogleBourne helped me with the purchase of my house recently. Lisa, Atul and Michelle were extremely helpful. Thank you team!
Thank you for this Shilen it was great to be able to assist you with your move.
5/5
GoogleGreat service from Atul and the Bourne team when we sold and bought through them this summer. We found them to be very professional and thorough, particularly giving quality feedback after viewings. Thank you!
Graham thank you for your review it is much appreciated, we are always here if you need any of our services in the future.
5/5
GoogleUpdate from 16th January 2023. After a long and bumpy road we have finally managed to sell our property and buy a replacement via Bourne, they have been brilliant throughout. We have had many setbacks on our journey and have had to twice find a replacement buyer which has drawn out the process far longer than it would normally take. Bourne used their experience, knowledge and contacts to keep the sale alive to great effect, particularly over the impact of the autumn mini budget and the turmoil that caused on the stock markets. The market place has changed massively since the summer and Bourne have provided great support in trying to sell in that rapidly changing and falling market. There were many occasions since the summer where the delays in the sale put our purchase at risk however Bourne have been superb in dealing and liaising with the vendor of my purchase and somehow, on numerous occasions, keeping our purchase alive with them. We cannot thank them enough for this. It has been an eventful journey and very stressful and Bourne have been amazing at keeping us as calm as they could and reassured us that we will get to the end of the process and we will get the house we wanted. Lisa, Atul and Michelle have continued to be superb and, using their skills and wide experience, have provided an excellent level of service and we cannot thank them enough. I would recommend Bourne as a go to agent. Paul & Bob Martin Original Posting from Aug 2022. I have been dealing with Bourne for a few months now on the sale of some property and the purchase of a replacement. They have been excellent in using their many contacts in marketing my property, which is targeted as a development opportunity rather than a traditional sale. I have had a significant number of viewings resulting in an interested party making an acceptable offer. All viewings were professionally conducted by various staff from Bourne causing minimum disturbance and disruption and I was given great feedback on comments from the viewers and the likelihood of the viewer being a serious candidate to move forward with. Similarly they have identified several properties to me as suitable replacements resulting in me finding a property that very closely matched my needs and aspirations. We are currently in the conveyancing process on both properties and Bourne are maintaining contact and providing great advice and assistance on related matters when needed. Lisa, Atul and Michelle have been superb and, using their skills and wide experience, have provided an excellent level of service. I would recommend Bourne as a go to agent. Paul Martin.
Thank you Paul, it is a pleasure working with you and your brother on your move.
5/5
GoogleHaving worked with Bourne for a while I can honestly say they are one of the most patient and persistent agents I have worked with. Given the tricky nature of our Sale and even more tricky clients - Atul, Lisa and Michelle were always on hand to provide us with updates and feedback to ensure our minds were at ease through the stressful time that is selling a property. I would highly recommend them to everyone looking to sell or buy in the area!
Thank you so much Willem, we are all so happy to have been able to assist you with your move. We wish you all the best in your new home
5/5
GoogleFantastic team at Bourne Estate Agents. They have been helping me to organise a new rental property on a very quick turnaround time. Thanks to their efficiency and excellent communications everything has been completed quickly and stress free. Many thanks to the team - especially to Luke who I have been leasing with.
Thank you Hannah for the kind review we hope you will be very happy in your new home
5/5
GoogleBeing in the industry myself, I can say with praise that the people that work at Bourne Estates are professional, very helpful and all round a delight to deal with. I trust them and would highly recommend anyone looking for an agency in the area to do the same. Liz and Aimee in lettings in particular are by far the best people in the industry I have had the pleasure of working with and will continue to do so!
5/5
GoogleBourne handled the purchase of my new home & the service they provided was exemplary. Lisa negotiated the sale & was fantastic .. Jim Norman the company’s Sales Progressor was also absolutely brilliant.. he was constantly checking along the chain, chasing up developments & kept me fully informed every step. He is a huge asset to the company .. I recommend Bourne without reservation… an excellent service from start to finish.
Thank you so much for your kind words Cathryn it was a pleasure to work with you and we wish you every success and happiness in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Farnham has the most, with 541 reviews rated 4.7 out of 5, followed by Guildford with 538.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches also won ESTAS awards in two earlier years.
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