5/5
Thank you to the team for selling our flat - sold within days - but more importantly they didn’t stop there, we were kept informed weekly of progress by Ross so we knew what was happening. A complete service from start to finish.

Trusted Agent profile
★★★★★
1,951 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,951 reviews on four platforms, rated 4.7 out of 5 overall.
1,755
Reviews on Google
All 9 offices
76
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
115
Reviews on Trustpilot
Business-wide
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Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bourne Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.
ESTAS winners in three years, the group and its branches: 2026, 2025, 2024. ESTAS award winner every year since 2024.
2025 2 Gold, 2 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners
2024 1 award ESTAS 2024 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Bourne Estate Agents is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Thank you to the team for selling our flat - sold within days - but more importantly they didn’t stop there, we were kept informed weekly of progress by Ross so we knew what was happening. A complete service from start to finish.
5/5
These guys are bunch of professionals who take their job very seriously. Their reference for solicitors and mortgage consultants are extremely good. I would strongly recommend using them if you are serious about the sale.
5/5
It was a pleasure to work with Bourne. We were not their client but Shaun kept us up to date regularly and was always friendly and helpful throughout the process. I would definitely recommend them.
5/5
Today I have exchanged on my sale and I wanted to thank Ross Trowbridge for a seamless journey from Start to finish. Within a week we where under offer with above asking price and within 11 weeks we have reached exchange. Thank you Ross and your Team I will definitely be recommending you and would not hesitate In using you again in the future. Linda
Hi Linda, Thank you so much for your outstanding review, I have passed the feedback onto Ross. We wish you all the best for the future and if you need our help, please do get in touch. Kind regards Andy Gearing (Director)
5/5
This agency is very good. The agent Brandon was very responsive, attentive to our needs, caring and efficient. I was happy to work with him and I will not hesitate to recommend this agency, and especially Brandon, to my friends and family.
5/5
Brandon is beyond belief! He is the best letting agent we have dealt with. May his breed increase. We will be with Bourne for all our properties if Brandon can be our man. Merry Christmas all
5/5
Brandon was super helpful through a very difficult situation that occurred during our renting process. He was very patient and diligent when helping to keep us updated. We are very grateful for his support and happy in our new flat!
5/5
Andy, Bradley and the team were excellent at keeping us regularly updated during the house buying process. This wasn't entirely straightforward due to probate being involved which focused the need for clear communication which we recevied throughout. Highly recommend.
5/5
Bradley Holt has almost become part of my family in the last year!! We were beset with problems on our property sale. Brought about by the economic and property climate we lost two buyers and ( two onward moves) but Bradley who was in it right from the start in May 2021, worked tirelessly with untold professionalism and commitment to bring about a sale that eventually went the distance. Bradley has been with us every step of the way and has given us 110%, a thoroughly decent and professional young man. All the best in the future. Chris & Elaine.
Thank you for your review Chris, the journey was certainly a long one, I have passed your feedback on to Bradley. We wish you all the best in your new home. Kind regards Andy Gearing (Director)
5/5
Andy and his team at the Woking branch have been brilliant. The marketing, photos and communication were excellent, they were willing to change strategies when required and they communicated everything quickly and efficiently. Very friendly and professional outfit who make you feel comfortable and at ease in a very stressful time. Can’t recommend highly enough.
5/5
From the first meeting for a viewing, through to exchange of contracts Ross and the team have added value to the whole process. Without their attention to detail and willingness to get stuck in to resolve problems I am not sure the sale would have gone through. I have no hesitation in recommending Bourne in Woking as a motivated, disciplined and professional team. Thank you.
Thank you so much for the kind review Chris, we really appreciate it. Kind regards Andy Gearing (Director)
5/5
I have just purchased a property with Bourne and they were fantastic throughout the transaction, especially Andy who went over and above to push the deal through. Very proactive and always responded to queries quickly. They were a pleasure to deal with and I would highly recommend.
5/5
Bourne were excellent throughout the sales process of our home in Horsell. Ross was incredibly quick getting the property on the market in less than a week and we had a completely seemless process managed by Ross and George. Would highly recommend to anyone selling a property in the area.
5/5
My husband and I have had a great experience with Bourne estate agents in buying our first property. Ross was easy to contact and always responded to our queries quickly. Will not hesitate to recommend the company!
Thank you very much for your kind review, we are delighted you have been happy with the whole process! Kind regards Andy Gearing (Director)
5/5
Shaun, George and the team at Bourne Estate Agents in Woking have been fantastic. Our property was priced at what we felt was a realistic price and they secured an additional amount within a week of coming to market. We would definitely recommend them.
Dear Claire, Thank you very much for your review, I have passed this onto Shaun and George. I look forward to things progressing ahead. Kind regards Andy Gearing (Director)
5/5
HIGHLY RECOMMENDED! I recently bought house in woking with Bourne Estates. Ross was absolutely incredible. He was so kind, thoughtful. He sloved his clients issues with no diffucties. I'm really satisfied with their company and support. It was amazing, throughout buying the house they asked me about progress and how is it going for me. As a first buyer, I have to say that their it was very straightforward and easy to deal with. Everything was set out very clearly from the beginning. Great communication and updates. I really appreciate their hardwork and thank you verg much! I would definitely highly recommend other friends and family!
5/5
I can't say how grateful I am for all the team at Bourne Woking,especially Ross who handled the sale at the beginning.The presentation of the flat on its advertising was really impressive,and all viewings were arranged to suit me. I had sold the flat within a week and a half. I had excellent feedback and communication throughout the sale process. Most impressed. Thankyou.
Dear Sean, Thank you for your recent review, I have passed this onto the team. Best Regards Andy Gearing - Director
5/5
Third property I've sold through Bourne now, always a consistent experience I'd never go anywhere else. They take as much stress out of the process as possible and everyone you speak to always seems to be able to help. Could not recommend Bourne more, good job!
Hi Ian, Thank you for the recent review and repeat business. We look forward to working with you again in the near future. Kind regards Andy Gearing - Director
5/5
Bourne are brilliant - especially Alan Gearing and George Caporn who work tirelessly to get the job done. After we placed our house with them to sell, in October 2022, they found a buyer, at the asking price, within 4 days. Eventually, just before exchange of contracts was due, that buyer pulled out. Even though winter was now upon us and the market was quite flat, George and Alan came up with another candidate, only for him to pull out during the conveyance process. Not to be beaten, they came up with a 3rd buyer, who has now exchanged contracts, barely 5 weeks after stepping up. During the period from October to February, Bourne conducted 34 viewings and came up with 3 potential buyers. Given that our home is over 5 miles from their offices, this is a serious commitment. I cannot praise all of the Bourne Woking team highly enough and will have no hesitation in using them in the future, and / or putting them forward for others who are wishing to sell their home with the utmost professional support.
Hi Gary, Thanks so much for the amazing review. I look forward to working with you again in the near future. Kind regards Andy Gearing - Director
5/5
Have today completed both our sale and purchase via Bourne Woking. Couldn't ask for much more throughout the process and even if we encountered the inevitable bumps in the road en route to completion in hindsight we couldn't have asked to have been in safer hands. Ross (and Bradley) were both amicable throughout however also not afraid to address any issues during the process ... was a pleasure working with them. We previously attempted to sell with a rival agent and viewed many properties with numerous others and overall found the team at Bourne to be a great partner. Would highly recommend
5/5
Brandon made our move very easy and was a great support to us! He helped us in our initial search for properties, always corresponding in good time and being available when we had any questions. Once we found our property he helped us secure the tenancy and was really reassuring when we needed him to be! Brandon never put any undue pressure on us and always worked with us in a friendly and professional way. We would throughly recommend Brandon and Bourne to others, and would be happy to work with them again in the future 😃👍
5/5
2022-2023 After a year, I still do highly appreciate the service of Bourne. The Lettings Consultant, Brandon Reynolds is professional and helpful. He is always informative and patient. The property manager, Karen Reynolds is efficient. She always gives prompt reply and help.The inventory clerk, Mark Evans is helpful. He provides detail explanation. I am happy to meet such a perfect dream team at Bourne. Good service 👍👍👍👍 2021-2022 It is our first time to rent a property via Bourne. Although we are just only in a let-agreed phase, we do have a very good experience with the helpful and patient agent, Jess Dixon. We believe everything will go very smoothly as we luckily meet such a good agent.😊
5/5
If you have a property for sale in the Woking or surrounding area, I simply can’t recommend Bourne (Woking branch) enough. I have had my 1 bedroom flat on the market for a long time with different estate agents who didn’t produce any results (not even 1 offer came through!). I was recommended Bourne by a friend who said they were a proactive agent and they didn’t disappoint. I unfortunately decided to sell my flat at the wrong time due to personal circumstance - cladding concerns after the tragic Grenfell, Covid so a mainline station to London wasn’t desirable like it used to be and then the cost of living crisis and mortgage rates soaring (so this ruled out a lot of first time buyers)! Due to this perfect storm, 2 of my sales fell through however the team at Bourne did not give up. They gave me guidance on how to push for a new buyer and when I got a 3rd offer, the buyer’s solicitor was incredibly slow and unresponsive. Bourne spent a VERY long time chasing and pushing for the sale to be wrapped up. Chris and his team were all super communicative throughout and made sure I got regular updates. I am likely their longest serving client as it has been such a process but I still felt like gave me the service that I would have got as a brand new customer - even though they were on a set fee, no matter how much work they did. I will absolutely only be using the Bourne Woking team for any future property sales I have. The biggest thank you to all the team who played their part in getting my sale over the line!
5/5
Bourne Estate Agents Woking have done an excellent job selling our bungalow. From giving a realistic valuation, advising on the best way to market and then obtaining a very satisfactory price, they have been honest, professional and easy to deal with. All the staff have been friendly and helpful. Keeping us informed the whole way through. I would thoroughly recommend them.
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Farnham has the most, with 541 reviews rated 4.7 out of 5, followed by Guildford with 538.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 22 other industry awards since 2018.