Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,951 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,951 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,755

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

76

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

115

Reviews on Trustpilot

Business-wide

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Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

  • GoldESTAS 2026: Lettings (Landlords), South East (Surrey)Farnham
  • Best in CountyESTAS 2026: Surrey, Lettings (Landlords)Farnham
  • Best in PostcodeESTAS Best in Postcode 2026: GU9, Sales & Lettings (Landlords & Tenants)Farnham
  • SilverESTAS 2026: Lettings (Landlords), South East (Surrey)Guildford
  • BronzeESTAS 2026: Sales, South East (Surrey)Guildford
  • Best in PostcodeESTAS Best in Postcode 2026: GU1, Sales & Lettings (Landlords & Tenants)Guildford
  • BronzeESTAS 2026: Lettings (Tenants), South East (Surrey)Woking
  • Best in PostcodeESTAS Best in Postcode 2026: GU21, Lettings (Landlords & Tenants)Woking
  • Best in PostcodeESTAS Best in Postcode 2026: GU34, Sales & Lettings (Landlords & Tenants)Alton
  • SilverESTAS 2026: Lettings (Tenants), South East (Surrey)Godalming
  • SilverESTAS 2026: Sales, South East (Surrey)Godalming
  • BronzeESTAS 2026: Lettings (Landlords), South East (Surrey)Godalming
  • Best in PostcodeESTAS Best in Postcode 2026: GU7, Sales & Lettings (Landlords & Tenants)Godalming
  • Best in PostcodeESTAS Best in Postcode 2026: GU12, SalesAsh Vale
  • Best in PostcodeESTAS Best in Postcode 2026: KT11, Sales & Lettings (Landlords & Tenants)Cobham
  • Best in PostcodeESTAS Best in Postcode 2026: GU32, Lettings (Landlords & Tenants)Petersfield

ESTAS winners in three years, the group and its branches: 2026, 2025, 2024. ESTAS award winner every year since 2024.

ESTAS awards by year, 2025 to 2024
  • 2025 2 Gold, 2 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2025: Best Regional Group (6-20 Offices) in the UK, Sales
    • Best in PostcodeESTAS Best in Postcode 2025: GU9, Lettings (Landlords & Tenants)Farnham
    • GoldESTAS 2025: Lettings (Landlords), South East (Surrey)Guildford
    • BronzeESTAS 2025: Lettings (Tenants), South East (Surrey)Guildford
    • Best in CountyESTAS 2025: Surrey, Lettings (Landlords)Guildford
    • Best in PostcodeESTAS Best in Postcode 2025: GU1, Sales & Lettings (Landlords & Tenants)Guildford
    • Best in PostcodeESTAS Best in Postcode 2025: GU21, Lettings (Tenants)Woking
    • Best in PostcodeESTAS Best in Postcode 2025: GU34, Sales & Lettings (Landlords & Tenants)Alton
    • Best in PostcodeESTAS Best in Postcode 2025: GU7, Sales & Lettings (Landlords & Tenants)Godalming
    • Best in PostcodeESTAS Best in Postcode 2025: GU12, SalesAsh Vale
    • SilverESTAS 2025: Sales, South East (Surrey)Cobham
    • BronzeESTAS 2025: Lettings (Landlords), South East (Surrey)Cobham
    • Best in PostcodeESTAS Best in Postcode 2025: KT11, Sales & Lettings (Landlords & Tenants)Cobham
    • Best in PostcodeESTAS Best in Postcode 2025: GU32, Lettings (Landlords & Tenants)Petersfield
  • 2024 1 award ESTAS 2024 winners

    • WinnerESTAS 2024: Best Local Estate Agency Group by Region, South East (Surrey)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Bourne Estate Agents is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Bourne Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Caitlin, David and the team at Bourne in Guildford were great from the start. They give a personal, comfortable and professional feel to the whole process and I had no problems - they were always there to answer any questions and provide any help. Nothing felt like a problem, even when I was being unorganised and at times useless! They guided me through it all very well. It was/is a great service with a competitive rate in comparison to other agents. It’s a 5 star from me and a massive thank you, would recommend the team to anyone!

Brandon · 13 June 2023 · Bourne Estate Agents Guildford

Agent replied · 12 June 2024

Hi Brandon. Thank you very much for your kind words about our team in Guildford. We continously look to improve our service and pleased that you have had a successful interaction with us. It was fantastic to help secure tenants for you and look forward to working with you in the future. Safe travels. Regards Bourne Estate Agents.

5/5

Google

First Class service from Amy she really has been fantastic from day 1. She found me a beautiful flat to rent as I begin my new life in Guildford. Highly recommend you go to Bourne estate agents and if all staff are as helpful and professional as Amy you will receive a 5 star service......

Christian · 13 June 2023 · Bourne Estate Agents Guildford

5/5

Google

Second time we have used Bourne, buying our first house and then selling it again through them when we were ready to move on. Great team, all very approachable and great communication. Made everything very easy when things were getting complicated. Would recommend.

Jonathan · 13 June 2023 · Bourne Estate Agents Guildford

Agent replied · 12 June 2024

Hello Jonathan, Thank you for taking the time to write this review. It’s always a pleasure to help returning customers make their move happen, we are so happy everything went through in good time. We hope you are enjoying your new home and if you ever need anymore advice in the future, please feel free to get in touch. All the very best, Bourne Guildford

5/5

Google

Apppointed Bourne as letting agent because I was impressed by Caitlin and Kathryne. Kathryne looked after the day to day matters and was excellent in providing detailed updates of viewings and potential tenants. She represented the property well to prospective tenants and always had my best interest in mind. I appreciated her efforts and will follow her where she will be the next time I need an agent.

Dd · 13 June 2023 · Bourne Estate Agents Guildford

Agent replied · 12 June 2024

Thank you very much for your positive feedback. Kathryne will be waiting to hear from you when you are ready to get the property back on the market. Regards, Bourne Estate Agents.

5/5

Google

Bourne dealt well with my recent purchase, particularly Jim Norman who liaised with everyone concerned in order to finalise the sale in record time. We worked against tight deadlines and the purchase was completed in 6 weeks. Jim was brilliant and extremely helpful, l am very grateful for all his work on this and also to Bourne

Marijana · 13 June 2023 · Bourne Estate Agents Guildford

Agent replied · 21 November 2024

Hi, Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us and Jim prides himself on providing first class service. Regards Bourne Estate Agents.

5/5

Google

All staff at Bourne Estate Agents Guildford are first class. Their communication skills and efficiency certainly gets five stars. Under the helm of David Taylor Bourne they are the top agent in Guildford without doubt - motivated, knowledgeable, quick as lightening in response and excellent attention to detail. My sincere thanks to all staff for such outstanding service they offer to Landlords and no doubt in sales as well.

Claudette · 13 June 2023 · Bourne Estate Agents Guildford

Agent replied · 12 June 2024

Thank you very much for your kind works Mrs Edwards. It has been a pleasure in securing your future tenants. If you ever need any further assistance please do not hestiate to contact us. Regards, Bourne Estate Agents.

5/5

Google

I am extremely happy with the excellent service provided by Bourne Estate Agents Guildford team. Many thanks to Ayah Haydar for your exceptional service and timely responding and perfectly resolving our matters. Thank you very much for going above and beyond in ensuring that we feel comfortable at our new home.

Wilfred · 13 June 2023 · Bourne Estate Agents Guildford

Agent replied · 12 June 2024

Thank you very much for taking the time to provide this fantastic review. Ayah works tirelessly to ensure all tenants and landlords are as happy as possible. We hope you enjoy your new home. Regards Bourne Estate Agents.

5/5

Google

Bourne Estate Agents were amazing and Jim Norman and David were particularly helpful. They looked after all our needs , ensured the process ran smoothly and always kept us informed. I would definitely recommend Bourne if you looking to buy a property in Guildford.

Ous · 13 June 2023 · Bourne Estate Agents Guildford

4/5

Google

Friendly staff, always ready to help and good local market knowledge.

Alexander · 13 June 2023 · Bourne Estate Agents Godalming

1/5

Google

Took over from Bargate and seriously lacking in all ways. So glad my landlord went with someone much more personable and friendly.

LBdr333 · 13 June 2023 · Bourne Estate Agents Godalming

Agent replied · 12 June 2024

Thank you for your review. I am sorry to hear you have had a poor experience with our services. We took over Bargate a number of years ago and are unsure which property/tenancy this is relating to. Please could you get in touch with us so we can discuss this further on 01483 427699. Many thanks, Sam

5/5

Google

Very friendly and efficient service from Gareth and Justine in selling our house. Thank you.

The · 13 June 2023 · Bourne Estate Agents Godalming

5/5

Google

Alex M has been super! Great to work with , and thoroughly understands our needs as a client, recommend!

Ammo · 13 June 2023 · Bourne Estate Agents Godalming

5/5

Google

Great experience with Gareth and the team, would highly recommend. Excellent communication, realistic valuation and successful open day.

Gerald · 13 June 2023 · Bourne Estate Agents Godalming

Agent replied · 12 June 2024

Thank you Gerry - it was a pleasure to sell your very special property and hope we can be of further service in the future Vert best Gareth

5/5

Google

Finn Daly and the team at Bourne Estate Agents Godalming have provided excellent service and guidance to assist and secure a suitable rental property. The response time to requests were always prompt and focused.

Elize · 13 June 2023 · Bourne Estate Agents Godalming

5/5

Google

Both Jim and Justine from the Godalming branches were a great help with the sale of our property! Excellent service and really helpful along the way. would reccommend them to anyone looking for a supportive estate agent in a stressful process :)

Jonathan · 13 June 2023 · Bourne Estate Agents Godalming

Agent replied · 12 June 2024

Dear Jonathan Thanks for your kind review and on behalf of Justine and Jim we all wish you well and if we can be of any help in the future do not hesitate to be in contact. Kind Regards Gareth

5/5

Google

Justine & Jim we’re both fantastic to work with whilst buying our new home. They were professional throughout, from our first viewing of the property, to completion of sale, ensuring that everything went as smoothly as possible and helping us get in before Christmas. Thank you

Tom · 13 June 2023 · Bourne Estate Agents Godalming

Agent replied · 12 June 2024

Hi Tom, Thanks for your kind words and we hope we can be of help in the future. Gareth

5/5

Google

Bourne Estate Agents have taken care of my house for the last two tenancies, including a recent new letting, and I have been impressed with their management of the property. They have been thorough in completing all the pre-let checks and engaging reputable subcontractors for necessary maintenance jobs. I have found Josiah, Charlotte and the rest of the team to be prompt, courteous and efficient in all communications. Furthermore, their broader knowledge and advice regarding the property has proven timely and invaluable. I would highly recommend their service.

Chris · 13 June 2023 · Bourne Estate Agents Godalming

5/5

Google

The service I received at Bourne Estate Agents while searching for a home in was brilliant. Gareth was extremely professional, keeping me in the loop at all times, making sure everything ran as smoothly as possible from start to finish. I'd highly recommend Bourne Estate Agents.

Catherine · 13 June 2023 · Bourne Estate Agents Godalming

Agent replied · 12 June 2024

Hi Catherine, Thank you so much for your kind words. It has been a pleasure to help you find your new home... we look forward to the day we give you the keys. Kind regards Gareth

5/5

Google

I can't speak highly enough about the attention to detail and expertise of Bourne Estate Agents. Gareth Lewis is so good. We felt in safe hands from the first meeting right through the whole process of selling. They say selling a house is stressful ..... No it's not if you get the right agent to take all the pressure from you. Thank you so much Bourne but mostly to Gareth. You really are amazing :-)

Paula · 13 June 2023 · Bourne Estate Agents Godalming

Agent replied · 12 June 2024

Thank you so much for kind words Paula... it really is a pleasure to be able to assist you! Good luck with everything Kind regards Gareth

5/5

Google

A great experience purchasing my new property with Bourne Estate Agents. They were very efficient through the whole process - recommended some brilliant suppliers and were warm, friendly and responsive throughout. A really good service.

Michelle · 13 June 2023 · Bourne Estate Agents Godalming

5/5

Google

Bourne have been excellent throughout our house sale. Gareth and Justine have been excellent at gaining viewings and keeping us informed of progress. Then they have stayed in touch after the sale to check on anything else we may need when Jim took over the sale process. Would recommend them to anyone.

Duncan · 13 June 2023 · Bourne Estate Agents Godalming

Agent replied · 12 June 2024

It has been a pleasure working with you, and if you ever need help in the future, please do not hesitate to contact us at Bourne. Kind regards Gareth

5/5

Google

I’d recommend Bourne estate agents happily. Gareth and his colleagues were really professional when they showed us around, not pushy at all just honest and helpful. Jim who helped us through the sales process was always available to help and was beyond kind when I became frustrated with the conveyancing delays. I felt he helped to push the sellers through the paperwork delays and move us forward, particularly important as we were buying during the nightmare mortgage rate increases. Thanks to the whole team at Bourne for getting us through to completion.

Jo · 13 June 2023 · Bourne Estate Agents Godalming

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 541 reviews rated 4.7 out of 5, followed by Guildford with 538.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 22 other industry awards since 2018.

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