Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,941 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,941 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,745

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

76

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

115

Reviews on Trustpilot

Business-wide

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Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

  • GoldESTAS 2026: Lettings (Landlords), South East (Surrey)Farnham
  • Best in CountyESTAS 2026: Surrey, Lettings (Landlords)Farnham
  • Best in PostcodeESTAS Best in Postcode 2026: GU9, Sales & Lettings (Landlords & Tenants)Farnham
  • SilverESTAS 2026: Lettings (Landlords), South East (Surrey)Guildford
  • BronzeESTAS 2026: Sales, South East (Surrey)Guildford
  • Best in PostcodeESTAS Best in Postcode 2026: GU1, Sales & Lettings (Landlords & Tenants)Guildford
  • BronzeESTAS 2026: Lettings (Tenants), South East (Surrey)Woking
  • Best in PostcodeESTAS Best in Postcode 2026: GU21, Lettings (Landlords & Tenants)Woking
  • Best in PostcodeESTAS Best in Postcode 2026: GU34, Sales & Lettings (Landlords & Tenants)Alton
  • SilverESTAS 2026: Sales, South East (Surrey)Godalming
  • SilverESTAS 2026: Lettings (Tenants), South East (Surrey)Godalming
  • BronzeESTAS 2026: Lettings (Landlords), South East (Surrey)Godalming
  • Best in PostcodeESTAS Best in Postcode 2026: GU7, Sales & Lettings (Landlords & Tenants)Godalming
  • Best in PostcodeESTAS Best in Postcode 2026: KT11, Sales & Lettings (Landlords & Tenants)Cobham
  • Best in PostcodeESTAS Best in Postcode 2026: GU12, SalesAsh Vale
  • Best in PostcodeESTAS Best in Postcode 2026: GU32, Lettings (Landlords & Tenants)Petersfield

ESTAS winners in three years, the group and its branches: 2026, 2025, 2024. ESTAS award winner every year since 2024.

ESTAS awards by year, 2025 to 2024
  • 2025 2 Gold, 2 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2025: Best Regional Group (6-20 Offices) in the UK, Sales
    • Best in PostcodeESTAS Best in Postcode 2025: GU9, Lettings (Landlords & Tenants)Farnham
    • GoldESTAS 2025: Lettings (Landlords), South East (Surrey)Guildford
    • BronzeESTAS 2025: Lettings (Tenants), South East (Surrey)Guildford
    • Best in CountyESTAS 2025: Surrey, Lettings (Landlords)Guildford
    • Best in PostcodeESTAS Best in Postcode 2025: GU1, Sales & Lettings (Landlords & Tenants)Guildford
    • Best in PostcodeESTAS Best in Postcode 2025: GU21, Lettings (Tenants)Woking
    • Best in PostcodeESTAS Best in Postcode 2025: GU34, Sales & Lettings (Landlords & Tenants)Alton
    • Best in PostcodeESTAS Best in Postcode 2025: GU7, Sales & Lettings (Landlords & Tenants)Godalming
    • SilverESTAS 2025: Sales, South East (Surrey)Cobham
    • BronzeESTAS 2025: Lettings (Landlords), South East (Surrey)Cobham
    • Best in PostcodeESTAS Best in Postcode 2025: KT11, Sales & Lettings (Landlords & Tenants)Cobham
    • Best in PostcodeESTAS Best in Postcode 2025: GU12, SalesAsh Vale
    • Best in PostcodeESTAS Best in Postcode 2025: GU32, Lettings (Landlords & Tenants)Petersfield
  • 2024 1 other award ESTAS 2024 winners

    • WinnerESTAS 2024: Best Local Estate Agency Group by Region, South East (Surrey)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Latest reviews from every Bourne Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We had an absolutely brilliant experience with Gemma. Although we never found the house of our dreams around Alton and Hampshire, Gemma was relentless in trying to find what was essentially a challenging mandate. Nevertheless her happy approach and can do attitude is a real asset to Bourne. If I were to look again in the area I would thoroughly recommend Gemma. Thanks Gemma for going above and beyond.PositiveResponsiveness, Quality, Professionalism

Stephen Β· 30 June 2022 Β· Bourne Estate Agents Alton

Agent replied Β· 12 June 2024

Thanks Stephen, it really is appreciated that you have taken the time to review us. Gemma is a real asset to the business. Regards Andrew and the team at Bourne.

5/5

Google

Many thanks to the team at Bourne for a thoroughly professional job during an incredibly challenging and stressful couple of months. I have now used Bourne on my previous two house moves and would certainly use again for a third house move in Guildford. The reliability along with the consistent, open communication channels from all members of the team took the majority of the workload off my hands. I'd especially like to thank Tom and Jim for their efforts as well as the wider team, great effort lads, very much appreciated. Cheers, LeePositiveResponsiveness, Quality, Professionalism, Value

Lee Β· 30 June 2022 Β· Bourne Estate Agents Guildford

5/5

Google

Contacted the agency to enquire about selling a property and arranged for a visit to value it and discuss details. Then had to rearrange it because of other commitments, but this did not phase Ross who was very understanding and happily (as far as I knew) sorted his schedule to fit in with mine. After the first visit on a Monday the property was on the site on the Wednesday and a buyer visited on the Friday. They then offered and subsequently bought the property. Throughout all this the team at Bourne kept me informed of progress and even went and read the meters for me on move day, as I wasn't able to be there. All in all and excellent service, particularly from Tom and Jim, so thank you very much.PositiveResponsiveness, Professionalism

Matt Β· 29 June 2022 Β· Bourne Estate Agents Guildford

5/5

Google

As a buyer, I’ve had nothing but good experiences over the years with this company. The agents are clear and straightforward and help resolve issues quickly and without fuss. I would not hesitate to work with them in the future. Note: I don’t have any experience as a seller.PositiveQuality, Professionalism

Joelle Β· 28 June 2022 Β· Bourne Estate Agents Guildford

5/5

Google

We used Bourne Estate Agents for a student tenancy and were very pleased with how smooth the whole process was. Jess Rathbone was very friendly and helpful in keeping us up to date with the progress of our tenancy and answered our many queries.PositiveResponsiveness, Professionalism

Anna Β· 27 June 2022 Β· Bourne Estate Agents Guildford

Agent replied Β· 26 June 2024

Thank you very much for the great google review. Jessica often gets great feedback from tenants and landlords alike. We really appreciate your time in writing the review. We hope you enjoy your tenancy and good luck with your studies.

5/5

Google

Many thanks to Bourne, specifically Jim & David for all their work and support through our house buying process. It was a incredibly challenging and stressful time for us and they went above and beyond to help get the purchase over the line.PositiveQuality, Professionalism

Harriet Β· 26 June 2022 Β· Bourne Estate Agents Guildford

5/5

Google

We were super pleased with the service we received from Bourne. Tim and Jim were excellent and really helped us with any enquires and were very responsive. Thank you both. We definitely recommend Bourne and will use you again in the future πŸ‘PositiveResponsiveness, Professionalism

Sarah-Jane Β· 26 June 2022 Β· Bourne Estate Agents Guildford

5/5

Google

ME helped us to sell two flats this year and provided fantastic service from start to finish. Special thanks to Anita for getting us started and to Matt for taking us through to completion. Both Matt and Anita were always available and happy to help, and Matt in particular was extremely supportive with what proved to be a complicated sale. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth Β· 25 June 2022 Β· Bourne Estate Agents Ash Vale

5/5

Facebook

Atul Kumar was really helpful and nice to deal with, as well as securing us a lovely family home. Thanks Atul and Bourne.

Frances Β· 24 June 2022 Β· Bourne Estate Agents Esher

5/5

Google

Ellie has been exceptional during my house search. She gave incredible advice on how to find a property. I really respect her taking the time to give me advice on the current market.PositiveValue

Martha Β· 24 June 2022 Β· Bourne Estate Agents Godalming

5/5

Google

Rating only, no written review.

Tony Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Many thanks for the review Tony, we really appreciate it.

5/5

Google

very helpful team!

Elaine Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you for leaving a review Elaine! Kind Regards, Jenna

5/5

Google

The staff are very helpful and my move went smoothly.

Bill Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you so much for the review Bill, we really do appreciate it.

5/5

Google

Jenna and Hannah were incredibly helpful and professional with letting our property, thank you!PositiveProfessionalism

Chris Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you Chris, you kind words are really appreciated

5/5

Google

Rebecca was like a ray of sunshine . Always happy to help and a pleasure to talk with.quick and responsive to any questions I asked.

Christopher Β· 20 June 2022 Β· Bourne Estate Agents Farnham

5/5

Google

Very happy with the professional and friendly service. Rob was very helpful and great at keeping me updated throughout the whole process.

Adam Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you so much Adam, we really do appreciate it

5/5

Google

Great customer service throughout the process. Very helpful, clear and straight forward to deal with, Emily in particular was a great help. Would highly recommend their services.

Jimuel Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you for your kind words, we thoroughly appreciate all of your help/support in getting this transaction through so smoothly also

5/5

Google

Great experience recently - buying and then renting a property. Good team, very professional and friendly. Made whole experience really straightforward.PositiveQuality, Professionalism

Georgie Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you so much Georgie, thank you very much indeed for you kind comments

5/5

Google

Hannah Pollard helped find a fantastic place in Farnham. She was very professional, responsive and didn't mind answering all our questions. I cant recommend her highly enough!

Charlie Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you Charlie, and Hannah was pleased to be here for you, all the very best

5/5

Google

Their service provided on renting our flat has been first class, every aspect has been excellent, plus I know of no other company in any walk of life that personally answers the phone within 1 or 2 rings each time over many years , which just makes life so much easier.

Andrew Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you Andrew, we are so pleased you have been so happy over the many years. Best regards, Jenna

5/5

Google

Very professional service, excellent description and photos of my property, prompt reply to my emails and phone calls. I can't fault the service. Robert Skuse was excellent as was Adrian Cannon.

Roofs Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you so much Rolfe, it has been a real pleasure to deal with you. All the best for the future-Adrian

5/5

Google

As the Landlord of a property I thoroughly recommend Jenna, the Lettings Manager, and her team. They have been unfailingly helpful, knowledgeable and professional. They are prompt in their responses and go the extra mile. Thank you so much, you have been brilliant!PositiveResponsiveness, Quality, Professionalism, Value

Lorna Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you for leaving this very kind review, greatly appreciated!

5/5

Google

I can’t be more happy with how things went - from viewing to tenancy agreement all was done very professional and quick. I dealt with Annie , and she’s a joy to be around. Always helpful and always smiling. Can’t recommend her enough !

Agnieszka Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

This is great to hear Agnieszka, thank you! All the best, Annie Bourne Farnham

5/5

Google

Absolute pleasure dealing With Annie, Jenna and Maddie. I felt like Theseus being led form the minotaur's labyrinth in my hour of need was able to retrace my path by Ariadne x3. Nothing was too much trouble an all through the ordeal I felt they had my best interests at heart and saw me safely home.

Gary Β· 20 June 2022 Β· Bourne Estate Agents Farnham

Agent replied Β· 19 June 2024

Thank you Gary for taking the time to leave this review, All the best from the Lettings Team, Farnham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 541 reviews rated 4.7 out of 5, followed by Guildford with 538.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches also won ESTAS awards in two earlier years.

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