Trusted Agent profile
★★★★★
1,941 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,941 reviews on four platforms, rated 4.7 out of 5 overall.
1,745
Reviews on Google
All 9 offices
76
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
115
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bourne Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.
ESTAS winners in three years, the group and its branches: 2026, 2025, 2024. ESTAS award winner every year since 2024.
2025 2 Gold, 2 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners
2024 1 other award ESTAS 2024 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJessica is very friendly and helpful, and she always endeavors to resolve any issues as quickly and efficiently as possible Thank you
Hi, Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleJust to say Big Thank you to Patrick from Bourne Ash Vale 🙏 I can’t speak, highly enough of service he provided , he went above, and beyond to ensure we will find a dream home. His professionalism , communication, and fair advice, was excellent. We wouldn’t hesitate to recommend Patrick as you assistance! …
5/5
GoogleVery helpful and professional. Totally recommended
Thank you for your review, it is appreciated. Regards Andrew and the team at Bourne.
5/5
GoogleWe love the house, the area is peaceful and secured.
Thank you for your review, it is appreciated and pleasing to hear you love your new home. Regards Andrew and the team at Bourne.
5/5
GoogleI have used the Fully Managed service for many years as I do not live locally to my rental property. In that time, Bourne have reacted and resolved a number of issues, providing me with a high level of confidence in the service.
Thank you for your kind words, we are glad to be providing a service that is above and beyond your expectations. All the best from the Bourne team at Alton.
5/5
GoogleMy situation was difficult and delicate. Gemma navigated the many challenges with sympathy and determination. She went way beyond the call of duty to close the sale and I am grateful for her patience and perseverance.
Thank you for your kind words about our service and in particular Gemma. It is appreciated. Regards Andrew and the team at Bourne.
5/5
GoogleAmy Leighton and the team at Bourne Guildford are fantastic to deal with. Got back to me really quickly and communication between the team is great. Highly recommend dealing with Amy.
Thank you for your review. Regards Andrew and the team at Bourne.
5/5
GoogleAyisha and her lettings team at Bourne Alton are outstanding. Ayisha has managed my Alton rental properties for years. She is always a pleasure to deal with, and nothing is too much trouble. I always have full faith that good tenants will be found for my properties, and Ayisha keeps me well informed during the process. Once the houses are let, I can be fully confident that both the houses and tenants will be well looked after by the Alton lettings team.
Thank you for your review. Regards Andrew and the team at Bourne.
5/5
GoogleMy partner and I have rented 2 properties through Bourne. Both experiences have been very simple and the members of staff that we have engaged with have been fantastic. The first property we went directly to the landlord for support and occasionally spoke with Bourne if needing guidance or advice. Our current property is all through Bourne and has been simple and help. The team we have been working with are Molly, Ayisha and Sarah. Very helpful and supportive. We were kept informed throughout.
Thank you for your lovely comments. The lettings team here are genuinely fantastic and you've fully supported that. Regards Andrew and the team at Bourne.
5/5
GoogleRating only, no written review.
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleJessica has gone above and beyond over the past years to help us get problems with our rented home get fixed. Definitely recommend her
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleAll very smooth. particular praise should be given to David also, whom we negotiated the purchase of the property through, and Jim for progressing
Hi, Thank you very much for taking the time to write the above review. David prides himself on helping someone find a new and being very transparent We are pleased we were able to help you. Regards Bourne Estate Agents.
5/5
GoogleThere aren’t enough stars to rate superb Property Manager, Ms Jessica Vaughan of Bourne Estate Agents……. professional, responsive, proactive, capable, empathetic and caring… are just a few adjectives. Wishing the company success with her services and for her to reach greater heights
Thank you very much for your positive review, we really do appreciate it. We take a lot of pride in what we do and we are pleased that this has come across in your experience when dealing with our property management department. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleThe team at Bourne, particularly Jim, were excellent throughout the (long) process of selling my home. Jim was always quick to respond to phones calls and messages and was very proactive in dealing with the purchaser's mortgage broker and passing information on. I would definitely recommend them.
Thank you very much for taking your time in writing the above review, its great to see you have been delighted with our service. We appreciate your business and your fantastic feedback on our service.
5/5
GoogleGreat Team, efficient service, pleasure to deal with
5/5
GoogleThis was my first time renting and Bourne Estate Agents were very professional, patient and helpful.
5/5
GoogleAll of the team at Bourne, Godalming were amazing, positive, professional, friendly and empathetic in selling my property. I would recommend Bourne to anybody who is buying or selling. They are a breath of fresh air compared to our experience with other agents. Many thanks to the team.
5/5
GoogleA lovely team, we had a great experience of viewings with them.
Thank you
5/5
GoogleBrandon went above and beyond to help us secure and move into our Apartment. Excellent customer service.
Thank you
5/5
GoogleWe were very pleased the way Bourne's handled our sale and also assisted us with the completion of our purchase liaising with the other estate agents and solicitors on our behalf.
Thank you Hazel, it was a pleasure working with you. Kind regards Andy Gearing - Director
5/5
GoogleBourne estate agents in Woking have been brilliant in my recent house move. I would like to thank Bradley who showed me round the house which is now my dream home 😊 Bradley is very responsive, supportive and helpful, thank you 😊 …
Thank you for your review. Bradley always strives to deliver a 5* service, reviews like this really make it worth while. Kind regards Andy Gearing - Director
5/5
GoogleHaving moved overseas it was important to find an agency we could trust. I will simply say that without the whole team at Bourne by our side, it would have simply not happened. They managed our empty property, found the right short term tenant whilst also managing all the sale viewings. The communication was always open and honest with regular feedback, and they were all very responsive and professional keeping in regular contact with all parties and solicitors. We thank Andy and his whole team for the outstanding job, and for never giving up and pushing all the way to completion, 5 stars 100% deserved.
Thank you Daniel, all the best for the future. Kind regards Andy
5/5
GoogleRating only, no written review.
Thank you so very much
5/5
GoogleRating only, no written review.
Thank you for your review, Kind Regards, Bourne Farnham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Farnham has the most, with 541 reviews rated 4.7 out of 5, followed by Guildford with 538.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches also won ESTAS awards in two earlier years.
Tell us what you need and up to 3 trusted local agents will be in touch.
