Bourne Estate Agents reviews in Farnham, Guildford, Woking and 6 more

★★★★★ 5/5

Google

Bourne have been incredible from start to finish. As a first time landlord, I felt completely supported throughout and nothing was ever too much trouble. Becky and Elarose went above and beyond, always flexible, responsive and genuinely caring about getting the right fit. They didn’t just find tenants, they found the perfect ones. A seamless, stress free experience and I’d recommend them without hesitation.

Cherry · 10 April 2026 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

Always a pleasure dealing with this branch. Elarose in particular has been super helpful and always prompt with emails. Well done to the team also for an all round great service.

Lee · 10 April 2026 · Bourne Estate Agents Farnham

★★★★★ 5/5

Trustpilot

Charlotte Top Class

Charlotte was the best estate agent I’ve ever dealt with, smooth move in, constant updates, and the feeling of if anything is wrong I just need to call. Thank you

Lewis · 9 April 2026 · Bourne Estate Agents Godalming

★★★★★ 5/5

Trustpilot

Charlotte Top Class

Charlotte was the best estate agent I’ve ever dealt with, smooth move in, constant updates, and the feeling of if anything is wrong I just need to call.

Lewis · 9 April 2026 · Bourne Estate Agents Farnham

★★★★★ 5/5

Trustpilot

Excellent service since Sarah…

Excellent service since Sarah Seten-Smith has been helping and dealing with my problems. Was not very good before she took over. To many different people dealing with things and not communicating with each other about my problems. Thanks Sarah

Christine · 9 April 2026 · Bourne Estate Agents Godalming

★★★★★ 5/5

Trustpilot

Excellent service since Sarah…

Excellent service since Sarah Seten-Smith has been helping and dealing with my problems.

Christine · 9 April 2026 · Bourne Estate Agents Farnham

★★★★★ 5/5

Trustpilot

The service is excellent

The service is excellent! The team worked very efficiently in finding me a tenant. Also they were very careful to advise me to take the most suitable tenant. They also very patient to answer all my questions regarding the rental contract. I especially would like to thank Hannah for her help.

Yu · 9 April 2026 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

They are extremely professional, punctual, and well organised, and they quickly understand your preferences and what you are looking for.

Nuria · 9 April 2026 · Bourne Estate Agents Hampshire

★★★★★ 5/5

Google

Despite not ending up with a Bourne property, I must appreciate and share how beautiful their customer care and communication is. I had Szymon who showed us 2 properties and kept in consistent communication despite my complicated and constantly changing situation. I could not thank him enough and wish to go with bourne again next time I move due to having such a positive experience with them.

Tatiana · 9 April 2026 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Fantastic service. Very friendly staff and competitive prices. Thanks to Harry and Jim as well as Alex. Highly recommend. Thanks Bourne!

Carla · 9 April 2026 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

I let my property through Bourne. The letting team has worked very efficiently and found very nice tenants for me. Hannah has always been very helpful. Thank you Hannah and letting team.

Yuxi · 9 April 2026 · Bourne Estate Agents Esher

★★★★★ 5/5

Google

Recently purchased a home using Bourne and the process was incredibly smooth and transparent. Our agent Patrick was very professional during our viewing appointment and post offer acceptance Patrick ensured both the seller and buyer solicitors were managed well to maintain progress towards completion.

Conor · 2 April 2026 · Bourne Estate Agents Farnham

★★★★★ 5/5

Google

We are so glad we instructed Bourne estate agents. Initially we had another agent in mind, however, Bourne were able to offer a real bespoke service and gave us a clear, honest and professional pathway. From advertising to sales tactics, they were able to maximise our viewings and were present and looking impeccable during. We had so many offers! More then we expected, and Bourne were able to advise on the viability of the offers based on strict buyer vetting, quickly helping us accept the best offer. They were attentive when chasing solicitors and buyer, weekly calls for updates, always picked up the phone when I called and remained positive and reassuring, very helpful when dealing with the stress of selling. Now we have sold and moving on it’s a bitter sweet feeling, selling the home we love, but thanks to Bourne, we are getting a great offer and they also could see the great features of our home and importantly the great things about the area, relaying that to the buyer. On a final note, I want to specifically thank Andy for his dynamic personality and assertive leadership, this was the pull to choosing the Team, and to Shaun, the suit of the operation, so unbelievably well spoken and articulate, he made us feel so confident throughout the process and really looked out for our interests. We actually feel a bit sad that our journey with Bourne has come to a close, we always had a laugh and banter when we chatted for updates, the team just give off this happy and motivated energy, a testament to good leadership and work balance, this definitely reflects in their work. Thanks again Team. Ryan & Tamara.

Ryan · 2 April 2026 · Bourne Estate Agents Woking

★★★★★ 1/5

Google

Rating only, no written review.

Flavia · 19 March 2026 · Bourne Estate Agents Guildford

★★★★★ 1/5

Google

The worst estate agent in surrey! The property manager is non-existent and is never there when requested. I’ve left my tenancy early this year, they refuse to return my deposit, i started my tenancy with the property not being professionally cleaned which has been documented and numerous complaints have been made to the estate agents with no care given and now they are attempting to steal my deposit. Refusing to return it without me paying for the cleaning. I would steer clear from these jokers. I had chosen them in good faith and i feel very let down. This is not an insignificant amount of money and i will be taking this further so they do not get away with it. I assume they have done this before.

Mohamad · 19 March 2026 · Bourne Estate Agents Woking

★★★★★ 5/5

Google

Bourne Agents, especially Anna Marchesi, have been fantastic throughout the process of purchasing our first home. Thank you so much for your help and assistance throughout! I could not recommend them enough!

Emily · 17 March 2026 · Bourne Estate Agents Cobham

★★★★★ 5/5

Google

I could not be more impressed with the service provided by the whole team at Cobham , i am always kept up to date and never have to worry about my property as i know its in safe hands with Hannah, Charlotte and Dianne.

Pretty · 17 March 2026 · Bourne Estate Agents Cobham

★★★★★ 5/5

Google

Rented out our properties successfully, and found suitable tenants. Very experienced staff

Christina · 17 March 2026 · Bourne Estate Agents Cobham

★★★★★ 5/5

Google

Excellent service. Very helpful, friendly and informative. I would definitely recommend Bourne for buying or selling your property.

Charlotte · 16 March 2026 · Bourne Estate Agents Ash Vale

★★★★★ 5/5

Google

So I used Bournes for the rental of my property over the 2025-2026 calender year. They were swift in the process throughout specifically David who I was dealing with. Full transparency is we unfortunately did find the one bad egg of a tenant but with David’s relentless help and work ethic he over saw everything and ensured a painless experience despite the negative outcome of the tenant. Professionalism at its finest and work ethic that can not be ignored! Thankyou Bourne and hope to do more business again soon!

Daniel · 16 March 2026 · Bourne Estate Agents Ash Vale

★★★★★ 5/5

Google

Very professional service with good communication throughout the process. A great team at Ash Vale - thank you.

John · 16 March 2026 · Bourne Estate Agents Ash Vale

★★★★★ 5/5

Google

Everyone Ive spoken with at the Ash Vale branch is very friendly and helpful. We had the pleasure of dealing with Hugo for the duration of our house purchase and he has gone above and beyond to help us move it along He kept us up to date throughout the whole sale (our solicitors were not great). Hugo has been so knowledgable, helpful, professional and friendly, helping to problem solve and always ready to immediately jump on a task I ask him to do, and then checking back with me once he has the information needed. Thank you so much for everything you've helped us with, I genuinely think the sale would have fallen through without your support. I very highly recommend the Ash Vale branch, and if you have Hugo as your agent you will be in the best hands possible :)

Jenny · 16 March 2026 · Bourne Estate Agents Ash Vale

★★★★★ 1/5

Google

Viewed a property approx a year ago, felt very pressured into putting an offer on the place. My partner and I viewed the property but didn’t really get time to discuss how we both felt before the young estate agent kept telling us how we should make an immediate offer so we could be the first to offer and it would most likely be accepted. it seemed like we were probably easy targets as we were desperate to move out and had the money to offer. We both didn’t get time to discuss our views and felt so pressured into placing an offer, so much so that we ended up placing an offer of asking price (which it wasn’t worth, I’m seeing now it has sold way under asking). After some reflection for the rest of the day we decided that no estate agent has made us feel that way before, and so pressured and hurried, we retracted our offer a few days later. Maybe a new approach would be the best way to sell a house… you should never feel rushed or pressured when you’re making one of the biggest decisions of your life.

Daisy · 16 March 2026 · Bourne Estate Agents Ash Vale

★★★★★ 5/5

Google

Kathryne was extremely helpful and patiently took us round the flat and answered all my questions. Whilst I’d decided on the ground floor flat she still showed me the flat on the first floor to compare. She was very efficient with the paperwork and called and emailed as promised. Was very impressed with her service. Thank you.

Karen · 16 March 2026 · Bourne Estate Agents Ash Vale