Trusted Agent profile

Bourne Estate Agents reviews in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,899 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,899 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,697

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

75

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

122

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Bourne Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Jordan, Adam, and Anna have been selling my granddad’s land, and they have been absolutely fantastic from start. They are professional, reliable, and approachable, always keeping me updated and making the whole process smooth and stress-free. Their clear communication, attention to detail, and friendly manner made what could have been a complicated experience feel simple and straightforward. I’m truly grateful for all their hard work and would highly recommend them to anyone looking for a trustworthy and dedicated team

Louisa · 17 October 2025 · Bourne Estate Agents Cobham

5/5

Google

I recently attended a viewing with Bourne and was really impressed with their professionalism. The agent Anna was welcoming, approachable, and made me feel at ease throughout the visit.

Scarlett · 17 October 2025 · Bourne Estate Agents Cobham

5/5

Google

My girlfriend and I recently had a property viewing with Bourne, and we were really impressed with how professional and welcoming the experience was. The agent was friendly, knowledgeable, and made us feel comfortable throughout the viewing. They took the time to answer our questions clearly and gave us all the information we needed without any pressure. Overall, it was a really positive experience, and we left feeling well looked after

Ben · 17 October 2025 · Bourne Estate Agents Cobham

5/5

Google

I had a viewing with Jordan at Bourne today and he was absolutely amazing. He was professional, knowledgeable, and made the whole process smooth and easy. He answered all my questions clearly and created a really welcoming atmosphere throughout the viewing.

Sienna · 17 October 2025 · Bourne Estate Agents Cobham

5/5

Google

Rating only, no written review.

Orland · 16 October 2025 · Bourne Estate Agents Guildford

Agent replied · 14 January 2026

Thank you for taking the time to review us Orland.

5/5

Google

Rating only, no written review.

Emely · 16 October 2025 · Bourne Estate Agents Guildford

Agent replied · 14 January 2026

Thank you for taking the time to review us Emely.

5/5

Google

It really helps us to find a very good house to rent .

Mark · 16 October 2025 · Bourne Estate Agents Guildford

Agent replied · 14 January 2026

Thank you for taking the time to review us Mark. Your comments are truly appreciated.

5/5

Google

This has been my first experience of renting a property, Bourne Letting agents were fantastic, especially Elarose and Caitlin who answered all my questions and worries, with care and professionalism. Thank you

Laura · 16 October 2025 · Bourne Estate Agents Guildford

Agent replied · 14 January 2026

Thank you for taking the time to review our services. We are pleased to hear that your first rental experience has been a positive one. We hope you enjoy your new home. Regards Bourne Estate Agents.

5/5

Google

David and the team managed the successful sale of our house. They had excellent communication and regularly kept us up to date. They responded well to queries and made the whole process as smooth as possible. Even before our house was fully …

Beverley · 16 October 2025 · Bourne Estate Agents Godalming

Agent replied · 16 April 2026

Thanks, Beverley! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Harry and Rebekah were fantastic finding me a suitable property and guiding me through the pre-rental process. With their help I secured my new home. Bourne was the only local estate agents who were willing to help find a solution to …

Ellie · 16 October 2025 · Bourne Estate Agents Godalming

Agent replied · 16 April 2026

Thank you for taking the time to review us Ellie. It has been a pleasure dealing with you and wishing you well for the future - Harry Oliphant, Lettings Manager

5/5

Google

Very helpful, efficient at sorting queries and general matters would reccomend

Micky · 13 October 2025 · Bourne Estate Agents Alton

Agent replied · 12 November 2025

Thank you for taking the time to review us. Your comments are truly appreciated.

5/5

Google

Great service from all the team at Bourne, Dave & Gemma couldn’t have helped us more - went the extra mile with all aspects and remained professional throughout. Would recommend anyone looking to sell to use Bourne, best agents in town.

Jon · 13 October 2025 · Bourne Estate Agents Alton

Agent replied · 12 November 2025

Thanks Jon and wish you all the very best in your new home.

5/5

Google

The team at Bourne Alton were excellent. Experienced and resilient they were driven to get our house sold through some unexpected challenges .

Amanda · 13 October 2025 · Bourne Estate Agents Alton

Agent replied · 12 November 2025

Thank you for your 5-star review, Amanda! We’re thrilled to hear you had a great experience. If there’s anything else we can do for you, please let us know.

5/5

Google

I found Bourne to be a caring and proactive estate agent. I would not hesitate in recommending them to anyone and I have done so.

M · 12 October 2025 · Bourne Estate Agents Alton

5/5

Google

I'm really happy with all the support and assistance I received from Steph and Jenna who helped me all the way through the tenancy process for my flat. I am very grateful to them for their help. They were always patient and helpful!

Nik · 12 October 2025 · Bourne Estate Agents Alton

Agent replied · 14 January 2025

Thank you for your kind review Nikhil. All the best, Jenna

5/5

Google

Everyone knows how moving can be stressful with the packing, unpacking, and all the other work that goes along with it. That is why I was so thankful that my letting agent, Steph was extremely professional and made me feel comfortable thorough this process. Steph, I am very thankful for your prompt responds to any of my requests and especially I am very grateful for reaching out to me on the application review day. I am convinced, if you would have not taken an extra mile by calling me that day to help with the situation, I would have missed a chance to be accepted. Thank you! The whole moving in process documentation was explained clearly via emails and phone calls, allowing me to set up everything I need for my new home quickly and less stressful. Once again thank you Steph and your team for being very helpful. Keep up the outstanding job, ladies! Ewa K.

Pola · 12 October 2025 · Bourne Estate Agents Alton

Agent replied · 8 November 2024

Ewa, we are so pleased to hear this and thank you very much for taking the time to leave this kind review! Regards, Jenna

5/5

Google

Steph Swainston assisted me. I met her at the flat and she was ever so lovely and warm and welcoming. Answered every single question I had asked. Went above and beyond to make me feel calm about the approval etc. Would definitely recommend them

Catherine · 12 October 2025 · Bourne Estate Agents Alton

Agent replied · 25 October 2024

Thank you Catherine for taking the time to leave this review, greatly appreciated, Regards, Jenna

5/5

Google

My Review of Work by Property Manager, Sarah Seton-Smith, Bourne Estate Agents I’ve had the pleasure of working with Sarah Seton-Smith, who manages my portfolio of four rental properties in Alton, and I’m continually impressed by her outstanding commitment to quality property care and tenant satisfaction. From the outset, Sarah has demonstrated a proactive and responsive approach, addressing tenant issues swiftly and effectively. Her attention to detail and regular inspections reflect a hands-on management style that ensures tenants feel supported and my mission, minimizing tenant inconvenience, is upheld without compromise. Sarah’s calm professionalism, clear communication, and consistent follow-through make her an exceptional representative of Bourne’s Property Management team. Her dedication has earned the appreciation of both my tenants and myself, and I consider the service provided to be of the highest standard. She is a great asset to Bourne Estates.

Ashwin · 12 October 2025 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Ashwin, it has been a pleasure to be of assistance along the way in the purchases you have made through us. We look forward to further strengthening our relationship in securing suitable tenants for your portfolio and managing each of the tenancies.

5/5

Google

From the get go, Bournes was efficient, friendly, informative, straight honest talking, just what I like. Throughout the entire process Ayisha, Gemma and the team at Bournes, were on the ball. Keeping me in the loop at all times, essential for me. Answering all questions promptly and following up an any issues I raised. Out performed the other estate agent by a country mile. A big thank you to the team. Ayisha was my main contact, keeping communication open and up to date at all times. Faultless. Professional. Perfect.

Ian · 12 October 2025 · Bourne Estate Agents Alton

5/5

Google

I'm renting with Bourne more than a year now just got my second home with Izzy's help, She is extremely friendly and professional, everything went so smoothly and helped me in every way with my move. I'm very grateful for all their work and hope I can stay with them long as possible.

Henrietta · 12 October 2025 · Bourne Estate Agents Farnham

Agent replied · 12 October 2026

Thank you for taking the time to write your review. We really do appreciate the positive feedback and this will be relayed to Izzy. We hope you enjoy your new home. Regards Bourne Estate Agents.

5/5

Google

Izzy and the team at Bourne Estate Agents, Farnham are the friendliest and most efficient estate agents we have ever dealt with. My Husband and I would highly recommend them. Thank you for all your help with our rental home so far, Izzy and team!

Amy · 12 October 2025 · Bourne Estate Agents Farnham

5/5

Google

I had an excellent experience with Bourne Estate Agents in Farnham. From my very first viewing right through to completing the tenancy agreement and collecting the keys, Elarose was incredibly helpful. She guided me through each stage of the process with efficiency and clarity, which made everything run smoothly and stress-free. Everyone I dealt with at Bourne demonstrated real professionalism and courtesy, and I always felt confident that things were being handled promptly and properly. I am m really grateful to Elarose and the team for making the whole process such a positive experience, and I would happily recommend them to anyone looking for an agent in Farnham.

Seb · 12 October 2025 · Bourne Estate Agents Farnham

5/5

Google

We recently sold our flat in Farnham through Bourne and Co. We dealt with Rebecca initially and then Patrick. Both were very good. Patrick drove the negotiation and sale. He was professional at all times and kept us informed throughout the process, which was surprisingly smooth apart from a few hiccups in the closing weeks but that nothing to do with him or the agency. We were very happy with their service and would not hesitate to use them again.

Mary-Jane · 12 October 2025 · Bourne Estate Agents Farnham

Agent replied · 12 October 2026

Thank you for your review of our services and in particular, Patrick & Rebecca. They truly appreciate the comments. We are pleased to have been of assistance, regards Andrew and the team at Bourne.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 538 reviews rated 4.7 out of 5, followed by Guildford with 535.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.

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