Trusted Agent profile
★★★★★
1,891 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,891 reviews on four platforms, rated 4.7 out of 5 overall.
1,697
Reviews on Google
All 9 offices
75
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
114
Reviews on Trustpilot
Business-wide
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Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service thank you. Viewings managed so efficiently; all staff contacts were excellent - very professional - and fortunately a relatively quick sale was achieved. Just great service - Thank you.
Thank you for taking the time to leave a 5-star review, Raymond. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.
5/5
GoogleAlthough we did not end up buying through Bourne I felt obliged to say that Chris did a fantastic job helping us with our search. Listened to exactly what we needed and did not flood our inbox with properties that weren’t the right fit and waste our time. Would recommend.
Thank you for taking the time to write your review. We do appreciate the positive feedback about Chris. We hope you enjoy your new home. Regards Bourne Estate Agents
5/5
Trustpilot5 star work
I a took flat through Bourne state agent In woking..all was good from beginning...till end... of the process,even we had a few issues in the flat..as I communicate with Mr fraser (manager)all fixed immediately ...I appreciate his work.best luck
Thank you for taking the time to leave a 5-star review, Reza. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.
1/5
GoogleI think they under valve and always have some one to buy at that valve but allows others to view at a higher asking price then sale to the one who was all ways going to buy and they will then tell you no one have offered over these valve then will sell it to the one who was going to buy it in the first place we will wait to see.
5/5
TrustpilotSpoke to Michael Murray
Spoke to Michael Murray, very professional, dedicated to helping me and my family find the right place at the right price. Was glad for his call back and am very pleased with the result in the end.
Thank you for taking the time to leave a 5-star review. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.
5/5
TrustpilotFantastic service
Having bought my property through Bourne in 2022, I had no hesitation in using them for my house sale 3 years later. The Farnham branch of Bourne have been excellent throughout the process of selling my house. However I'd like to single out Rebecca, who was absolutely fantastic from beginning to end. She kept me updated at every stage, and remained reassuring and calm during a lengthy and sometimes difficult and stressful process. I always felt supported by Rebecca, and always appreciated her being truthful with me. I couldn't have done it without her, and wouldn't hesitate to recommend Rebecca and Bourne to anyone thinking of selling their home in Farnham and surrounding areas.
Thanks, Sarah! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.
5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Micheal he has been informative and responsive.
Thank you for your 5-star review, Mikesh! If there’s anything else we can do for you, please let us know.
5/5
TrustpilotMichael
Michael the guy I worked with was very articulate and a helpful, nice man.
We really appreciate your 5-star feedback, Thank you Jacob!
5/5
TrustpilotAbsolutely amazing help from Michael…
Absolutely amazing help from Michael Murray and the team! He has been there every step of the way, and has been very supportive! Thank you all from me and my family.
Thanks, Luis! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.
5/5
TrustpilotThey are so helping and always check in…
They are so helping and always check in until everything is okay. I highly recommend
Thank you for taking the time to leave a 5-star review, Kish.
5/5
TrustpilotFantastic service from Bourne
Fantastic service from Bourne in Ash Vale , nothing was too much trouble for Gary and liked that every member in the office knew where we were regarding our sale , the conveyancing team recommended were very professional and quick, superb couldn’t have asked for more
Thank you for taking the time to leave a 5-star review, Phill. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.
5/5
TrustpilotExcellent service - would highly recommend
I had an excellent experience with the Ash Vale branch. Hugo listened to my list of wants and desires of my future home and found me a property I never would have found using online property search engines.
Thank you for taking the time to leave a 5-star review. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.
5/5
TrustpilotAbsolutely first class from start to…
Absolutely first class from start to finish. Charlotte was friendly, super efficient & the whole team are collegiate & work as a team and seem to genuinely like each other - so when a problem appeared at the end with the Govt website they were able to work around it. Really great.
Thanks, Patrick! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.
1/5
GoogleWalked past on the weekend to look at the houses in the window and the girl in the shop proceeded to stare at us, look at us up and down and made us feel really uncomfortable. She was also wearing her slippers which was odd…
5/5
GoogleI had Anna show me over a property over the weekend and she was very informative, friendly and progressional. Would definitely would like her to show me more properties in the future. Thanks Anna
5/5
GoogleI had an outstanding experience working with Bourne. From start to finish, they were professional, knowledgeable, and always available to answer my questions. They truly listened to what I was looking for and guided me through every step of the buying/selling process with patience and expertise. What impressed me most was their genuine care which made me feel confident in my decisions. Thanks to the team at Bourne the entire process was smooth and stress-free. I couldn’t have asked for better and highly recommend them to anyone looking to buy or sell a home in the local area.
5/5
GoogleJordan, Adam, and Anna have been selling my granddad’s land, and they have been absolutely fantastic from start. They are professional, reliable, and approachable, always keeping me updated and making the whole process smooth and stress-free. Their clear communication, attention to detail, and friendly manner made what could have been a complicated experience feel simple and straightforward. I’m truly grateful for all their hard work and would highly recommend them to anyone looking for a trustworthy and dedicated team
5/5
GoogleI recently attended a viewing with Bourne and was really impressed with their professionalism. The agent Anna was welcoming, approachable, and made me feel at ease throughout the visit.
5/5
GoogleMy girlfriend and I recently had a property viewing with Bourne, and we were really impressed with how professional and welcoming the experience was. The agent was friendly, knowledgeable, and made us feel comfortable throughout the viewing. They took the time to answer our questions clearly and gave us all the information we needed without any pressure. Overall, it was a really positive experience, and we left feeling well looked after
5/5
GoogleI had a viewing with Jordan at Bourne today and he was absolutely amazing. He was professional, knowledgeable, and made the whole process smooth and easy. He answered all my questions clearly and created a really welcoming atmosphere throughout the viewing.
5/5
GoogleRating only, no written review.
Thank you for taking the time to review us Orland.
5/5
GoogleRating only, no written review.
Thank you for taking the time to review us Emely.
5/5
GoogleIt really helps us to find a very good house to rent .
Thank you for taking the time to review us Mark. Your comments are truly appreciated.
5/5
GoogleThis has been my first experience of renting a property, Bourne Letting agents were fantastic, especially Elarose and Caitlin who answered all my questions and worries, with care and professionalism. Thank you
Thank you for taking the time to review our services. We are pleased to hear that your first rental experience has been a positive one. We hope you enjoy your new home. Regards Bourne Estate Agents.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Farnham has the most, with 538 reviews rated 4.7 out of 5, followed by Guildford with 535.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.
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