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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,936 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,933

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Unfair treatment from lady branch manager.. Very rude attitude..

Samantha · 12 April 2024 · Big Yellow Self Storage Co Ltd Brighton

Agent replied · 11 June 2024

Hi Samantha Thank you for leaving a review, we take all feedback seriously. Customer Service is very important to us at Big Yellow, we pride ourselves on it. We’re sorry to hear you had a poor experience. If you would like to provide further details, please contact us at www.bigyellow.co.uk/contact-us/ The Big Yellow Team

5/5

Google

Had a storage unit with Big Yellow for a while now and it has made my life as a small business owner 10x easier! No more waiting all day for the delivery men to come and collect parcels or drop them off, peace of mind that my stock is safe at all times and the ‘out of hour’ access are all reasons why I love big yellow so much! Moving so many items at once can be quite overwhelming but the staff at this specific Big Yellow are incredibly kind and helpful! A special thank you to Lauren who is always more than happy to help out, and has been nothing short of excellent every time I’ve needed her help for something.

Patrick · 12 April 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Sandra, Matt, Charlie and maddie helped us out massively trying to navigate out storage unit, 10/10 would recommend! Cheers guys

Billy · 12 April 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

I have been with big yellow storage for over 8 years in different locations but I have found Lauren and her staff at the Brighton storage the most friendly and helpful 👏 …

Zeus · 12 April 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Sandra along with Matt, Maddie and Charlie had faultless customer service and were very attentive to my needs. Happy to use them from now on! 🌟 …

Craig · 12 April 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Really good facilities, huge car park, super professional customer service, all the team were very efficient and attentive to my needs. Big shout out to Sandra and the rest of the team - Charlie and Maddie but especially Matt who went the extra mile.

Michele · 12 April 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Exemplary customer service, especially from Charlie. Very personable, helpful and knowledgeable. He helped with working out inventory costs as well as finding us a better deal for a storage unit. Considering how stressful the moving process can, he made it all a breeze. Highly recommend you use this business for storage.

Daniel · 12 April 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Amazing experience both at check in and check out. Naïf was super helpful and flexible during the checkout process ! Would highly recommend to anyone looking for well located storage

Youssef · 11 April 2024 · Big Yellow Self Storage Co Ltd London (100 The Highway)

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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