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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,936 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,933

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,931 reviews on Google only. Show every review

5/5

Google

Love storing my stuff here! Always very helpful and friendly. Dominik was lovely made the experience so much easier as well

Binaiffer · 25 July 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Brilliant service, very easy to get stuff sorted and staff are more than happy to help, very happy with the services provided by Dominic! So friendly and professional, would always recommend yellow storage for moving out as it is a massive hassle and these guys make it so much easier!!

Brendon · 25 July 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

I have been a customer of the Big yellow for over a decade in four different City's.. Recommended for peace of mind. When storing Equipment and tools,Very secure .Very Dry. Friend staff .Clean building .Excellent parking..

Billy · 25 July 2024 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Been used them for more than 2 years and all is perfect: simple, handy and managed by an efficient team. Tracey and Gill are very helpful throughout whole checkin/out process. P.s: the company should pay for Gill’s manicure - same eye catching bright yellow.

Manxi · 25 July 2024 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

First of all, I must point out the fact that everyone working at this facility deserves a pay raise. There is no way BIG YELLOW is paying them what they deserve and are truly worth. The team in the Cardiff office doesn’t believe in or adhere to mediocrity. They believe in the “sky is the limit” philosophy. They far exceed the norm, and work tirelessly at an elite level. They are absolutely phenomenal. I’ve never seen a staff of people so capable and skilled in multitasking. They will do whatever it takes to assist patrons, and to ensure everyone experiences the supreme level of customer service synonymous with the BIG YELLOW brand. They are all very kind, personable, understanding, and highly professional. Sian and Denise are astoundingly astute, and sincerely work with every potential and current customer to help fulfill and maintain their optimal storage needs and expectations. This storage space is impeccably maintained and much more clean and pristine than any we have ever visited. With climate control throughout, security alarms and private settings, safe reinforced contained areas, above adequate lighting, after-hours services, and much more - it stands as the preeminent choice for all business, office, and storage needs. Truly worth every penny spent. Marcus is a most impressive manager and leader. Highly visible, available, and capable, he never stops working. He exudes invaluable insight, and is equally eager to assist, work with, and maintain all guest tenants. His managerial style has been carefully honed by necessity and perfected in brimstone and fire. On any given day, Marcus and his team face numerous challenges, chaos, and the unexpected. They work together to overcome each with a symbiotic style and inimitable sense of teamwork and confidence. Marcus leads the office by genuine example, personally tackling every and all issues which may arise. He is willing to step into any situation, and doesn’t shy away from difficult or complex problems. He exudes all the qualities and characteristics proven necessary to succeed. He is discernibly invested in Big Yellow’s future success, and stands as a living testament to their “next level” customer service philosophy and foundation. I clearly recall obtaining the initial storage when Nathan worked at the helm in that office. That was over a decade ago, and yet somehow this location still magically maintains this same core group of remarkable people. Nathan proved to be an exceptional manager, who set a fine example for all of those to follow in his wake. All of the associates named above were there from my initial storage tenancy as well, which truly reflects on the ability of Big Yellow to retain stability and longevity within their ranks. Such loyalty and actions speak volumes, much more than mere words can convey. There is a shared and refreshingly profound sense of conviction among this team. If they are not viewed by corporate as the premiere top office, they most definitely should be. The four people named above are much more than deserving of any rewards and recognition such a review warrants. I truly hope that each one receives their proper due, and that Big Yellow truly SEES and appreciates these superlative people working the trenches in the front lines of their business (day in - and day out!). There are many comparable storage competitors in this market from which to choose. Yet, by far, it is the PEOPLE working behind the desks and scenes which make any business entity special. This is one of those unique situations, and the company and patrons reap all of the benefits as a result. Thank you BIG YELLOW, for attracting such a memorable and capable longstanding team of individuals to operate together under the Cardiff Storage warehouse roof. Their collective proverbial “floor”, is all other storage facilities ceiling. They only see the possible, and that makes all the difference in the world.

L · 24 July 2024 · Big Yellow Self Storage Co Ltd Cardiff

5/5

Google

A big thank you to the Staff at big yellow Hove! I run a lot of events throughout the year and this is my first time using an external storage facility. I couldn’t have managed without it. Sending deliveries et cetera directly to the big yellow has been a huge help for me this year. One final note. The manager Michelle could not do enough to help! Especially dealing without of hour requests! Well done guys! Couldn’t have done it without you!!

Harrison · 30 June 2024 · Big Yellow Self Storage Co Ltd Hove

5/5

Google

My experience with The Big Yellow has been a very pleasant one. Nadir and Hamza have always been very welcoming and extremely helpful. I appreciate their work and looking after me when I need it. Thank you very much Nadir and Hamza!

Alongir · 28 June 2024 · Big Yellow Self Storage Co Ltd Cambridge

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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