4/5
Overall, it was a good experience, but the light is still not working in our pod after reporting it to the staff.
Trusted Agent profile
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Showing 5,931 reviews on Google only. Show every review
4/5
Overall, it was a good experience, but the light is still not working in our pod after reporting it to the staff.
5/5
Tian was super helpful and made everything a lot easier for us! Thanks :)
5/5
Rating only, no written review.
5/5
Very good service , good promotions , and good staff. Good facilities to move your things.
5/5
Staff are so friendly and helpful. Best decision made signing up at Big Yellow.
5/5
Great service. Easy to reserve and the facility is spotless. Andy was a grear help with setting up all the paperwork and explaining how things work.
5/5
This is my 3rd year using Big Yellow due to having to move house every year whilst being a student. All staff are extremely helpful, I’ve been helped by Martin and Geoff who were so informative and professional every step of the way. Everything is easily explained and staff are there if needed. Always so clean and feels very secure! Great value for money too!
5/5
Rating only, no written review.
4/5
Helpful staff thank you M and M
5/5
Very friendly and helpful
5/5
Lovely people made the experience really easy since it was my first time using a storage locker. Super patient and kind would absolutely recommend
5/5
A seamless system, from beginning to end! And Catherine is always so helpful, infromative and great customer service, which is a rarity nowadays!
5/5
Very Helpful and informative team. Thank you .
5/5
Rating only, no written review.
5/5
It was amazing specially the staff, all thanks to Patrick for explaining everything that I needed to know and for the help that he gave me.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Sandra was amazingly helpful as always!
5/5
A big thank you to Patrick. Fantastic service.
5/5
Very organised helpful friendly staff Kelsey, Sandra, Jason and Patrick are all great
5/5
Kelsey was super helpful, made it nice and easy for me to check in to my storage in Hove.
5/5
Perfect. It's been great you can just come and go. Easy to use. Thanks Kelsey and Sandra.
5/5
Very friendly staff and efficient check in process, very pleased with the storage space we rented. Would recommend!
5/5
Super efficient on the admin, great flexibility on getting in and out, even the soothing music on premise...Great support with the charity foundation.....keep up tye great work
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London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town: