5/5
GoogleSammy and Lisa were very helpful today. Taking us through the different options available . Very smooth process.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,931 reviews on Google only. Show every review
Google5/5
GoogleExcellent service from Dave.
4/5
GoogleRating only, no written review.
Agent replied · 1 May 2025
Hey Malik, thanks for the stars!
5/5
GoogleNick and Joe were both incredibly accommodating and friendly, the entire experience of renting a unit here has been excellent!
5/5
GoogleTiarn was brilliant and informative, making the process so much easier
5/5
GoogleCould not be happier with the service provided! Andrianna was an absolute superstar; so accommodating, explained every detail thoroughly and efficiently, all with an amazing attitude. Highly recommend!
Agent replied · 14 April 2026
We appreciate the feedback, Sumayya. Hope to see you again soon.
5/5
GoogleAndrianna and Matt are excellent so helpful and professional and nothing was too difficult to help with made the whole experience easy. I've never been disappointed here Thank You Andrianna
5/5
Googlehappy with the service thats provided andriana has been very helpful with assistance the team is very relyable
5/5
GoogleQuick easy to set up and good offers for first time customers.
5/5
GoogleAndriana helped us move in made the process easy and smooth was very friendly and warm welcoming. Makes tea and coffee with a smile on her face great customer service and very professional thank you
5/5
GoogleAndriana and Jonny have been fantastic always goes above and beyond
5/5
GoogleStaff went above and beyond, would definitely recommend to friends and family
3/5
GoogleThe price of the unit is incredibly high. Not worth the money.
5/5
GoogleExceptional customer service provided by the team here andriana is fantastic very efficient and knowledgeable
5/5
GoogleSo far the help has been amazing thank you Matt.
5/5
GoogleWas shown a few rooms by Andrina which was very helpful. Explained everything in great detail. Great service and would recommend.
Agent replied · 14 April 2026
Hey Darren. Thanks for sending that review over. We always welcome feedback. Have a great day.
1/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hello, Colin, at Big Yellow Self Storage Enfield. Sounds like we really missed the mark here so we would love to know what happened. Please give us a ring at 020 3735 2353 and we will see if we can improve things.
5/5
GoogleThank you andriana very helpful Quick and easy access, affordable price, large car park, friendly.
Agent replied · 14 April 2026
Hello Emrah. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleGreat service from andriana
Agent replied · 14 April 2026
Hiya Philip. We appreciate the kind words. See you again soon.
5/5
GoogleBrilliant store very efficient. Many packing materials made my move nice and easy. And very secure thank you to the young lady Andriana at front desk
Agent replied · 14 April 2026
Thanks for the feedback, Ali! See you again soon.
1/5
GoogleFyi, majority of the CCTV cameras are dummy cameras (there are cctv cameras pointing the the reception, the lift and the carpark only). There are no security alarms on the small locker units as advertised. It is not mandatory to purchase a plastic sheet for the floor but you will be coerced into buying one. Would recommend Cinch storage instead.
5/5
GoogleBrilliant service from the staff at Big Yellow storage in Croydon. 💪🏼🙏 Paula and Mark are super helpful and we always prefer to use this branch …
Agent replied · 15 April 2025
Cheers for the feedback Liselotte. See you soon.
5/5
GoogleChris was amazing! Helped with everything means a lot.
5/5
GoogleSuper helpful staff (Gemma) and quick to get setup. Everything was made so easy. Highly recommended.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
