5/5
GoogleVery good professional service. Well done keep it up.
Agent replied · 14 April 2026
Hiya Steve. We appreciate the kind words. See you again soon.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,931 reviews on Google only. Show every review
Google5/5
GoogleAbsolutely Outstanding, Safe, Friendly, Spotless and Seamless! I cannot praise Big Yellow Self Storage in Hove highly enough. From the very …
Agent replied · 14 April 2026
Hey Elena. Cheers for the nice feedback. See you again soon.
5/5
GooglePerfect customer service! Took all the stress away. Thank you very much.
Agent replied · 14 April 2026
Hey Dave. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GoogleGood experience Lisa was great! X
5/5
GoogleI recent started renting a storage locker here. Mike, who assisted me in setting everything up, was helpful, friendly and thorough in his approach.
Agent replied · 14 April 2026
Hiya Jonathan. We appreciate the kind words. See you again soon.
5/5
GoogleExtremely friendly and helpful staff who made checking in simple and easy. Would recommend to anyone looking for a storage unit
5/5
GoogleRating only, no written review.
5/5
GoogleWhat can I say about Dave, an absolute star! He got in early to help me get my contract completed and was very clear and helpful getting my storage room sorted quickly. … More
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from Nick and Joe. Perfect for my business needs
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleTiarn was great and very helpful.
5/5
GoogleEasy to book, and easy to move into. Neil was exceptional in helping me move in and familiarise myself with the way everything works as it was my first time storing with Big Yellow!
5/5
GoogleExcellent service 11/10 wonderful
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Biniam. Thanks for dropping us those stars.
5/5
GoogleI can't thank your staff Max, Sammy and today Lisa enough for my experience. I chose your storage after contacting a couple of companies. From the outset Sammy phoned me at home (whilst I was eating) she offered to phone me back which I thought very understanding. That in itself sold your company to me there and then. I had to use the storage as my home got flooded and at the outset Max and Sammy couldn't be more understanding of my situation. Then coming to your unit for the paperwork etc the following day with my daughter and her girls, everything was explained so well even (my old brain) understood. A lovely gesture too Sammy giving the grandchildren colouring to keep them occupied. They explained about the codes etc to get in and out how I had to make sure I entered codes at the end of each visit to save security coming out. Then when I contacted to end my time with you again very helpful. I emptied the storage today and again the girls so helpful even to my bonus of explaining the money that I had coming back to me. Thankyou so much from the bottom of my heart. You should be very proud to employ such good staff. Thankyou again. Debbie
5/5
GoogleChris was phenomenal with helping me get set up, made the whole process run smooth as anything. Simple, straight forward, would totally recommend Big Yellow Self Storage!
5/5
GoogleEveryone really friendly and helpful and keen for us to have light refreshments! Nick was happy to answer all our questions. Talked through the contract and payments thoroughly. Really nice team, reassuringly professional.
5/5
GoogleGreat service. Especially Andy who assisted a lot during storage and was clear in communication
5/5
Googlegreat service, receptionist Jill was lovely, if I need a storage room again will definitely come here!
5/5
GoogleVery professional and friendly.
5/5
GoogleI have witnessed my friend being wonderfully supported by the staff at Big Yellow Self Storage, Old Shoreham Road, Hove. They are so kind and dedicated and go out of their way to help. I would definitely recommend using this facility to store your belongings.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
