How many reviews does Big Yellow Self Storage Co Ltd have?

Big Yellow Self Storage Co Ltd has 5,936 reviews across its 15 offices, rated 4.7 out of 5 overall: 5,933 on Google, 2 on Facebook, 1 on Yell.

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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

Q: Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town. Beckenham: 1 Croydon Road, Beckenham, BR3 4AA. Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA. Bromley: 12 Farwig Lane, Bromley, BR1 3RB. Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA. Cardiff: 65 Penarth Road, Cardiff, CF10 5DL. Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG. Chester: The Printworks, Sealand Road, Chester, CH1 4RN. Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU. Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU. Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD. Enfield: 1 Progress Way, Enfield, EN1 1FT. Hove: 270A Old Shoreham Road, Hove, BN3 7EG. London (100 The Highway): 100 The Highway, London, E1W 2BX. London (400 Wick Lane): 400 Wick Lane, London, E3 2JG. Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB.

4.7

★★★★★ Excellent

5,936 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.

4.7 / 5

5,933

Reviews on Google

All 15 offices

5.0 / 5

Reviews on Facebook

All 15 offices

5.0 / 5

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,931 reviews on Google only. Show every review

5/5

Google

Very helpful! Easy process.

Louisa · 14 August 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hiya Louisa. We appreciate the kind words. See you again soon.

5/5

Google

Rating only, no written review.

Faith · 14 August 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hi Faith. Thanks for dropping us those stars.

5/5

Google

Customer service is great.

Gabriel · 14 August 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for the feedback, Gabriel! See you again soon.

4/5

Google

Rating only, no written review.

T · 14 August 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hey T, thanks for the stars!

5/5

Google

Rating only, no written review.

Pedro · 14 August 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thanks for the review, Pedro.

5/5

Google

Gemma @beckenham branch gave me excellent customer experience. On Tue 22/07/25 though she was the only one working, she went above and beyond be resolving a last minute complication.

I · 14 August 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Hiya I. We appreciate the kind words. See you again soon.

5/5

Google

Karen and Gemma were so helpful, answered all the questions I had and made the process so smooth! Thank you so much ladies!!

Alex · 14 August 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thanks for the feedback, Alex! See you again soon.

5/5

Google

Very helpful, calm and kind customer service workers

David · 14 August 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

We appreciate the feedback, David. Hope to see you again soon.

5/5

Google

Rating only, no written review.

REDI · 14 August 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thanks for such a good star rating. The team will be happy to see this.

5/5

Google

Friendly, fast and professional. Thanks for making this process hassle free.

Chris · 14 August 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thanks for the review, Chris. Have a great day.

5/5

Google

Service always great, team really helpful!

Karem · 14 August 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Nice to hear from you Karem. Sounds like you had a great experience. Take care.

5/5

Google

Sandra was absolutely amazing, great to chat with and very helpful

Kory · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Thanks for the review, Kory. Have a great day.

5/5

Google

Super helpful team! Nothing was too much trouble for Kelsey, who talked me through everything I needed to know. The whole place is clean, secure and clearly very well looked after and maintained. If you're in need of storage I'd highly recommend Big Yellow in Hove. ⭐⭐⭐⭐⭐

Hannah · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hey Hannah. Thanks for sending that review over. We always welcome feedback. Have a great day.

5/5

Google

The team at Big Yellow Hove are fantastic. Sandra was incredibly accommodating and took the stress out of a big international move. The climate controlled facilities are spotless and modern. I feel secure leaving my belongs here. Thank you! Highly recommend this location.

Amy · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hello Amy. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!

5/5

Google

Great storage unit, Patrick was lovely and very helpful :)

Kathryn · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hello Kathryn. Thanks for the feedback. The team will be happy to read this.

5/5

Google

Rating only, no written review.

David · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hi David. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.

5/5

Google

Really nice facility. Very clean. Staff (Kelsey and Patrick) are absolutely lovely and really helpful.

Alice · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hiya Alice. We appreciate the kind words. See you again soon.

5/5

Google

kelsey was very helpful and a delight to work with.

Jack · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Nice to hear from you Jack. Sounds like you had a great experience. Take care.

5/5

Google

From the moment I arrived everyone at the front desk was extremely friendly and helpful, going above and beyond, and were really understanding as we’d had a terrible moving van experience. Cannot recommend enough. They were also able to put me in contact with trusted local movers for when I take my items out of storage.

Laurence · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Cheers for the feedback Laurence. See you soon.

5/5

Google

I dealt with Sandra today who was absolutely lovely and I would highly recommend this service. The storage was not very expensive either!

Matthew · 14 August 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hey Matthew. Cheers for the nice feedback. See you again soon.

5/5

Google

Lovely staff, always helpful. The place is always spotless.