5/5
GoogleGreat experience and very helpful staff
Agent replied · 14 April 2026
Hiya Sian. We appreciate the kind words. See you again soon.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,931 reviews on Google only. Show every review
Google4/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hey Samuel. If you're happy, we're happy. See you soon.
5/5
GoogleEasy check in, great prices and secure storage. Friendly staff!
Agent replied · 10 September 2025
Thanks for the feedback, Charlotte! See you again soon.
5/5
GoogleJeff was very helpful checking us in, we will certainly use these guys again
Agent replied · 10 September 2025
We appreciate the feedback, Mike. Hope to see you again soon.
5/5
GoogleI visited the store to enquire as it’s local to me and I was greeted by the friendly Andriana. She answered all my questions and came across very professional and knowledgeable. I would not hesitate recommending the Enfield branch to anyone.
Agent replied · 14 April 2026
Nice to hear from you Christos. Sounds like you had a great experience. Take care.
5/5
GoogleI received a brilliant service from Andriana she is very welcoming and knowledgeable. Great asset to the company top service.
Agent replied · 14 April 2026
Cheers for the feedback H. See you soon.
5/5
GoogleAndriana has been brilliant honestly top tier service. Quick, stress free and knowledgeable. Thank you for your help 5*
Agent replied · 14 April 2026
Hey Saz. Cheers for the nice feedback. See you again soon.
5/5
GoogleAn extremely professional and expedient service from the team and special thanks to Andriana for her support in making the whole process frictionless and very pleasant. Will definitely be back when we need storage again! Thanks all!
Agent replied · 14 April 2026
Hello Nick. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleTop service as usual , Andriana very helpful and professional staff member.
Agent replied · 14 April 2026
Hello Danny. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleVery friendly andriana helped us with our move. Best service recieved
Agent replied · 14 April 2026
Hiya Cancan. We appreciate the kind words. See you again soon.
5/5
Googlecan’t say enough great things about this storage company, especially thanks to Andriana! From the moment I walked in, she made the entire process smooth, easy, and stress-free. She was incredibly professional, knowledgeable, and took the time to answer all my questions with patience and clarity. What really stood out was how friendly and genuine she was, Andriana truly made me feel like a valued customer. The facility itself is clean, secure, and well-maintained, but it’s the top-notch customer service from people like her that really sets this place apart. Highly recommend this storage company, and if you get the chance to work with Andriana, consider yourself lucky!
5/5
GoogleClean and convenient storage, flexible policies + stellar service from Jonny and the team. It has been a game changer during our renovation project.
Agent replied · 14 April 2026
Thanks for the feedback, Gianluca! See you again soon.
5/5
GoogleJonny always great when buying boxes for my business.
Agent replied · 14 April 2026
Hello Eric. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleThe team at the Enfield branch were so helpful and accommodating at every stage of our storage move-in, especially Jonny who graciously answered my many, many questions on what was a very busy morning! The reservation process was really easy and all done online, and the whole experience was the smoothest part of our international move. The facility is clean, well organised, and well managed. Would recommend.
Agent replied · 14 April 2026
Thanks for the review, Catherine. Have a great day.
5/5
GoogleChris at bow yellow storage was incredible. Made it a stress free process. Helped explain everything perfectly . Deserves a medal !!! Thanks again
Agent replied · 14 April 2026
Hello Ryan. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleEverything was absolutely perfect! From making booking to check in. Customer service is brilliant! Would recommend to everyone!
Agent replied · 14 April 2026
Hiya Inga. We appreciate the kind words. See you again soon.
5/5
GoogleFantastic service as ever at BY Bow!
Agent replied · 14 April 2026
Hello Mixology. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Victor. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the review, Hamza.
5/5
GoogleGreat service. Reena was very helpful and explained everything thoroughly. She answered all of our questions and provided great guidance. Amazing.
Agent replied · 14 April 2026
We appreciate the feedback, Nora. Hope to see you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
4/5
Googlehood storage room
Agent replied · 14 April 2026
Thanks Yee. We'll pass your kind words onto the team. Have a great day.
5/5
GoogleWorked well job done no hassle
Agent replied · 14 April 2026
Hello Dale. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleNeil looked after our contract and could not have been more helpful. Very happy doing business with Big Yellow, and satisfied with the solution they have provided.
Agent replied · 14 April 2026
Hello Jeff. Thanks for the feedback. The team will be happy to read this.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
