5/5
GoogleAmazing service, very friendly staff and clean storage rooms
Agent replied · 14 April 2026
Hey Dana. Thanks for sending that review over. We always welcome feedback. Have a great day.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,931 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the stars, Zoe. We are always on the lookout for feedback. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the feedback, Simran. We're happy to hear you had a good experience. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Megan. We're happy that you are happy.
5/5
GoogleGreat staff. Amazing atmosphere and polite people. All facilities available. Smooth wheelchair access as well. Very well organised .
Agent replied · 14 April 2026
Hello Tripti. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleJames was incredibly helpful and made the entire process super simple and easy.
Agent replied · 14 April 2026
Hello Shaan. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleExcellent service and easy process
Agent replied · 14 April 2026
Hiya Vishesh. We appreciate the kind words. See you again soon.
5/5
GoogleEasy access, very clean facility, good security. Very happy, was perfect for our needs. Helpful and polite staff.
Agent replied · 14 April 2026
Thanks for the feedback, Paul! See you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi M. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Charlotte. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the review, Memate.
5/5
GoogleMet Poppy today to book a space at BY Storage. Very friendly, informative and helpful. Needed a last minute room change which was no issue. Very good customer service and would highly recommend. Also spoke to Neil a few days ago to arrange the booking who was also very lovely and informative and helpful. Which shows its a good culture of giving good service at BY Storage. Would highly recommend using them for your Storage needs.
Agent replied · 14 April 2026
Thanks for the review, Danny. Have a great day.
5/5
GoogleCalled in to see James and Sian. Very professional and friendly!
Agent replied · 14 April 2026
Nice to hear from you Tony. Sounds like you had a great experience. Take care.
5/5
GoogleBest storage place in Cardiff, very friendly staff!
Agent replied · 14 April 2026
Cheers for the feedback Binda. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleVery helpful, friendly and efficient service, Karen & Gemma couldn’t have been nicer. Storage facility is great, clean, very well organised and very security conscious. I would highly recommend.
Agent replied · 14 April 2026
Hey Lisa. Cheers for the nice feedback. See you again soon.
5/5
GoogleSuper friendly staff- all worked perfectly
Agent replied · 14 April 2026
Hey Susanne. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GoogleVery efficient, helpful and knowledgeable. Well done!
Agent replied · 14 April 2026
Hello Rod. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleGreat experience at Beckenham Big Yellow. Andy was very helpful and made everything easy. All the staff are friendly, professional, and always ready to help. Highly recommend!
Agent replied · 14 April 2026
Hiya Ramesh. We appreciate the kind words. See you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Amanda. Thanks for dropping us those stars.
5/5
GoogleGreat, friendly staff. Quick check in process. Thanks
Agent replied · 14 April 2026
We appreciate the feedback, Claire. Hope to see you again soon.
5/5
GoogleAndy, Gemma and Karen were super lovely! They were all incredibly friendly and helpful :)
Agent replied · 14 April 2026
Nice to hear from you Renae. Sounds like you had a great experience. Take care.
5/5
GoogleSuper happy with this storage place! The unit is really clean, easy to get to, and I know my belongings are safe. The staff are super nice especially Gemma who was fantastic and made the whole process simple. Definitely recommend!
Agent replied · 14 April 2026
Hey Shayshay_roblox. Cheers for the nice feedback. See you again soon.
5/5
GoogleVery smooth check-in process! Andy was fantastic, very friendly and helpful.
Agent replied · 14 April 2026
Hello Toby. Thanks for the feedback. The team will be happy to read this.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
