Trusted Agent profile
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Showing 5,931 reviews on Google only. Show every review
5/5
GoogleFrom Getting a price to clocking in was very smooth process - and no hassle in extending hours extra bonus was zip van was available on site as well very handy indeed I was served by Chris today Gold Star ⭐
Cheers for the feedback We. See you soon.
5/5
GoogleAnthony has been amazing
Hey Eddie. Cheers for the nice feedback. See you again soon.
5/5
GoogleRating only, no written review.
Hi Aya. Thanks for dropping us those stars.
5/5
GoogleIt's such a stressful experience moving and putting things into storage but would like to thank the staff member POPPY for all her help, beautiful name for such a beautiful lady thank you queen x
Hey Zulifah. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GoogleNice Self Storage! Safe and Clean! Henry is very nice and very patient. He also offered me a discount. The most important thing is that I forgot to bring my guitar, and he helped me bring it over. Thank you, Henry!
Hello Sherry. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleGreat reception Understand customers
Hello Miriam.m. Thanks for the feedback. The team will be happy to read this.
4/5
GoogleReally great service if you’re looking for a safe place to store valuables while moving homes. 🌟 The only catch is that bookings are monthly only with no weekly extensions, so a little bit of pre-planning is required. …
Hello Sreedevi. Thanks for the kind words. See you again soon.
4/5
GoogleRating only, no written review.
Thank you very much P. We'll let the team at Big Yellow Self Storage Bow know they are doing a good job.
5/5
GoogleHave used Big Yellow Bow as a small business for the past 5 years. The team are very helpful and make it so easy to manage logistics such as sending and receiving parcels. Would highly recommend this location for businesses that need storage as well as delivery and collection services.
Thanks for the feedback, Zara! See you again soon.
5/5
GoogleIts ok
We appreciate the feedback, Daniel. Hope to see you again soon.
5/5
GoogleHenry was lovely and really grateful for his help.
Thanks for the review, George. Have a great day.
5/5
GoogleSmooth check in and great communication. Kathryn was extremely helpful in getting everything set up for me within a few days!!
Hello Ciaran. Thanks for the feedback. The team will be happy to read this.
5/5
GooglePaula was really helpful and sorted so many things for us.Thanks great service
Hiya Aslam. We appreciate the kind words. See you again soon.
5/5
GoogleThe best storage unit in South London, the staff are always happy and Mark who was always supportive and even when I asked a million and one questions he didn’t show any frustration but happily answered and made me feel at ease, he even …
Thanks for the feedback, Latz! See you again soon.
5/5
GoogleA huge thank you to Mark and Laquann at Big Yellow for their hospitality and support throughout this booking. I am truly grateful for their patience because they’ve made this process so much easier and convenient.
5/5
GoogleAmazing staff, who go over and above to suit your needs. A bonus is they’re all very friendly!
Thanks for the review, Seraiah. Have a great day.
5/5
GoogleRating only, no written review.
Thanks for the review, Alice.
3/5
GoogleOk DWITSOTT
5/5
GoogleBig thank you to Mark, this is the second time I’ve come in to set up a storage unit and he’s always friendly, approachable and very informative. Whenever I come to my unit he always says hello and is happy to have a friendly conversation. …
Nice to hear from you Aaliyah. Sounds like you had a great experience. Take care.
5/5
GoogleWhat a gr8 facility, perfect for storage of my items. Sian was very polite, professional, and knowledgeable, nothing was to much trouble a true asset to Big yellow well done 👏 …
We appreciate the feedback, Simon. Hope to see you again soon.
5/5
GoogleExcellent experience with big yellow. Poppy was excellent from start to finish. Cheerful and calm in a stressful time. Like the flexibility BY offers too.
Thanks for the review, Anna. Have a great day.
5/5
GoogleI had such a wonderful experience at Big Yellow! Sian was incredibly friendly and super helpful throughout the whole process. They offer a variety of storage services, I can buy boxes and tape right there. It made everything so easy!
Nice to hear from you Baro. Sounds like you had a great experience. Take care.
5/5
GoogleCheck in’s quick, took less than 10 minutes with the paperwork. Marcus is really helpful and gave us a tour of the storage, answered all the questions.
Cheers for the feedback Giridhar. See you soon.
5/5
GoogleExtremely fast and helpful with my last minute storage needs!
Hey Ieuan. Cheers for the nice feedback. See you again soon.
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London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town:
