Trusted Agent profile
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Showing 5,931 reviews on Google only. Show every review
5/5
GoogleVery easy procedure to follow, both for check-in and check-out. Staff are very helpful and friendly. The removals company (Fat Cat Removals), they recommend/refer to was also exceptional.
Hey Zacharias. Cheers for the nice feedback. See you again soon.
4/5
GoogleIt was a really great storage unit great service the lady that helped us was amazing
Thanks for the glowing feedback, Sandsmith. We'll be sure to share that with the team.
5/5
GoogleRating only, no written review.
Hi Alex. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleThe only storage place to use
Thanks for the review, Tim. Have a great day.
5/5
GoogleAmazing customer service. Can't fault the staff at all.
Hello Dan. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleStreaming polite and helpfulC
Hello Terry. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleI had such a positive experience with Big Yellow Storage in Poole thanks to Michelle and Joely. From the moment I enquired, they were incredibly helpful, friendly, and professional. They even went the extra mile to price match, which made a … More
Hiya Joanne. We appreciate the kind words. See you again soon.
5/5
Googleone word: michelle
Thanks for the feedback, Roman! See you again soon.
5/5
GoogleUsed them before and always found them to be reasonable, Joely was really helpful and took a lot of time to explain the finer details of the building and contract.
We appreciate the feedback, Jessica. Hope to see you again soon.
5/5
GoogleAmazing service from Max and Lisa, they are absolutely brilliant. The storage is very good value for it's price.
Thanks for the review, Zoltán. Have a great day.
5/5
GoogleGreat customer service, thanks Max and Lisa !
Nice to hear from you Tyanne. Sounds like you had a great experience. Take care.
5/5
GoogleWe had a brilliant experience when we had our check-in at Big Yellow in Colchester. Lisa, who helped us with the whole process, was lovely, friendly, helpful and … More
Cheers for the feedback James. See you soon.
1/5
GoogleVery expensive. No rubbish bin even They charge extra for everything …
5/5
GoogleGreat, flexible, and friendly service (by David)
Thanks for the review, Filip. Have a great day.
5/5
GoogleVery positive experience. The facilities are tidy and clean. Always pleasantly quiet during my visits (and even at slightly busier times it still felt rather quiet). …
Cheers for the feedback Luca. See you soon.
5/5
GoogleReally convenient and staff Nadir is very helpful and patient! Would recommend to my friends!
Nice to hear from you Isabella. Sounds like you had a great experience. Take care.
5/5
Googlehad great experience with them while moving between two homes. helpful staff members. safe and clean storage space.
Hey Cihan. Cheers for the nice feedback. See you again soon.
1/5
GoogleVery expensive. As a customer You will be monitored as you are in a prison. Store manager is awfully disrespectful. He should be removed . The other staff are fine. Not recommended
4/5
GoogleVery convenient storage space.
Great to hear from you игорь. We appreciate you taking the time to write that review.
5/5
GoogleBrilliant service, super easy to use and Jonny on reception was always super helpful!
Hey Aaron. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GoogleAndriana was the most helpful person even though she was extremely busy with another customer when I arrived. She still managed to help me with my enquiry and explained everything. On the day I arrived to use my storage container the gentleman Johnnie was also very helpful. He even made me a cup of tea and didn't rush me. All I can say is from start to finish the staff at Big Yellow in Enfield were 1st class. Thankyou so much.
Cheers for the feedback Jackie. See you soon.
5/5
GoogleSarah provided great customer service service!
Hey Arthur. Cheers for the nice feedback. See you again soon.
5/5
GoogleRating only, no written review.
Hey Emel. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
5/5
GoogleRating only, no written review.
Hi Verona. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town:
