5/5
GoogleThe most friendly staff , from phone call to unit handing over , flawless
Agent replied · 14 April 2026
Thanks so much for the review Thelittlea.r.k. We are over the moon you had such a great experience with us.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,931 reviews on Google only. Show every review
Google5/5
GoogleKathryn was a great help through the whole process!
Agent replied · 14 April 2026
We are so happy to hear you are happy Daniela. Thanks for sharing your experience.
5/5
GoogleExcellent customer service. Nice and friendly staff . Highly recommended
Agent replied · 14 April 2026
On behalf of your local store team, thank you Earl for leaving such a positive review about your experience.
5/5
GoogleI have used big yellow a few times and always a great experience.I would like to thank Mark for his amazing customer service .
Agent replied · 14 April 2026
Thank you so much Jennifer. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the feedback, Matthew. We're happy to hear you had a good experience. See you soon.
5/5
GoogleA big thank you to Mark for his assistance and humour that made the process lighter in the midst of a stressful move.
Agent replied · 14 April 2026
Hello Maggie. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Vlad. We're happy that you are happy.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Emon. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleThanks to Paula and Kathryn, I’ve had an amazing experience here. They really care about their customers, 10/10 customer service! Would definitely recommend this storage service to friends and family.
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
4/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Akuah. Thank you for the kind review. Glad we could be of service. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hello Erika. Looks like you dropped us some stars. We appreciate the feedback. See you soon.
5/5
GoogleOutstanding service here. Sian looked after us expertly and made the whole process much easier than I'd imagined. 10/10.
Agent replied · 14 April 2026
Thanks for the feedback, Jamie! See you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the stars, Khal. We are always on the lookout for feedback. See you soon.
5/5
GoogleFriendly staff and good facility. Marcus took the time to explain everything to me in a thorough manner, and provided great service! Thank you 🙌🏾 …
Agent replied · 14 April 2026
Thanks so much for the review Zee. We are over the moon you had such a great experience with us.
5/5
GoogleSuper convenient location and extremely friendly. Very easy to open and close storage account. Very clean facilities and well-secured. Strongly recommended
Agent replied · 14 April 2026
We are so happy to hear you are happy J. Thanks for sharing your experience.
5/5
GoogleSian was very helpful and attentive
Agent replied · 14 April 2026
On behalf of your local store team, thank you Jasmine for leaving such a positive review about your experience.
5/5
GoogleVery good service. Professional and friendly
Agent replied · 14 April 2026
Hello Kevin. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleGemma made the check-in experience really easy. She was super helpful and friendly! Feels like a secure storage location.
Agent replied · 14 April 2026
Thanks so much for the review Tiago. We are over the moon you had such a great experience with us.
5/5
GoogleClear instruction and helpful customer service. Have used before and would use again.
Agent replied · 14 April 2026
We are so happy to hear you are happy David. Thanks for sharing your experience.
5/5
GoogleVery good service from the team at Beckenham, they were helpful in deciding which size unit I needed for my items.
Agent replied · 14 April 2026
On behalf of your local store team, thank you Virginia for leaving such a positive review about your experience.
5/5
GoogleWe have had a storage facility here for just over a year. The service has always been absolutely excellent. Jason and Patrick are great - helpful, cheerful and thoroughly professional. We have just downsized from a 50sqft to a 20sqft. The advice we received was excellent and the new storage cupboard is exactly what we want. Thoroughly recommended!
Agent replied · 14 April 2026
Cheers for the feedback Nicholas. See you soon.
5/5
GoogleHelpful
Agent replied · 14 April 2026
Hey Emre. Cheers for the nice feedback. See you again soon.
5/5
GoogleAbsolutely amazing customer service all round. Patrick's help was brilliant. If you need storage I highly recommend going to speak with them.
Agent replied · 14 April 2026
Hey Simon. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GooglePatrick could not have been more helpful in setting us up as first time users
Agent replied · 14 April 2026
Hello Ian. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
