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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,936 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,933

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,931 reviews on Google only. Show every review

5/5

Google

Great experience, everything went as smoothly as I'd hoped and the staff were helpful and fun :)

OC · 30 November 2025 · Big Yellow Self Storage Co Ltd Brighton

Agent replied · 28 December 2025

We are so happy to hear you are happy Oc. Thanks for sharing your experience.

5/5

Google

Great service and super friendly team

Tom · 30 November 2025 · Big Yellow Self Storage Co Ltd Brighton

Agent replied · 28 December 2025

On behalf of your local store team, thank you Tom for leaving such a positive review about your experience.

5/5

Google

Good place for keep my all stuffs in here! Nadir is very nice and helpful! Very patient with explaining everything details

Jingyu · 28 November 2025 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 28 December 2025

Thanks so much for the review Jingyu. We are over the moon you had such a great experience with us.

5/5

Google

Excellent customer service Couldn't of been more helpful. Would fully recomend.

Graeme · 28 November 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 28 December 2025

Thank you so much Graeme. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

Staff were very friendly and helpful. Would recommend!

James · 28 November 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 28 December 2025

Hello James. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

I had a brilliant experience at Big Yellow recently. A special shout out to James, Sian and Marcus, who were outstanding from start to finish. They took the time to help me work out exactly what size storage unit I needed and were incredibly patient while I went back and forth making decisions. The front-of-house team were friendly, professional and genuinely helpful, which made the whole process so much easier. Excellent service all round, highly recommended!

Daryl · 28 November 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 28 December 2025

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Poppy was very helpful -thanks

Jac · 28 November 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 28 December 2025

Hi Jac. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

Rating only, no written review.

Vic · 28 November 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 28 December 2025

Hi Vic. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.

5/5

Google

Used the storage unit for an extended period. Always good service and very polite. Good location and highly recommended. James at reception was very helpful when setting the account up and closing down etc.

Thomas · 28 November 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 28 December 2025

Hello Thomas. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

Just got a storage space excellent service,, brilliant staff ,I saw Adriana,,super friendly and professional,,,great value,, recommended

Mark · 28 November 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 28 December 2025

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

Booking in over the phone and Check-in on-line was a seamless and smooth process friendly Receptionist Andriana who checked in us in onsite. Thank you

L · 28 November 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 28 December 2025

Thanks so much for the review L. We are over the moon you had such a great experience with us.

5/5

Google

Andriana provided excellent customer service explained process and very efficient. Asset to the company

Adrian · 28 November 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 28 December 2025

We are so happy to hear you are happy Adrian. Thanks for sharing your experience.

5/5

Google

Andriana provided phenomenal customer service. Very knowledgable and easy access

Richard · 28 November 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 28 December 2025

On behalf of your local store team, thank you Richard for leaving such a positive review about your experience.

5/5

Google

Andriana and Jonathan were great and the check-in was straight forward.

Doyin · 28 November 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 28 December 2025

Thank you so much Doyin. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

I recently hire Man And van Enfield they recommend big storage in Enfield I am very happy with them thank you very much for good recommendation. Always need people recommend local business to each other. Well done, guys

Damanshar · 28 November 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 28 December 2025

Hello Damanshar. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

Perfect place. Patrick helped so much and made it so easy. Legend.

Luke · 28 November 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 28 December 2025

Hello Luke. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

Great facility, clean, bright and easy access. Staff on front desk always super helpful. Would recommend.

Gabbi · 28 November 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 28 December 2025

Thank you so much Gabbi. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

i have been to the site in hove twice and greeted by patrick. he showed me multi options, expressed the relaxed approach to choices and on going use and filled me with nothing but confidence that my belongs would be safely stored in a clean dry secure and well managed facility. very reasonably priced , a very happy customer. thankyou patrick & Sandra and big yellow 10/10

Lewis · 28 November 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 28 December 2025

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Amazing service facility and staff

Russell · 28 November 2025 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 28 December 2025

Hi Russell. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

I called and lee invited me to see the storage rooms he was very friendly to me and my kids he was super efficient and got me a really good price thanks would defo recommend

Ben · 28 November 2025 · Big Yellow Self Storage Co Ltd Chelmsford

Agent replied · 28 December 2025

Thanks so much for the review Ben. We are over the moon you had such a great experience with us.

5/5

Google

Great service ! Big thank you to the guys who helped me out.

Ian · 28 November 2025 · Big Yellow Self Storage Co Ltd Chelmsford

Agent replied · 28 December 2025

We are so happy to hear you are happy Ian. Thanks for sharing your experience.

5/5

Google

Rating only, no written review.

Matt · 27 November 2025 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 26 January 2026

Thanks for dropping us those stars Matt. We're happy that you are happy.

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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