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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,898 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,895

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,893 reviews on Google only. Show every review

4/5

Google

Useful and safe storage facility as always, and well maintained. Thank you.

Devdutt · 14 February 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Thanks for the glowing feedback, Devdutt. We'll be sure to share that with the team.

4/5

Google

Good service and organised

Ghassan · 14 February 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Hey Ghassan, we appreciate the positive feedback. We'll share that with the team. See you soon.

5/5

Google

Great start on boarding with Mark and Paula! A great mix of professionalism and banter. Mark made sure I knew everything I needed to know to use their facilities. Looking forward to a great long term relationship with the team.

Christine · 14 February 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

On behalf of your local store team, thank you Christine for leaving such a positive review about your experience.

5/5

Google

Excellent service and great people for helping out my mother.

Daren · 14 February 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Thank you so much Daren. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

Rating only, no written review.

Abbeba · 14 February 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Thanks for such a good star rating. The team will be happy to see this.

5/5

Google

amazing service! would definitely recommend

S · 14 February 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Hello S. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

4/5

Google

Great place. Staff are informative and was out within an hour

Wee · 14 February 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Hello Wee, it is lovely to hear you had such a good experience. We’ll pass your feedback onto the team. See you soon.

5/5

Google

Dave was awesome 🤩 thanks Dave!! …

Kelly · 14 February 2026 · Big Yellow Self Storage Co Ltd Chelmsford

Agent replied · 14 April 2026

Thanks so much for the review Kelly. We are over the moon you had such a great experience with us.

5/5

Google

Got a space for the next day, smooth introduction and friendly manner by Marcus. All set up and ready to go now! Thankyou!

Lauren · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Rating only, no written review.

Tudor · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hi Tudor. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.

5/5

Google

Rating only, no written review.

Bokan · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for such a good star rating. The team will be happy to see this.

5/5

Google

Sian and James were amazing! Thankyou for your help! xx

Daisy · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hi Daisy. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

Great experience. James quality guy. Saved me some money

Gareth · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

We are delighted to read your review Gareth. We don’t take positive feedback for granted, so huge thanks.

5/5

Google

Sian and the staff are great at the store. Very helpful and friendly

Salon · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

Excellent storage at a good price. Staff have always been very helpful. Recommend it highly.

Dyfed · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

I’ve had a great experience with Big Yellow Storage. The site is extremely secure, with controlled access, clean units, and proper monitoring in place, which gives real peace of mind when leaving anything valuable. The staff are genuinely friendly and approachable, nothing is too much trouble, and they make the whole process straightforward from the moment you walk in. Pricing is clear, the facilities are well‑maintained, and moving in and out is simple thanks to good layout and easy parking. Overall, it’s a reliable, professional storage option that does exactly what you need without any hassle.

Andrew · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks so much for the review Andrew. We are over the moon you had such a great experience with us.

5/5

Google

Rating only, no written review.

Dai · 14 February 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hi Dai. Thanks for dropping us those stars.

5/5

Google

Absolutely amazing. The team have been so supportive & helpful 😀 …

Dee · 14 February 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thank you so much Dee. We’re genuinely grateful you have taken the time to leave such a positive comment.

1/5

Google

Gave 2 weeks notice before I moved my things out, was still charged for another month. Took over a week to get my money back. Decent facility, friendly staff, badly run. 1/10, would not recommend to a friend.

Kevin · 14 February 2026 · Big Yellow Self Storage Co Ltd Hove

5/5

Google

Really great experience with Big Yellow Storage. Sandra and Patrick could not have been more helpful. Thank you for friendly reception and help

Ant · 14 February 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Thank you so much Ant. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

Sandra and Patrick were super helpful, accommodating and always on hand to help! Highly recommended

Alex · 14 February 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hello Alex. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

The place is great, all my items where in great shape, as i have left them, great service, great help from sandra. Overall 5 stars.

Sahil · 14 February 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Great experience and would highly recommend. The in house team Patrick and Sandra are super helpful and customer service is fantastic. A very easy and stress free process

Rivern · 14 February 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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