5/5
GoogleMichelle was very helpful and informative.
Agent replied · 14 April 2026
We are so happy to hear you are happy Karen. Thanks for sharing your experience.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,893 reviews on Google only. Show every review
Google5/5
GoogleExcellent Customer Service
Agent replied · 16 April 2026
On behalf of your local store team, thank you Akinwumi for leaving such a positive review about your experience.
5/5
GoogleWe turned up without an appointment today and were helped by Tracy, she set us up with a 50 sq ft container and walked us through the process, then took us up to our storage area. Big yellow seems organised and the storage area is clean and secure. Tracy was so helpful and really a delight to deal with.
Agent replied · 16 April 2026
Thank you so much Al. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleArranged storage at Big Yellow in Edinburgh today. Tracy was fantastic and a joy to deal with. Set it up for us on the spot and was able to get two loads in on the same day. Brilliant.
Agent replied · 16 April 2026
Hello Andy. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleAbsolutely amazing service by Deji If I have another son I will name him Deji …
Agent replied · 16 April 2026
Thanks so much for the review Adrian. We are over the moon you had such a great experience with us.
5/5
GoogleDeli had been really helpful when I came to downsize my storage space, he was so kind to help me to move stuff and sort out the paper work. Much appreciated for everything he had done today.
Agent replied · 16 April 2026
We are so happy to hear you are happy Catherine. Thanks for sharing your experience.
5/5
GoogleReally good experience at Big Yellow Storage Wapping. Deji and Raphael were super helpful and made the whole booking process easy from start to finish. The storage unit was clean, tidy, and exactly what I needed. …
Agent replied · 26 January 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleGreat value and very friendly, helpful staff
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleAbsolutely fantastic customer service! Lisa and Max were incredibly helpful, helped me to understand what I needed and worked out the best deal for my needs and budget. Really appreciated.
Agent replied · 16 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleSo helpful nothing is a problem. So easy to get what you need
Agent replied · 16 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleI was recommended this for my storage needs.... Really helpful group of people, everyone I spoke to, from initial phone …
Agent replied · 16 April 2026
Thanks so much for the review Jane. We are over the moon you had such a great experience with us.
5/5
GoogleSince late 2025 Big yellow has been a great help getting through compliance and ensuring I have the right size unit for my business. Im a new start up and they have made the process easy to use with late night access and at hand to help …
Agent replied · 16 April 2026
We are so happy to hear you are happy Simon. Thanks for sharing your experience.
5/5
GoogleStaff very friendly and helpful. Place is clean, well organised and secure. Price is good with the offer ! After the offer, the price is quite high but I feel that my things are safely stored. Well recommended!
Agent replied · 16 April 2026
Thank you so much Beverley. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleAmazing place the staff are really friendly and helpful
Agent replied · 16 April 2026
On behalf of your local store team, thank you Katie for leaving such a positive review about your experience.
5/5
GoogleLovely staff and sorted everything on time for my family moving stuff in
Agent replied · 16 April 2026
Thanks so much for the review Jenna. We are over the moon you had such a great experience with us.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the review, Ellisa.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleExcellent service, very friendly and helpful
Agent replied · 16 April 2026
We are so happy to hear you are happy Patricia. Thanks for sharing your experience.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for dropping us those stars Oğuzhan. We're happy that you are happy.
5/5
GoogleGreat experience, everything went smoothly. Helin in particular was amazing and very helpful throughout.
Agent replied · 16 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleEverything is VERY well organised! The place is just behind Lidl: be careful because Google maps will either send you to a different storage company or will mess up the directions in the last mile! The staff is very helpful and will help you choose the volume you need. I certainly recommend Big Yellow Self Storage. The only limit is that it closes quite early in the afternoon (especially during weekend).
Agent replied · 16 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleIt’ll was lovely to go to big yellow storage company and the it was very helpful easy to talk to and finding my room was fairly easy thank you Big yellow storage company
Agent replied · 16 April 2026
Thanks so much for the review Sues. We are over the moon you had such a great experience with us.
5/5
GoogleGood service from Andriana very efficient
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleJohnny and Adriana were so helpful. Basically just walked us through every step and just made it so easy.
Agent replied · 14 April 2026
On behalf of your local store team, thank you James for leaving such a positive review about your experience.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
