How many reviews does Big Yellow Self Storage Co Ltd have?

Big Yellow Self Storage Co Ltd has 5,898 reviews across its 15 offices, rated 4.7 out of 5 overall: 5,895 on Google, 2 on Facebook, 1 on Yell.

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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

Q: Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town. Beckenham: 1 Croydon Road, Beckenham, BR3 4AA. Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA. Bromley: 12 Farwig Lane, Bromley, BR1 3RB. Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA. Cardiff: 65 Penarth Road, Cardiff, CF10 5DL. Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG. Chester: The Printworks, Sealand Road, Chester, CH1 4RN. Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU. Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU. Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD. Enfield: 1 Progress Way, Enfield, EN1 1FT. Hove: 270A Old Shoreham Road, Hove, BN3 7EG. London (100 The Highway): 100 The Highway, London, E1W 2BX. London (400 Wick Lane): 400 Wick Lane, London, E3 2JG. Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB.

4.7

★★★★★ Excellent

5,898 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.

4.7 / 5

5,895

Reviews on Google

All 15 offices

5.0 / 5

Reviews on Facebook

All 15 offices

5.0 / 5

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,893 reviews on Google only. Show every review

5/5

Google

Neil is awesome

Madison · 14 March 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thank you so much Madison. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

Neil is awesome!

Dominik · 14 March 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hello Dominik. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

Rating only, no written review.

Summer · 14 March 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hello Summer. Looks like you dropped us some stars. We appreciate the feedback. See you soon.

5/5

Google

Rating only, no written review.

Ryan · 14 March 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for the stars, Ryan. We are always on the lookout for feedback. See you soon.

5/5

Google

Poppy is so lovely and knows her stuff! Great place very safe

Allie · 14 March 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

On behalf of your local store team, thank you Allie for leaving such a positive review about your experience.

5/5

Google

Andy - Gemma, Amazing service! Made the sign up process super clear. Thank you.

Joe · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Hello Joe. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

Andy and Karen have been super helpful. We originally went for a larger sized room but Andy actually recommended we choose a smaller one, so they genuinely care about providing a good service. Highly recommend.

Usman · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Incredibly friendly, helpful and efficient. Clean facilities and equipment

Scott · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Hi Scott. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

So organised, efficient and professional. This is the 2nd time I am using this service.

Karen · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

We are delighted to read your review Karen. We don’t take positive feedback for granted, so huge thanks.

5/5

Google

Rating only, no written review.

Marco · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thanks for such a good star rating. The team will be happy to see this.

5/5

Google

Fast and efficient service - Jacky was very friendly and helpful

Mike · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

Jackie very knowledgeable very very knowledgeable of the company explained everything in detail Jackie and Big yellow Beckenham would definitely come back

Wayne · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Jackie was amazing with check in, very helpful and the service was 10/10, no complaints at all

Stefan · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

On behalf of your local store team, thank you Stefan for leaving such a positive review about your experience.

5/5

Google

Really helpful staff, always happy to give advice if needed. Easy to use, and plenty of space in the car park

Ellie · 14 March 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 14 April 2026

We are so happy to hear you are happy Ellie. Thanks for sharing your experience.

5/5

Google

Very helpful and friendly. Would certainly recommend them.

Jackie · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Very friendly, informative and accommodating Staff. The facilities are clean, bright and secure. Would recommend to anyone looking for this type of storage facility.

Dee · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Thanks so much for the review Dee. We are over the moon you had such a great experience with us.

5/5

Google

Amazing service. Very helpful and professional in explaining everything to me. Plus gave me a really good price.

Kerry · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

We are so happy to hear you are happy Kerry. Thanks for sharing your experience.

5/5

Google

Rating only, no written review.

Myra · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hi Myra. Thanks for dropping us those stars.

5/5

Google

Rating only, no written review.

Fraser · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hello Dam4ri. Looks like you dropped us some stars. We appreciate the feedback. See you soon.

5/5

Google

Patrick was extremely helpful, honest and attentive.

Elizabeth · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

On behalf of your local store team, thank you Elizabeth for leaving such a positive review about your experience.

5/5

Google

Rating only, no written review.

Joy · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Thanks for the stars, Joy. We are always on the lookout for feedback. See you soon.

5/5

Google

Great customer service

Chris · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Thank you so much Chris. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

Rating only, no written review.

Joe · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

We appreciate the feedback, Joe. We're happy to hear you had a good experience. See you soon.

5/5

Google

Patrick and Sandra were incredibly helpful and went above and beyond to make my check in and storage quick, easy and efficient. Very grateful and great- friendly service !

Connor · 14 March 2026 · Big Yellow Self Storage Co Ltd Hove

Agent replied · 14 April 2026

Hello Connor. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
Bromley: 12 Farwig Lane, Bromley, BR1 3RB
Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
Chester: The Printworks, Sealand Road, Chester, CH1 4RN
Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
Enfield: 1 Progress Way, Enfield, EN1 1FT
Hove: 270A Old Shoreham Road, Hove, BN3 7EG
London (100 The Highway): 100 The Highway, London, E1W 2BX
London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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