Trusted Agent profile
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Showing 5,893 reviews on Google only. Show every review
3/5
Googlesame as all big yellows I should think. Disabled friendly and accessible, dog friendly and accessible. Does what it says on the tin basically. This month collected same direct debit twice in a matter of days by mistake. Have apologised and promised to repay by yesterday plus any additional costs incurred when claimed. Good but lost a star for feebleness of explanation.
4/5
GoogleFriendly staff, and reasonable prices. Inside is very clean, laid out clearly and a wide range of storage sizes available. Access to the loading bays can be a struggle sometimes (only three bays) but the rest of the car park is ample, so generally, there is no problem parking. There are also more than enough trolleys to assist loading/unloading. Access is a bit of a pain, right in the middle of town - it can get busy negotiating around it at weekends - but otherwise its simple to find - the huge yellow building is hard to miss! Access to your storage is extremely convenient - simply tap a pre-determined code into a control panel. I guess it could be handy if these visits were emailed to you, to prevent any unauthorised access, or confirm access times, but otherwise, the process is very easy. Repeat business is also very straightforward - from booking the storage requirements online and then paying in person, the storage was immediately available.
5/5
GoogleDid the job with no problems. Friendly service and automatic refund via direct debit when I ended the contract halfway through the month. However it is a bit pricey after the first month and they try to push their own insurance product on you. You can get the insurance cheaper elsewhere.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFriendly and helpful!
4/5
GoogleGreat staff
5/5
GoogleV nice staff
5/5
GoogleProfessional! Always able.
5/5
GoogleReally superb service at this branch from start to finish.
3/5
GoogleTrucks deliver thru Ind. EST. to rear. FORKLIFT FROM 09.30am.
5/5
GoogleBrilliant service Jeff Banks is a credit to the business 👍 …
5/5
GoogleMoving house and this place was spot on for storage and price. Access excellent and lots of trolleys and pallet trucks to help load.
5/5
GoogleNice storage and big to we do lot work with them greencrop move . Steve lunt andy . See soon take care
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London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town:
