5/5
Great staff always friendly, polite and eager to help..
Trusted Agent profile
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Showing 5,893 reviews on Google only. Show every review
5/5
Great staff always friendly, polite and eager to help..
5/5
It's like short circuit meets the shining trying to navigate but all good :-)
1/5
Refund was not on time, it took 20 days to get the money back after no of phone calls n email.
5/5
Great place to store items very good prices for storage . If you are storing fir more than a month it gets cheaper as you get a discount for storing longer.
5/5
Quick and easy set up and check in. Sean was very helpful and explained everything fully. Competitive prices.
5/5
Smooth experience. Affordable payment. Do you have an issue with your belongings? They will help you to sort it. Sure! Thank you for that, John.
5/5
Great facility and great service. John and Gill were very helpful outlining the options and onboarding us quickly.
5/5
Really friendly and helpful team here that made the whole process very easy and efficient. Could definitely recommend if you’re looking somewhere to store your things!
1/5
Wish I could give 0 stars. Poor service. We cleared our unit and because there were no staff on duty to tell that the unit was empty we were charged storage until WE called them to advise.
5/5
Everything works smooth and clear,even the registration process, if you didn't have too much time, like me - you will need max 30min.to pack your stuff there
4/5
Excellent service, very friendly and professional staff that will recommend you what you actually need -- no more, no less. Prices are rather steep, although they often make you offers (eg half price for the first 3 months.
5/5
I thought that the whole process might have been riddled with hitches and inconveniences. Far from it! No problems whatsoever. The whole experience was seemless and the professional, friendly manner of the staff (especially Jill and Grace) was excellent.
5/5
First class facilities and service. Quick and simple(ish) process to get started and get access to your storage unit. Grace did a great job guiding me through the forms (and there are a few) and explaining the key T&Cs carefully. Everything now safely stored
5/5
I had a lovely and easy experience at Big Yellow Self Storage in Edinburgh. The staff were very friendly, in particular Gill. Gill was extremely helpful and made the whole experience stress free. I would highly recommend this service!
4/5
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5/5
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4/5
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5/5
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3/5
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5/5
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5/5
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3/5
Ideal for storage
5/5
Good quality stuff.
5/5
Very good experience dead easy
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London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town: