How many reviews does Big Yellow Self Storage Co Ltd have?

Big Yellow Self Storage Co Ltd has 5,936 reviews across its 15 offices, rated 4.7 out of 5 overall: 5,933 on Google, 2 on Facebook, 1 on Yell.

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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

Q: Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town. Beckenham: 1 Croydon Road, Beckenham, BR3 4AA. Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA. Bromley: 12 Farwig Lane, Bromley, BR1 3RB. Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA. Cardiff: 65 Penarth Road, Cardiff, CF10 5DL. Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG. Chester: The Printworks, Sealand Road, Chester, CH1 4RN. Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU. Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU. Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD. Enfield: 1 Progress Way, Enfield, EN1 1FT. Hove: 270A Old Shoreham Road, Hove, BN3 7EG. London (100 The Highway): 100 The Highway, London, E1W 2BX. London (400 Wick Lane): 400 Wick Lane, London, E3 2JG. Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB.

4.7

★★★★★ Excellent

5,936 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.

4.7 / 5

5,933

Reviews on Google

All 15 offices

5.0 / 5

Reviews on Facebook

All 15 offices

5.0 / 5

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,931 reviews on Google only. Show every review

5/5

Google

Very thorough, offered the cheapest deal, very friendly staff, and straightforward to access and very secure. Would recommend.

William · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

4/5

Google

Finally a big enough place to store my weapon cache, Bit on the steep side with pricing though

Mebeab · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Excellent. Ami was very helpful as this was our first time using you storage facility.Explained all the relative information clearly and professionally and showing us around safely. Many Thanks. Stephen

Stephen · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

4/5

Google

The place is OK. It misses a ramp for Luton Vans and also the alarm system is triggered on too many occasions. Last there is only one size of trollies that does not compare favourably with peers.

G · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Great staff, quick and easy to access storage which is secure. First time using but will definitely use this place again and would recommend.

Martin · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Sophie and Monta were so helpful, kind and professional. Really impressed by this service and how smooth the process was! Thanks so much for making a stressful day a lot less stressful!

Clare · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

4/5

Google

Its okay, however the entire process of obtaining the storage unit is quite a long process, and although a lot can be done on line, your still a long time to get the unit, 40 signatures later, I then had to wait for the manager to approve my padlock, really?? They are always trying to sell you their products, the insurance is ridiculously expensive, works out over £200 a year but if you go on line you can get the same cover for £15 for the year. The boxes they sell are also way over priced so your better ordering from EBAY. And pricing structure on the units is based on demand, so if you can hold off you can get it for half the cost, worth haggling.

RICKY · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Used the place for about a year. Very convenient and a great way to de-clutter. Plenty of choice in size of rooms. Corridors are wide so moving the large trolleys provided is very easy. Staff friendly and let us see a range of room sizes before choosing.

Kevin · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

1/5

Google

PLEASE PLEASE do your research on storage places before you commit to the bigger storage companies. Wish I had been given a bit of advice before we moved a 3 bed house worth of items into Big Yellow. Things worth knowing ahead of committing: 1. Find your own storage contents insurance and have it set up before you move your stuff in. If you don’t, they will insist you take on their insurance on the day you move your things in. Their insurance is a ridiculous monthly cost which we ended up paying for a few months until we found our own. There are quite a few good storage insurance companies around. Make sure they cover vermin - this is what a lot of normal contents insurance don’t cover. Once we had found a much more reasonable insurance company - we went to cancel the insurance with Big Yellow and miraculously they were able to match our new quote and sold us a yarn about how it would be easier to stick with their insurance! Why was it so expensive in the first place? 2. Regular unit price increases - we were given a good deal by John the manager when we moved it. But within 5 months of us having our storage with Big Yellow - they put the prices of the units up. They do this by email, and on a weekly basis so it doesn’t seem much. But when you add it up, it amounts to quite a lot over a year. When I asked Gill about it and explained that we had only been with them for 5 months - she said she’d see what she could do for us but nothing was ever done and she eventually ignored my emails to her on the matter. Then later in the year just before Xmas we received another price increase on our units (by now we had two) - so two fare increases in space of 1 year! I contacted them again about it and asked if they could provide a list of intended dates for price increased so we could prepare our finances for the increases - to which they never responded... I followed up a few times and though they were speaking to me about other matters, they never address my queries on this. The only thing Gill told me was that I had supposedly had a good discount - 41.6666% percent (to be exact!) on our units in the first place! So they way I see it is that they get you in on a supposedly good deal initially and then hike up the prices over the year. Please don’t be fooled. In the end, we hired removal guys and took our storage to a family run business - we have a lovely secure new unit the same size combining the 2 units we had a Big Yellow, for literally a fraction of the price. We are paying £85 a month, with no twice yearly price increases when I think we were paying over £300 a month at big yellow.

Sheryl · 12 June 2021 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Rating only, no written review.

Rimvydas · 12 June 2021 · Big Yellow Self Storage Co Ltd Chelmsford

5/5

Google

Rating only, no written review.

Hugo · 12 June 2021 · Big Yellow Self Storage Co Ltd Chelmsford

4/5

Google

Rating only, no written review.