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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,936 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,933

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 5,931 reviews on Google only. Show every review

5/5

Google

Was able to book a unit at short notice, staff friendly, all very secure, they have trolleys and lifts making it all easy, great accessibility times even out of hours. Very pleased with the service so far

Karen · 11 June 2022 · Big Yellow Self Storage Co Ltd Colchester

3/5

Google

The staff were helpful enough, but the lifts were both out of order. We were on the top floor, and finished up getting stuck in the lift for 20 minutes. There is only a narrow fire escape staircase, impossible to carry large items up it safely. Please rectify this soon.

Jeffrey · 11 June 2022 · Big Yellow Self Storage Co Ltd Colchester

Agent replied · 11 June 2024

Hello Jeffrey Thank you for your review and we apologies for yesterday’s inconvenience you experienced with the lifts at our Colchester store. One of them is now working normally and the other is being attended to. Thank you The Big Yellow Team

5/5

Google

Great service provided, good clean and safe storage with security everywhere. Jeff was extremely helpful and full of knowledge regarding the storage facility.

Alan · 11 June 2022 · Big Yellow Self Storage Co Ltd Chester

4/5

Google

Very good storage in Chester. Much better for out of hours access, plenty of trolleys etc so very well set up. Not the cheapest option but probably the best locally.

O · 11 June 2022 · Big Yellow Self Storage Co Ltd Chester

5/5

Google

ABSOLUTELY BRILLIANT service by Big Yellow Self Storage (Chester) Jeff Banks. Quick responses via email by Jeff Banks and his excellent service made a difficult situation into an extremely easy one. My son studies at the University of Chester, during the national lockdown he had to return home to Los Angeles. Since the University year is finished we had to find storage for my son's belongings and we are over 8000 miles away. Jeff Banks sorted it all out for us to have storage available, and was able to authorize University personnel to move my son's belongings into Big Yellow Self storage in Chester. A big worry initially but communicating with Jeff Banks made it all seem like we were actually there in Chester. Emailing was done at hours which suited both our time zones (us being 8 hours behind GMT). So all THANKS to Jeff for making it so easy and worry free. I am a business owner and good employees are extremely hard to find, Big Yellow Self Storage (Chester) count yourselves extremely fortunate to have someone like Jeff representing you, he is an asset to the company.

Stewart · 11 June 2022 · Big Yellow Self Storage Co Ltd Chester

5/5

Google

Amazing variety of clothing , I was getting kitted out for a wedding suit , the owner was so so helpful let me try on all different sizes until we got everything to match also his advice was gratefully received

Ali · 11 June 2022 · Big Yellow Self Storage Co Ltd Chester

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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