5/5
GoogleWell organised, clearly explained and great customer service.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,931 reviews on Google only. Show every review
Google5/5
GoogleVery efficient friendly service. Clean userfriendly facilities
4/5
GoogleOk location, no fuss with renting a space. Can be expensive with other storage facilities cheaper but not in this easily accessible location.
5/5
GoogleGood Lads. Felt safe in the storage place for over 2 years. Highly recommend! :D
5/5
GoogleVery helpful and professional staff. Well-organized system. Clean and spacious storage spaces and building.
5/5
GoogleFantastic service! Josh was so helpful couldn't of done more to make our move in easier.
5/5
GoogleI recommend this company. Straight forward procedures, saphety and extremely clean. Friendly staff. David assisted US during the process, giving US a great Help.
5/5
GoogleGreat experience. Super helpful and responsive. They called me to run through the paper work and talk me through this. They also really helped me with a offering a competitive price as I needed storage for 6-12 months which was greatly appreciated! I highly recommend the Cambs BYS. Thank you Josh and David from Cambridge branch.
5/5
GoogleThis company, and the team at the branch are absolutely awesome. From the initial inquiry, and after being let down by another new storage company (cinch), they have been outstandingly friendly, professional, and helpful. JOSH is amazing, Matt is awesome, and David has also been wonderful. Literally - whatever you're paying these guys @bigyellow - they deserve more! Truly a credit to your company and a fine example of how customers service should be done. You were even more expensive than a local competitor and I paid extra because these guys were so nice.
5/5
GoogleAfter experiencing a problem with my zipcar, I arrived later than the instructed latest time for first my first check-in. However, Josh at the reception was super welcoming when I arrived and went through the process swiftly whilst covering all the necessary steps in the correct manner. He knew what he was doing, didn’t complain at all about my late arrival and offered the best service possible with a big smile. He ended up staying late for almost 20 min due to my late arrival but never the his smile in his face and was helpful all the way till the end. Attached is a photo of my 15 ft^2 room. Thank you again, Josh.
5/5
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5/5
GoogleGood
5/5
GoogleHelpful, friendly staff
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
