★★★★★ 4/5
GoogleChecked everything in on line & bought our own cheaper storage insurance ahead of time (make sure you have it printed to take with you & add miscellaneous "household items" to your inventory so that you match your insured amount)
Check in was relatively quick and staff was very helpful. Dropped one star as due to a technical issue, they couldn't get my 24 hour access code to work and as it was a Sunday, their IT dept was slow/did not respond in time to sort it on the day..... I'll find out if the issue is resolved the next time I visit, so might update after that.
Jeanette · 12 June 2022 · Big Yellow Self Storage Co Ltd Chelmsford
★★★★★ 5/5
GoogleI turned up with my car full of possessions in the hope I could obtain storage space as soon as possible. I was greeted by Ryan Richmond who asked me what size storage I required and for how long. I selected a size I thought would be ample but then when Ryan asked me a few more questions it became clear to him I would need a larger area so he made his recommendation and took me up to see the unit size he was referring to. Once inside it became obvious this would be more suitable for my needs. Ryan efficiently went through all the necessary forms with me and due to my impaired hearing I had to ask him to repeat a lot. He did so without showing any sign of impatience or frustration even though there were other customers waiting.
Once all ‘paperwork’ was completed Ryan talked me through and showed me the procedure for entering and exiting the building to ensure my unit was safe, secure and alarmed.
All in all I was very impressed with the service and in particular with Ryan’s help and guidance. I would definitely recommend Big Yellow at Widford to others.
Jenny · 12 June 2022 · Big Yellow Self Storage Co Ltd Chelmsford
★★★★★ 5/5
GoogleWe used big yellow storage when our landlord asked for the house back which gave us 8 weeks to buy a house , obviously this was Impossible and that's where Ryan and big yellow came to the rescue.The whole operation is slick , secure , organised and professional. Even though Its a cost you could do without forking out for ( Inc extras like padlocks, insurance , deposit ) , its saved our skin really. Ryan is an absolute credit to to the big yellow company and we could my of asked for a better person to help us . He treats you like a friend you've known for years , he will bend backwards for you and is always there to help. He treats the company like his own business and we respect that.
THIS IS A 6 OUT OF 5 STAR REVIEW. Thank you Big Yellow and Ryan. Rob
Rob · 12 June 2022 · Big Yellow Self Storage Co Ltd Chelmsford
★★★★★ 5/5
GoogleRyan Richmond is exceptionally helpful and kind. He not only rang around to find us a unit quickly but also recommended Removal firms and van hire. His colleague Lee was also very helpful. A great team with absolutely excellent customer service. Thanks Ryan and Lee.
Katie · 12 June 2022 · Big Yellow Self Storage Co Ltd Chelmsford
★★★★★ 5/5
GoogleI have used big yellow Chelmsford for over a year. The experience has been great. They provided a competitive quote, and upgraded the locker size for free when the one I requested wasn't available. Lee & the team were always available when I had a question and the paperwork etc was easy and quick. The facilities were always clean and tidy and I never had a problem with access, even out of hours. Would definitely recommend!
Han · 12 June 2022 · Big Yellow Self Storage Co Ltd Chelmsford
★★★★★ 5/5
GoogleRating only, no written review.
Rahul · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 3/5
GoogleRating only, no written review.
Sam · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 4/5
GoogleRating only, no written review.
Terry · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Antonello · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Stewart · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 4/5
GoogleRating only, no written review.
Millie · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Glynis · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 4/5
GoogleRating only, no written review.
Ian · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Nick · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
John · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Oyin · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleRating only, no written review.
Ayuso · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleKindness and helpful and patient
Mary · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleBest ever
Jayn · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleAttentive staff and very helping
Pedro · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleVery secure and simple to use
Gowerrebecca5 · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleFriendly service. Good experience
Maximilian · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleDoes what it says on the tin. If you need to store something for a long time, this is exactly where you should go.
Tom · 12 June 2022 · Big Yellow Self Storage Co Ltd Cambridge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
