Trusted Agent profile
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Showing 5,931 reviews on Google only. Show every review
4/5
GoogleExcellent customer service and very friendly staff. The entire process was easy and quick . My only criticism is that the quality of the boxes aren't good. I wouldn't recommend buying them from here . But other than that ; this place is great
5/5
GoogleThey got good options for whatever size one needs. You get the secure pin for the main door plus a combination lock for your shelf. The reception staff was helpful and quick to complete my booking.
5/5
GoogleWe have had storage and offices at Big Yellow Cardiff since 2016. It has been ideal for us as we have been able to expand our storage and office spaces as the business has grown. The service we have received has always been excellent, such a friendly & helpful team!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFriendly staff
5/5
GoogleEasy to to get too and never too busy
5/5
GoogleFriendly, helpful, efficient and clean. All I needed.
5/5
GoogleNo issues, everything was explained clearly. Clean with easy access
1/5
GoogleExtremely unhelpful. Accepted my contract and then informed me it had to be changed.
5/5
GoogleSuper, friendly service. Extremely kind and helpful.
5/5
GoogleGreat service, lovely staff very professional.
5/5
GoogleGood service, easy to use, friendly helpful staff - would recommend this place for any storage needs.
5/5
GooglePhoned up for a quote this evening and lady in the sales office couldn’t have been more helpful and clear at explaining how they go about storage costs, all up front and v friendly. Will be using Poole site definitely!
5/5
GoogleWe've used big yellow for a few years. Everytime we move out of one property we use it to store personal belongings until we've moved into our next property. It's brilliant and the staff are lovely too.
5/5
GoogleFrom initial contact through to our house contents being installed into our allocated storage room we were treated with great courtesy and a willingness to help that made the experience easy and trouble free. The surrounding building area, storage space and communal areas were extremely clean and well lit. All above ground levels were serviced by wide well maintained and secure lifts. Access to the building and allocated storage units was controlled by a unique password system which gave a greater sense of security. Would recommend Big Yellow storage to anyone looking for a secure place to keep their possessions.
5/5
GoogleVery helpful, friendly and professional. Kelsey sorted it all out very well.
5/5
GoogleI put my stuff into storage here recently. I was assisted by a lovely staff member called Lisa, she provided a great service 10/10 would recommend. Edit to add: I ended my storage today and was provided excellent service by Paul who checked me out and refunded unused days. The trolleys provided are super handy too.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
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London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town:
