5/5
GoogleTerrific service from the team with furniture I had to store between moves
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Reviews on Google
Showing 5,931 reviews on Google only. Show every review
Google4/5
GoogleThe storage unit was well kept and had no issues but the hours are not very convenient
1/5
GoogleWas great until they couldn't answer the phone (days in a row) to deal with direct debit payments they did not collect. Taking £20 a time for their error. Nice Note all the 5* reviews comes from people who don't post more than a few times....
5/5
GoogleService was so wonderful! The phone was answered very quickly and both employees that I spoke with were so lovely and kind! Ended up not needing the storage unit, but the service was so great.
5/5
GoogleCan't recommend this place enough, really good on price, but don't spam you with lots of emails and calls. The online induction and checking-in worked really well, sensible pricing for insurance and lock, so again no hidden 'extras' and when I arrived Gary was amazing on the front desk, completing check-in quickly, as well as explaining how everything worked, letting my movers in and showing me the unit. Brilliant service end to end.
5/5
GoogleCan't thank the team in Enfield enough for their kindness and professional attention to my needs . Matt Marie Paul have been a credit to the company . Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleWe had to use yellow box for storage after selling our parents house after their passing. . Helpful and accommodating from the start. We were able to downsize when we needed less room and extend when weren’t ready to empty. Big shout out to Paulina for helping us along the way. You were very helpful.
5/5
GoogleRating only, no written review.
5/5
GoogleAmsa was very helpful
4/5
GoogleExactly what it says on the tin. No issues at all
5/5
GoogleEasy to set up and staff are very helpful
5/5
GoogleAndy Mike snd Karen very helpful with all my concerns.
5/5
GoogleThe staff at Beckenham Big Yellow are very friendly and helpful. I personally dealt with Karen and Andy and they were absolutely lovely and sorted out everything I needed quickly and with no troubles.
5/5
GoogleRating only, no written review.
5/5
GoogleYes it’s just another big yellow, staff are nice and helpful. I take out my own insurance as it’s much cheaper than the one they offer you
5/5
GoogleRating only, no written review.
5/5
Googleexcellent service
5/5
GoogleFurst time using a Big Yellow Storage. Jason explained everything really well, was friendly, professional and gave us great service. 👍 …
5/5
GoogleExcellent telephone service received today from Debbie Knight. She really went the extra mile. Thanks Debbie!
5/5
GoogleGreat service. The staff was very friendly and helpful. I would definitely recommend them
5/5
GoogleThe whole experience was a dream staff so helpful put me at my ease so patient would not hesitate to use u again many thanks Terry
5/5
GoogleThe customer service here is incredible. Every member of the team I spoke to was friendly, knowledgeable, helpful and professional. I'll definitely be using Big Yellow Storage again in the future.
5/5
GoogleBrilliant service made even better by the friendly and efficient team. Such an easy process to downsize a storage unit, amend and update a contract and make any changes. Highly recommend.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
