Trusted Agent profile · Essex
Verified
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMAB Peter & Claire
Absolutely fantastic advice and service from Mortgage Advisor Peter and Assistant Claire (MAB). Communication was regular, professional and timely. Claire was proactive at following up any solicitor queries and Peter was contactable at all hours and always responded quickly! Top man!
1/5
GoogleDo yourself a favour - sign up with someone else Their website does not work on mobile phones They do not have basic information able to be collected on their open home app. They do not take any feedback that was sent from 5 years ago to make better. But don’t worry they have been pouring all their efforts and resources into a property mgmt software program at the expense of their sales crm . I have given this company so many opportunities to redeem themselves even offered to drive to Brisbane to discuss their issues but they don’t want to hear them. We will be going elsewhere as is a lot of other current offices as why would you stay
3/5
TrustpilotBalgores Property been great - do not go with their in house solicitors !
Balgores Property has been an amazing service, the team there really did take the time to find me the perfect home that met my requirements. I have now moved in to my property. The reason why I have given this 3 stars and not 5 which I personally would of, is because they referred me to their in-house solicitors - AVRillo. PLEASE PLEASE DO NOT USE THEM ! I was quoted by the solicitors 2K but by the end of it i had to end up paying over £3,700, absolute joke ! This puts Balgores in a bad light as this is a service you recommend and offered. This has hugely put me out of pocket.
3/5
TrustpilotBalgores Property been great - do not go with their in house solicitors !
Balgores Property has been an amazing service, the team there really did take the time to find me the perfect home that met my requirements. I have now moved in to my property. The reason why I have given this 3 stars and not 5 which I personally would of, is because they referred me to their in-house solicitors - AVRillo. PLEASE PLEASE DO NOT USE THEM !I was quoted by the solicitors 2K but by the end of it i had to end up paying over £3,700, absolute joke !This puts Balgores in a bad light as this is a service you recommend and offered. This has hugely put me out of pocket.
5/5
TrustpilotMortgage advisor
Great team. The whole process was explained from day one and made simple. There was no hidden cost. They were very helpful and even went all the way to help with further unexpected issue. Would definitely recommend for their service. Thank you Abi & Mackenzie
5/5
GoogleWe approached Balgores to rent our property and Reece Woodhall arrived promptly to our initial valuation appointment and impressed us with his sleek attire in addition to his brilliant market knowledge. (His photography skills really are most excellent too!). We appointed Balgores as Reece really did shine at our initial meeting and Reeces' persistent dedication (in and out of hours!), constant communication, kindness and understanding of our needs, meant that our property let straight away to wonderful tenants, delivering exactly as he said he would. We are thrilled that the service provided by Reece as he most certainly didn't disappoint, especially given how particular I am (eek!) so thank you Reece - we appreciate you! We must also mention Jody Manno who is also a credit to the Balgores team. Jody helped in finding our lovely new tenants and she too is a pure delight due to her kindness and friendly, calm nature. Nothing is ever too much trouble for Jody either, regardless of the hour. Jody ensured the entire process from tenant holding deposit through to tenant move in was faultless, making the entire process stress free which is perfect for busy landlords like us! Thank you Jody, we appreciate you too! If you're looking for a letting agency who employs people who actually know what they are talking about, communicate well, deliver on everything, are constantly professional and also kind, adding that all important human touch other agents are missing, then look no further as we really do recommend the best lettings team in the market.
5/5
GoogleI've worked with Atish and the team at Metric Connect for the last 12 months and would highly recommend them. They are thoroughly professional, extremely approachable and have done a great job for my business in managing my online presence and lead generation.
5/5
TrustpilotService was amazing and so fast
Service was amazing and so fast! I wouldn’t want to go anywhere else, Thankyou Abi and Mackensie!!
5/5
GoogleLewis was punctual, gave me a reminder call about the appointment an hour before and very helpful and honest showing the property.
Thank you Hillary - Much appreciated
5/5
GoogleLewis ensured our viewing was unhurried and relaxed. Good information was shared as was how Town and Country can help us.
Thank you for your review - very much appreciated
5/5
GoogleFriendly and professional service from Lewis. He was always punctual to the viewings and always followed up with a phone call for feedback. …
Thank you for your review - Very kind of you and we are delighted you are pleased with the service from Lewis so far.
5/5
GoogleI’m leaving a review for Lewis Rostron who has been helping and advising me recently. He has been polite, professional, consistent and helpful throughout. A credit to his profession. I think he’ll do well as he clearly has a passion for his …
Thank you so much for your review and delighted you are pleased with the service received so far from Lewis. Thank you
5/5
GoogleBen is fantastic: professional, knowledgeable, friendly, the best person to handle your house sale. I was initially impressed by Lewis knocking on the door and telling me about the company which led us to a meeting with Ben. Town and Country are very proactive and would not hesitate to recommend them and / or use them again!
5/5
GoogleMegan at JLL's Chelsea office is simply the finest agent I've had the pleasure of working with in London thus far. She goes the extra mile, has great taste in real estate and understands both the market and what you require individually as …
5/5
TrustpilotMortgage Advice Bureau
Excellent service and very proffesional team. I would highly recommend them. Glenn and Claire are great to work with. Glenn arranged my mortgage - very fast and proffesional service. Thank you!
5/5
TrustpilotExcellent service and customer care.This organisation helped us to sell our…
This organisation helped us to sell our existing house and purchase our new house. They took all of the stress and aggravation out of this process making it easy and straightforward for us. Nothing was too much trouble. They were unfailing in their limitless patience from the number of times they made themselves available to show us and our contractors our potential new house to the numerous times they helped us navigate the online conveyancing. Their knowledge of the market was spot on and their in-depth knowledge of their customer needs both ours and our buyers and sellers meant that they were able to smooth over any potential problems before they had time to materialise. Excellent service and customer care. We would certainly recommend them unreservedly especially Billy and would have no hesitation in using them for any other moves that we may make.
5/5
GoogleI received top class service from Balgores, they were professional, trustworthy and reliable. I would highly recommend their services.
5/5
GoogleOur property was let extremely fast and we found the service very efficient and straight forward. Many thanks to Michael at Balgores.
5/5
GoogleI had dealt with Michael who was fantastic in assisting me getting a tenant for my property. He is very professional and updates regularly with the progress. Thank you Balgores and Michael
1/5
GoogleThe most unhelpful company I've ever dealt with. I have been a tenant with Balgores for over 10 years and if it was my decision I would have used another agent. I never normally give bad reviews, however they don't really deserve 1 star. If I could give you some advice, find another agent. DON'T USE BALGORES
5/5
GoogleWe are landlords and we’ve had a great experience letting our our home through Balgores Basildon, Michael was very professional, kept us up to date with the process and made it all so easy! Thank you Balgores, highly recommend!
5/5
GoogleTop tier customer service and quality people skills, throughout the whole process of helping me and my partner finding our 1st home, the support has been incredible. Big thanks to Logan coppins And the team.
5/5
GoogleIn the last week I have rented out my property with Balgores and have been thoroughly impressed with the level of service I have recieved. Michael Charles has been fantastic from start to finish! Would recommend using this company.
5/5
GoogleMichael made the move happen so quickly, it was very easy and we absolutely love our new flat. Any questions we asked we received quick answers back, would highly recommend Balgores Estate agents.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
Send Balgores a message.
