Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Its a great demo you may be thinking! But do not be drawn in.... We had real problems with this company. Similar to the reviewer below - ZERO UK based support. Tickets being sat on for months (in one case 10 months). The companies attitude also stank when making complaints. We also lost a lot of data when we migrated to them, a real nightmare. The way they then store your data makes it very difficult to leave them to go to another CRM! If you are a small UK estate agent like us then please AVOID! Also - having finally left them 18 months ago they are STILL sending us emails despite us asking to be unsubscribed repeatedly.

Platform · 6 July 2024 · Balgores Chelmsford

5/5

Google

Great experience, fantastic service. True to their word. sold our house within a days. Big thank you to Charlie King and his team at Romford. Definitely would recommend.

David · 3 July 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

We have been working with Metric Connect for over a year now and they manage our socials, improving engagement and interaction across our chosen platforms. Their attention to detail and constant updates with latest movements and trends in the world of social allow us to be promoting the best content to our ideal clients. No hesitation in recommending them.

Nitesh · 28 June 2024 · Balgores Chelmsford

5/5

Google

We've worked with Atish and the team on a number of projects - the team are friendly, responsive, and great fun to work with :)

Harborough · 28 June 2024 · Balgores Chelmsford

5/5

Google

Highly recommend Metric connect, they are a very thorough and professional company. They've worked wonders with my new business with their innovative social media marketing. The team are friendly and approachable and very helpful.

Rash · 28 June 2024 · Balgores Chelmsford

5/5

Google

I could not recommend more Christian, from Wilkinsons Mortgage Advice limited. He was extremely friendly and knowledgeable, making sure as first time buyers we weren’t pushing our self and giving us tips along the way on what to do, and general advise! Really helpful always on hand to help and a very smooth process. THANK YOU CHRISTIAN!

Rebecca · 28 June 2024 · Balgores Chelmsford

5/5

Google

These guy's did an excellent job matching buyer (me) and seller allowing us to make an offer on a bungalow and close contracts in 6 weeks which allowed us to crack on with refurbishment. Well done and thank you for the service.

Quantum · 26 June 2024 · Balgores Chelmsford

5/5

Google

First-rate service, friendly and professional from beginning to end. Mark Claxton and the Lettings team took the hassle out of renting property. I would highly recommend their services

Clive · 26 June 2024 · Balgores Hornchurch (1 North Street)

5/5

Google

Balgores Hornchurch are brilliant from start to finish giving first class professional service and always available to answer any questions. The staff are welcoming and helpful and guide you through the moving process. Geraldine Montague

Geraldine · 26 June 2024 · Balgores Hornchurch (1 North Street)

5/5

Google

I can’t recommend Balgores enough! The service from start to finish was exceptional. Sara at the Basildon branch goes above and beyond, and provides an excellent client experience. I would have no hesitation in suggesting this company to anyone that is looking to move house. I really must say they shine way above any other estate agents that I have come across. Great work guys, we are so happy.

James · 25 June 2024 · Balgores Basildon

5/5

Trustpilot

AMAZINGGGG SERVICE

I had the pleasure of working with Peter for my property. The amount of support he has given is phenomenal. I was constantly updated with the next moves and all my queries were answered straight away. Any email, call he'd respond back with an answer. He made the journey smooth and stressfree. Will highly recommend for sure! Thank you Peter! Much appreciated 💐

Tasnimhotmail.co.uk · 25 June 2024 · Balgores Gravesend

5/5

Google

Worked with a number of the JLL staff in securing a tenancy in Kensington and cannot fault the service or professionalism. By far the smoothest process I’ve been involved in and would thoroughly recommend JLL to others in the London rental market.

Hannah · 25 June 2024 · Balgores Hayes

5/5

Google

Megan was really superb in helping me find a flat in Westminster that suited me perfectly. Would absolutely recommend her as a professional agent. I was working with several agents from various agencies and Megan really stood out. Very …

J · 25 June 2024 · Balgores Hayes

5/5

Google

First-rate service, friendly and professional from beginning to end. Mark Claxton and the Lettings team took the hassle out of renting property. I would highly recommend their services

Clive · 24 June 2024 · Balgores Hornchurch (1 North Street)

5/5

Google

Balgores Hornchurch are brilliant from start to finish giving first class professional service and always available to answer any questions. The staff are welcoming and helpful and guide you through the moving process. Geraldine Montague

Geraldine · 24 June 2024 · Balgores Hornchurch (1 North Street)

5/5

Google

Very helpfull anytime and professional aswell especially grace foreman keep up the good work.

Pamela · 22 June 2024 · Balgores Basildon

5/5

Google

We dealt specifically with Michael Charles at Balgores Estate Agents who made the process of a rental very smooth, Michael is very helpful and I recommend him. Tony.

Rachael · 22 June 2024 · Balgores Basildon

4/5

Google

Rating only, no written review.

Daniel · 22 June 2024 · Balgores Basildon

5/5

Google

Good professional service and very helpful.

Manikant · 22 June 2024 · Balgores Basildon

5/5

Google

Thanks to Micheal and Grace they helped us find tenant's very quickly. Great service.

Lannen · 22 June 2024 · Balgores Basildon

1/5

Google

Not happy with the Basildon office.Used you guys for two properties over the last 7/8 years gave you loads of money. Just phoned you guys for an electrician's number as a favour as need an electrical test done and you wouldn't give me the number. Would think very carefully if I ever use you again.

Dawn · 22 June 2024 · Balgores Basildon

5/5

Google

Michael was extremely helpful and supportive throughout the process. He got me into my new home in the shortest possible time. I would definitely recommend!!! :)

Temitope · 22 June 2024 · Balgores Basildon

5/5

Google

This is the first time using the Letting Agents. I chose Balgores Letting Agents because of the good reviews. Mike and Grace were polite, professional and reliable. They were efficient and competent in handling the process very quickly and smoothly. Thank you Grace and Mike and will definitely recommend to friends.

Theresa · 22 June 2024 · Balgores Basildon

5/5

Google

The team, from the start, were very informative and helpful when it came to letting my house. In what is currently a difficult time for the market, credit to Michael who worked tirelessly to find the right tenants and was always honest and informative throughout the process.

Lee · 22 June 2024 · Balgores Basildon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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