Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a really great experience from Daniel and the team at Basildon. Using the Gazelle agreement gave me the peace of mind I needed, and saved the sale at points. In 2023 I tried with 2 other estate agents in Basildon who failed to sell …
5/5
GoogleExcellent communication whether by phone or email throughout the process of changing tenants. Michael and Emily have been excellent in keeping me up to date and issuing the necessary paperwork. The whole team have been amazing in managing …
Hi Ian, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleRating only, no written review.
Hi Katie, Thank you for the five star review. We are glad to have been of help. Regards Balgores
5/5
GoogleCan really recommend Daniel and Ben at Balgores Chelmsford - the reletting of our flat was seamless and professionally dealt with. Great communication, organised and kept us up to date throughout the process.
We are pleased to hear about your positive experience with Daniel and Ben at our Chelmsford branch. Thank you for sharing!
5/5
TrustpilotPeter Walker in the mortgage department…
Peter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such , great level of customer care. Peter , you are , outstanding!. To Balgores SMT - thank you for a seasoned mortgage broker.
5/5
TrustpilotExcellent team
Excellent team, special thanks to Peter Walker and Claire Dartnell. Keeping us updated during the whole buying process and stress free.
5/5
TrustpilotBest team ever.
A big thank you to the entire team At Balgores estate agent. I have just completed my first home purchase with this incredible and talented team. If you’re a first time buyer give them a call, I’m sure you’ll receive excellent care. I massive thank you to both George and Femi for all the help they’ve provided me with and regularly updating me with my purchase.
1/5
TrustpilotBalgores Chelmsford.Very bad agency
Balgores Chelmsford.Very bad agency. Don't rent property from them. You never gonna reach them on the phone. They never keep promises. When you have issues with property they don't answer,but if don't pay rent on time sent millions of emails.
5/5
TrustpilotAlways getting the best and fastest service!
We have sold and bought properties with them twice now and they are the best!! We did try other agents who are cheaper but they could not do the job as great and fast as Balgores. The experience and trust build over the years really shows in their selling abilities.
5/5
GoogleThanks Balgores Estate especially Michael who helped me finding peaceful property. Much appreciate it brother Regards Masseh
Good Morning Masseh, Thanks for your review, we're delighted you're happy with the service received, and we'll be sure to let Michael know. It's great to know you've had such a positive experience with us. Regards, Branch Manager
5/5
GoogleAndrew and team did everything they said they would from initial viewings to offering guidance and advice throughout the process. Thank you.
Good Morning, Thanks for leaving us positive feedback. We're delighted to hear that Andrew helped guide you through the whole process of your sale. We really appreciate your feedback. All the best, Balgores
5/5
GoogleReece Woodhall was able to let all six properties within our timescale. His service and experience gave us great confidence despite an emergency which he was able to defer the tenant without a hitch, …
5/5
GoogleI am new to UK and faced difficulties to rent a property here. I went to a few other agency firms and the agents there are just awful (showing me nothing in 3 weeks time, wasting my time…). …
5/5
GoogleMark Claxton, from Hornchurch branch, is marvellous and helped us in letting our house. I found him quite pleasant and always approachable (even when he is on holiday) for any queries I had; guiding through each step which may sometime be …
5/5
GoogleI had some issues getting a property of my choice since the year started. I came across Balgores on Zoopla one month ago and contacted them directly. They have good communication skills , share with you all information without leaving any …
5/5
GoogleWhat an unexpected 5* service! I say unexpected as I, unfortunately, had a not so positive experience with Balgores years ago (apart from Pete, the mortgage guru, he's always been legendary!). When the house I wanted to view this time was …
5/5
GoogleThis is my first experience with Belgores letting agents and I must say I've been really happy . From my first phone call to now going through all the agreements. I've asked many questions and they have all been answered straight away. …
5/5
GoogleI recently approached balgores to help me with the search of a rental property for my families forthcoming relocation to hornchurch. Danielle took us to a couple of properties. Throughout our viewings, Danielle was efficient, dependable, …
5/5
GoogleWe had a great experience with Balgores when seeking a rental property this year. Within 24hrs of our request we were able to view the property and have an offer accepted with referencing and credit checks then kicking off. The process …
1/5
GoogleNot impressed with the 'help' I received from the girl who I spoke to. I've dealt with the dagenham office before and was very impressed and happy. This girl I found to be quite abrupt and not very approachable. …
1/5
GoogleCON ARTISTS AND GLORIFIED BULLIES. These despicable people took advantage of a confused 75 year old widow and her disabled son by coasting her along to sign up to their contract with a ludicrous way way above average percent fee for the …
5/5
GoogleReece gave great service throughout the rental process keeping me informed throughout. Polite & easy to deal with, I just gave him the keys & he arranged viewings & also arranged for the rental to be cleaned! Have always dealt with Romford …
5/5
GoogleHey! just wanted to give a shoutout to Belgore Lettings for their amazing service! They were so quick and professional in helping me find the perfect apartment in Hornchurch. I have to give a special mention to Nikola Tokarska, one of their …
5/5
GoogleI highly recommend Balgores Lettings Agency-Hornchurch. I was completely impressed with Ms Nikola Tokarska professionalism and excellent customer service . Her dedicationand support in helping me find the right tenant was truly unmatched …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
