Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAmazing experience from start to finish. The team made the whole house-buying process so easy and stress-free. They were always professional, responsive, and happy to answer any questions we had along the way. Communication was excellent throughout, and they kept us informed at every stage. We are very grateful for their support and would highly recommend them to anyone looking to buy a property. Thank you for helping us find our new home!
Jesus · 9 July 2026 · Balgores
Agent replied · 25 June 2026
Hi Jesus,
Thank you for your wonderful feedback. We’re delighted to hear that the Hornchurch estate agent team made your home-buying journey smooth and stress-free from start to finish. It’s great to know that clear communication, responsive support, and expert property guidance helped you feel informed and confident throughout the moving process. We truly appreciate your recommendation and are pleased we could help you find your new home.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleI have bought several properties from Balgores and being in the property industry myself I can appreciate a good agent.
Special thanks to Arif for selling me my new home and for keeping a clear line of communication throughout the process.
He never declined my call and went above and beyond to ensure all of our additional queries were passed on to the seller.
Wouldn't hesitate to recommend Arif and the Team to anyone that is looking to sell.
Rajiv Kataria
R · 9 July 2026 · Balgores
Agent replied · 25 June 2026
Hi R,
Thank you for your thoughtful feedback. We’re delighted to hear that Arif provided such excellent support throughout your purchase and maintained clear communication at every stage. It’s great to know he was always available to assist with your queries and helped ensure the process moved forward smoothly. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleThe team at Balgores, especially Arif, looked after me from day one and made both the selling and buying process easy, efficient, and stress-free. Everyone was friendly, professional, and always willing to help with any questions or concerns. Their support throughout the entire process was excellent, and I would highly recommend them to friends and family. Thank you for making the experience so smooth and straightforward.
Kam · 9 July 2026 · Balgores
Agent replied · 15 June 2026
Hi Kam,
Thank you for your kind feedback. We’re delighted to hear that Arif and the Hornchurch estate agent team supported you from day one and helped make both the selling and buying process easy, efficient, and stress-free. It’s great to know their friendly approach, clear communication, and ongoing property sale support made the whole experience smooth and straightforward for you. We really appreciate your recommendation.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleI'm with Balgores for some time now and have always found the team to be approachable, professional, and supportive. They are quick to respond to any questions and have made renting a smooth and positive experience. It's reassuring to know there is a reliable team available when needed. Thank you for your excellent service, I would highly recommend Balgores.
Madalina · 9 July 2026 · Balgores
Agent replied · 17 June 2026
Hi Madalina,
Thank you for your kind feedback. We’re delighted to hear that the Chelmsford estate agent team has been approachable, professional, and supportive throughout your tenancy. It’s great to know their quick responses and reliable communication have helped make your renting experience smooth and positive. We really appreciate your recommendation and your continued trust in our service.
Kind Regards,
Balgores Chelmsford
★★★★★ 1/5
GoogleMy mum enquired multiple times about a property being marketed by Balgores in Chelmsford and repeatedly tried to arrange a viewing. On several occasions, we were told that the property had already been sold and that viewings were no longer available.
However, despite being told this, the property continued to appear on major property websites for weeks afterwards. More recently, we even received an automated email notification advising that the asking price had been reduced from £450,000 to £425,000, which suggests the property remained on the market the entire time.
This has been extremely frustrating and disappointing. Had we been told that an offer had been accepted or that the property was still available but subject to negotiations, we would have understood. Instead, we were repeatedly informed that it had been sold, which appears inconsistent with the fact that it remained advertised and has since had a price reduction.
My mother was a genuine buyer with the financial means to proceed and made multiple enquiries, yet she was never given a fair opportunity to view the property. The lack of clear and accurate communication left us feeling dismissed and undervalued as prospective purchasers.
Based on our experience, customer service and communication fell well below the standard we would expect from a professional estate agent.
Natalie · 9 July 2026 · Balgores
★★★★★ 5/5
GoogleBalgores took over the management of my property from another company which had mis-managed it for some time. They did a fantastic job managing it, attracting interest once on the market for sale and ultimately in selling it. They were very friendly and quick to adapt to circumstances beyond their control. Allanah Buckroyd was a calming influence when I was not.
Terry · 9 July 2026 · Balgores
Agent replied · 17 June 2026
Hi Terry,
Thank you for your kind feedback. We’re delighted to hear that the Chelmsford estate agent team were able to step in, improve the management of your property, and successfully attract interest leading to a sale. It’s great to know Allanah Buckroyd provided calm, reassuring support throughout the process and helped guide things forward during a challenging time. We really appreciate your thoughtful comments and trust in our service.
Kind Regards,
Balgores Chelmsford
★★★★★ 3/5
GoogleRating only, no written review.
PRITHISH · 8 July 2026 · Balgores
Agent replied · 10 July 2026
Hi Prithish,
Thank you for taking the time to leave us a rating. We appreciate your support and are always looking for ways to improve the service we provide. If there’s anything we could have done to make your experience even better, we’d really value your feedback.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleIf you want an agent who actually wants to sell your house and an agency that is pro active at every touch point before during and after sale, literally save yourself the pain and distress I went through thinking they all offered the same …
Donna · 8 July 2026 · Balgores
Agent replied · 15 June 2026
Hi Donna,
Thank you for your kind feedback. We’re delighted to hear that Chris and the … More
★★★★★ 5/5
GoogleThe process were straightforward and easy to follow.
Raiza · 7 July 2026 · Balgores
Agent replied · 13 July 2026
Hi Raiza,
Thank you for your kind words!
We're delighted to hear that you'd recommend our team to others.
Kind regards,
Balgores Property Group
★★★★★ 5/5
GoogleWe have just purchased our family’s first home through Balgores, and there is a good reason why they are an award-winning estate agent.
From start to finish, they provided an exceptional level of service and handled every detail professionally and efficiently. A special thank you to Michael, whose professionalism, dedication and excellent communication helped coordinate matters with the seller and ensured the entire process progressed as smoothly as possible.
We are truly grateful to Michael and his team for all their hard work and support throughout our purchase. I highly recommend Balgores to anyone looking to buy or sell a property in the Brentwood area.😊👍👍👍
Ken · 7 July 2026 · Balgores Hayes
Agent replied · 13 July 2026
Hi Ken,
Thank you for your wonderful feedback. We’re delighted to hear that Michael and the Brentwood estate agent team provided such excellent support throughout the purchase of your first family home. It’s great to know their expert property guidance, communication, and dedication helped make the moving process as smooth as possible. We truly appreciate your recommendation and wish your family every happiness in your new home.
Kind Regards,
Balgores Brentwood
★★★★★ 5/5
GoogleI used Balgores to sell my flat and was extremely happy and satisfied with their service. All staff I spoke to during the sale were very helpful and professional and Michael in particular went above and beyond in keeping me updated and making himself available at anytime to answer any queries I had.
Overall I had a very positive experience with Balgores in Brentwood and will definitely use them again in the future.
Andrew · 7 July 2026 · Balgores Hayes
Agent replied · 13 July 2026
Hi Andrew,
Thank you for your wonderful feedback. We’re delighted to hear that Michael and the Brentwood estate agent team provided excellent property sale support throughout your sale. It’s great to know their communication, professionalism, and expert property guidance helped make the moving process a positive experience for you. We truly appreciate your recommendation and look forward to helping you again in the future.
Kind Regards,
Balgores Brentwood
★★★★★ 5/5
GoogleRuby was amazing with us from viewing properties, placing our offer and gave us support throughout the process.
Thank you so much for your incredible support, time and helping us with our first family home
🏡⭐️⭐️⭐️⭐️⭐️ …
Victoria · 6 July 2026 · Balgores
Agent replied · 7 July 2026
Hi Victoria,
Thank you for your lovely feedback. We’re delighted to hear that Ruby provided such dedicated support throughout your journey, from your viewings to securing your first family home. It’s wonderful to know her expert property guidance helped make the moving process a positive experience. We truly appreciate your kind words and wish you and your family every happiness in your new home.
Kind Regards,
Balgores Basildon
★★★★★ 5/5
GoogleDaniel Lawrence has a fantastic attitude and is always efficient and helpful, he is a great property manager. Thanks 🙏 …
LILIANA · 6 July 2026 · Balgores
Agent replied · 20 March 2026
Hi Liliana,
Thank you for your kind feedback. We’re delighted to hear that Daniel Lawrence has consistently provided efficient, helpful, and professional support. It’s wonderful to know his dedication has made such a positive difference to your experience. We truly appreciate your kind words and your support for the Chelmsford estate agent team.
Kind Regards,
Balgores Chelmsford
★★★★★ 5/5
GoogleRating only, no written review.
Antloanne · 4 July 2026 · Balgores
Agent replied · 7 July 2026
Hi Antloanne,
Thank you for taking the time to leave us a 5-star rating. We’re delighted to know you had a positive experience with the Hornchurch estate agent team and truly appreciate your support. If we can assist you with expert property guidance in the future, we’ll be more than happy to help.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleI had a great experience working with my lettings negotiator Isabelle Evely throughout the process of securing my apartment. She was incredibly helpful from start to finish, making everything feel smooth and straightforward. She was always professional, reassuring, and happy to answer any questions I had, which really helped take the stress out of the process. I truly appreciated her support and would definitely recommend her to anyone looking for a reliable and professional estate agent.
Brittanie · 4 July 2026 · Balgores
★★★★★ 5/5
GoogleGreat agent! Dean was very lovely and was more than happy to answer all my questions. Very smooth process!
Waed · 4 July 2026 · Balgores
★★★★★ 5/5
GoogleJohn Partridge provided an excellent service throughout my property purchase. From the initial stages through to completion, he was consistently professional, responsive, and proactive. Communication was always prompt, and he took the time to answer my questions clearly and thoroughly, which made the entire process much less stressful.
He was particularly effective at coordinating communication between myself and the seller, ensuring that any issues or queries were addressed efficiently and without unnecessary delays. His advice was practical, honest, and genuinely helpful at key stages of the transaction.
I would highly recommend John to anyone looking for a knowledgeable and reliable estate agent. His professionalism and commitment to keeping the process moving smoothly were greatly appreciated throughout my purchase.
Monika · 4 July 2026 · Balgores
★★★★★ 5/5
GoogleRating only, no written review.
Jamie · 4 July 2026 · Balgores
★★★★★ 5/5
GoogleRating only, no written review.
Iddrisu · 4 July 2026 · Balgores
★★★★★ 1/5
GoogleSpoke to someone on the phone to try and book in a viewing on a property - the guy wouldn't even let me go and view the property because I wasn't sure on my move out dates. I asked if I could just see it before I firmed anything up and he said no - which I think is just him being lazy. Really rude and just poor service.
Ami · 4 July 2026 · Balgores
Agent replied · 4 August 2026
Thank you for your feedback. We're sorry to hear you were disappointed with your experience.
Unfortunately, there was a two-month difference between the property's available move-in date and the move date you were able to provide. As the landlord required a tenant who could move within the property's availability, we were unable to arrange a viewing knowing the dates were not compatible.
We understand this may have been frustrating, however, this decision was based solely on the significant difference in move-in dates and not a reluctance to assist. We also offered to register your details and help you find alternative properties that would better match your expected moving timeframe.
We wish you every success with your property search and would be happy to assist you with any suitable properties that become available.
Charlotte Ebdon, Office Manager
★★★★★ 5/5
GoogleRating only, no written review.
Daphne · 4 July 2026 · Balgores
★★★★★ 5/5
GoogleRating only, no written review.
HAOKUN · 4 July 2026 · Balgores
★★★★★ 4/5
GoogleI recently had a great experience with lettings agent Isabelle for finalizing the property. She patiently answered all questions and further got more photos and information which helped us in the decision process. Thanks for all the services lsabelle, looking forward to a great letting experience with winkworth.
Pallavi · 4 July 2026 · Balgores
★★★★★ 5/5
GoogleThe team was friendly, professional, and efficient throughout the entire process. Communication was excellent, and they kept us informed every step of the way. They were always quick to respond to any questions and made everything straightforward. I would happily recommend this agency to others.
Ei · 3 July 2026 · Balgores
Agent replied · 7 July 2026
Hi Ei,
Thank you for your kind feedback. We’re delighted to hear that the Chelmsford estate agent team provided friendly, professional support and kept you well informed throughout your journey. It’s wonderful to know that their clear communication and expert property guidance helped make the moving process straightforward. We truly appreciate your recommendation and your support.
Kind Regards,
Balgores Chelmsford
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