Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleAwful service with very aggressive sales /Buying techniques. We tried selling through Balgores and received nothing but poor service which ended with a lost buyer due to the awful service. Lied is a strong word but the sales person tried to overstep their position to make the deal happen without speaking to the sellers first. They are now trying to claim their fees even though we lost our buyers. Absolutely disgraceful customer service. They don’t appear to follow any guidelines in relation to estate agents and the Ombudsman policies with regard to double fees. Please be very careful when selling houses through this company. They say and offer a lot but then don’t back it up. I would never deal with this company ever again even if they provided their so called services for free. When you make a complaint it goes to one person within their own company who really doesn’t appear to care about the facts. They just threaten you with their legal department. This is very intimidating, especially when you can clearly see it’s their mistake. They don’t appear to care about their reputation. Just cash. You have been warned.
M · 1 July 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)
Agent replied · 26 June 2026
Thank you for your response. As this remains an active case, we note that you have now escalated the matter to The Property Ombudsman. We will cooperate fully with their investigation and provide them with your complete file upon request so they can reach an independent conclusion.
Kind regards, Billy Gill MNAEA.
★★★★★ 5/5
GoogleI am very happy with the service that I have received so far, I have found the staff efficient, professional, knowledgable and approachable - thank-you , I would not hesitate in recommending your services .
Carys · 1 July 2026 · Balgores Chelmsford
★★★★★ 5/5
GoogleI was looking to purchase a property and received a huge amount of support throughout the process. Charlie C has been fantastic, taking the time to understand exactly what I was looking for and consistently sending through suitable properties. His communication, professionalism, and dedication have made the search much easier and more enjoyable. I would definitely recommend him to anyone looking for help finding their ideal property.
Sahira · 1 July 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)
Agent replied · 15 June 2026
Hi Sahira,
Thank you for your kind feedback. We’re delighted to hear that Charlie C provided dedicated support throughout your property search and took the time to understand your requirements fully. It’s great to know his professionalism and communication helped make the process of finding a home much easier and more enjoyable. We really appreciate your recommendation and your positive comments about the Romford estate agent team.
Kind Regards,
Balgores Romford
★★★★★ 5/5
GoogleExcellent transaction so far Lucy is Brilliant and extremely helpful.
PAUL · 29 June 2026 · Balgores Chelmsford
★★★★★ 5/5
GoogleI could not recommend Balgores Hayes highly enough. From initially listing my property through to exchange, the team sold my property within a couple of weeks of listing and we exchanged 3 months later, with every step of the process extremely well supported through excellent communication. Thank you so much to Joe, Millie, Mike, Billy and the rest of the team.
Seb · 29 June 2026 · Balgores Hayes
Agent replied · 13 July 2026
Hi Seb,
Thank you for your fantastic feedback. We’re delighted to hear that Joe, Millie, Mike, Billy, and the Brentwood estate agent team provided excellent property sale support from marketing your home through to exchange. It’s wonderful to know their clear communication and expert property guidance helped make the moving process efficient and well managed. We truly appreciate your recommendation and your kind words.
Kind Regards,
Balgores Brentwood
★★★★★ 5/5
GoogleBrilliant service throughout. Abbie and Donna were incredibly helpful and reassuring from start to finish. We highly recommend the Balgores teams at Upminster and Hornchurch who both went above and beyond our expectations.
Lewis · 28 June 2026 · Balgores Upminster
Agent replied · 2 July 2026
Hi Lewis,
Thank you for your kind feedback. We’re delighted to hear that Abbie and Donna … More
★★★★★ 5/5
GoogleBrilliant service throughout. Connor and Bill were incredibly helpful and reassuring from start to finish. We highly recommend the Balgores team at Hornchurch, they went the extra mile to ensure everything stayed on track throughout the process.
Lewis · 28 June 2026 · Balgores Hornchurch
Agent replied · 2 July 2026
Hi Lewis,
Thank you for your kind feedback. We’re delighted to hear that Connor and Bill provided the guidance and support you needed throughout your journey. It’s wonderful to know their proactive approach and expert property guidance helped make the moving process feel straightforward and well managed. We truly appreciate your recommendation and your positive comments about the Hornchurch estate agent team.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleFrom initially requesting a viewing to the day we exchanged keys Kinetic were very friendly, professional and made everything easy for us. Highly recommend!
Harry · 28 June 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)
★★★★★ 5/5
GoogleWe wanted to give an excellent feedback, on a purchase with Balgores, and would like to rate 10/10 specifically for Ronni, make sure if you are a buyer
with Balgores you request them to assign Ronni for your case. End to end deal was extremely smooth & professional.
Advait · 26 June 2026 · Balgores Hornchurch
Agent replied · 2 July 2026
Hi Advait,
Thank you for your fantastic feedback. We’re delighted to hear that Ronni provided such professional support throughout your purchase and helped make the moving process smooth from start to finish. It’s wonderful to know his expert property guidance made such a positive impression, and we’ll be sure to share your kind comments with him and the Hornchurch estate agent team. We truly appreciate your recommendation.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleExcellent. I would highly recommend the Bungay team. We purchased a house through them and the standard of service throughout was impeccable. Ours wasn't an easy move (a chain of seven), but the team kept on top of communications, made the calls, chivied things a long, and kept us informed.
Peter · 25 June 2026 · Balgores Chelmsford
Agent replied · 28 June 2026
Hi Peter! 😊 Thank you so much for your fantastic review and the 5-star rating! We're thrilled to hear that you found our Bungay team’s service impeccable during your house purchase. Moving through a chain of seven is no small feat, and we’re glad our team could keep everything on track and provide you with the updates you needed. Your kind words mean the world to us and to the team members involved, and we’re grateful for the opportunity to assist you. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to helping you again! 🏡✨
★★★★★ 5/5
GoogleRating only, no written review.
Derek · 24 June 2026 · Balgores Chelmsford
Agent replied · 25 June 2026
Hi Derek,
Thank you for taking the time to leave us a rating. We’re pleased to know you had a positive experience with the Chelmsford estate agent team and appreciate your support. If you ever need expert property guidance or assistance with buying or selling a home, we’ll be happy to help.
Kind Regards,
Balgores Chelmsford
★★★★★ 5/5
GoogleRating only, no written review.
David · 22 June 2026 · Balgores Chelmsford
Agent replied · 8 December 2024
Good morning,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Daniel and the rest of the team. We really appreciate you taking the time to provide us with feedback, and for being a loyal customer for so many years.
Thanks again,
Balgores
★★★★★ 5/5
GoogleThe best customer service because of Jody Manno Balgores letting tick all the boxes for an excellent service. looking for a flat to rent and dealing with other letting agents that never called back or email back was frustrating.Then I found …
D · 22 June 2026 · Balgores Chelmsford
Agent replied · 13 July 2026
Hi Dee,
Thank you for taking the time to share your experience. We're delighted to hear … More
★★★★★ 5/5
GoogleHIGHLY RECOMMEND KINETIC!!!
I have dealt with Kinetic for several years now, both as a seller, a buyer and for rentals and I cannot recommend them enough! They are not your run of the mill estate agents, they care about every single client and their needs and I personally don't know anyone who has dealt with Kinetic that hasn't praised them for the same! All staff are brilliant but Nina and Matt particularly go above and beyond for their clients. I'm so grateful to them for all they have done for me over the years.
I'm not a friend, I don't work for them, I'm just a client that has had nothing but fantastic customer service! So don't let other bitter reviews give you a false impression, no one can please everyone 100% of the time but the majority of reviews speak for themselves!
Natasha · 22 June 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)
★★★★★ 5/5
GoogleJo has been a great help throughout the buying process. She has constantly chased and followed up wherever needed and kept us updated, which has taken a load off of us as first time buyers. Everyone at Kinetic has been so friendly and helpful, 100% recommend!
Emily · 22 June 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)
★★★★★ 5/5
GoogleBest agents in Lincoln who supported us throughout the sale of our property and constantly chased up relevant parties to ensure successful completion
Ogochukwu · 22 June 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)
★★★★★ 5/5
GoogleRating only, no written review.
James · 22 June 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)
★★★★★ 5/5
GoogleI viewed a property on line that I liked, enquired at Balgores and got a viewing next day. We spent a good time viewing and wasn’t pressured at all. We discussed on our way home and on arrival , put in an offer, handled by Clive after a short negotiation a price was agreed. Marie took over the handling of the case and with her chasing the Conveyancing activities the process was soon completed. I found Balgores professional, friendly and on the ball and found the whole process relatively stress free
Paul · 21 June 2026 · Balgores South Woodham Ferrers
Agent replied · 28 May 2026
Hi Paul,
Thank you for sharing such a detailed account of your experience with us. It's great to hear that Clive's handling of the negotiation made the offer stage feel so straightforward, and that Marie's diligent management of the conveyancing kept the whole moving process on track and stress-free. Our estate agent team takes real pride in offering expert property guidance without any pressure, and it's wonderful to know that came through from your very first viewing. Your local property knowledge and support throughout buying or selling a home should always feel this smooth, and we're delighted it did for you.
Kind Regards,
Balgores South Woodham Ferrers
★★★★★ 5/5
GoogleFirst time using Viewber for a viewing and photographs and it was so easy. Great service by Cheryl thank you for being there with any questions we had.
Charles · 20 June 2026 · Balgores Chelmsford
Agent replied · 11 July 2026
Hi Charles, thank you for the feedback. We thrilled that the service is working for you and will pass the feedback onto Cheryl. Best, The Viewber Team.
★★★★★ 5/5
GoogleI’ve used the Gravesend Branch a few times recently for my properties and I’m glad I have. Very good service.
Steve · 19 June 2026 · Balgores Hornchurch
Agent replied · 25 June 2026
Hi Steve,
Thank you for your kind feedback. We’re pleased to hear that you’ve had a positive experience with our team when dealing with your properties and that the service provided has met your expectations. Building trust through reliable communication and professional support is something our estate agent team takes great pride in. We really appreciate your continued support.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleDaniel Lawrence was absolutely amazing in his handling of my transaction ,I received constant updates which enabled me plan accordingly making my move near seamless, I would recommend Balgores anytime
Solomon · 19 June 2026 · Balgores Chelmsford
Agent replied · 25 June 2026
Hi Solomon,
Thank you for your kind feedback. We’re delighted to hear that Daniel Lawrence provided excellent support throughout your transaction and kept you informed with regular updates along the way. It’s great to know his communication and expert property guidance helped make your moving process as smooth as possible. We really appreciate your recommendation and your positive comments about the Chelmsford estate agent team.
Kind Regards,
Balgores Chelmsford
★★★★★ 5/5
GoogleAbbie was really helpful. She listened and understood exactly what sort of property we needed with what location and what price range and helped us find a property. We honestly thank you Abbie for helping us out in our property search. Much appreciate your help. Thanks Arpita and Nelson
Nelson9373 · 15 June 2026 · Balgores Upminster
Agent replied · 25 June 2026
Hi Nelson,
Thank you for your kind feedback. We’re delighted to hear that Abbie took the … More
★★★★★ 5/5
GoogleClive and the team offered calm, professional and sound advice at all the stages in the sale of my late mother in laws bungalow. Balgores accompanied all viewings on our behalf and always left the property safe and secure.
David · 15 June 2026 · Balgores South Woodham Ferrers
Agent replied · 25 June 2026
Hi David,
Thank you for your kind feedback. We’re pleased to hear that Clive and the South Woodham Ferrers estate agent team provided calm, professional support throughout the sale of your late mother-in-law’s bungalow. It’s great to know their expert property guidance and attention to detail gave you confidence throughout the process, including managing viewings and ensuring the property was always left secure. We really appreciate you taking the time to share your experience.
Kind Regards,
Balgores South Woodham Ferrers
★★★★★ 5/5
GoogleWhat an amazing Team to work with.
If you’re thinking of selling, use these guys.
They have been brilliant from start to Finish.
They go above and beyond to get it right, and there communication is exceptional.
These are a true example of how buying/selling property should be like.
Look forward to working with you all in the near future 👍
Westerman · 15 June 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
